Steering
Filed Jan 20, 2016
2004 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN LOSS OF POWER STEERING WHEN DRIVING IN WET WEATHER. *SMD
- NHTSA ID
- 10714828
- Incident
- Jan 4, 2016
2004 Cadillac Seville
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Jan 20, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains 9 NHTSA owner-reported complaints for the 2004 Cadillac Seville, most frequently naming the steering, driver assistance and electrical categories. 438 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Sep 2004 | 1 | 1 |
| Aug 2005 | 1 | 2 |
| Aug 2006 | 1 | 3 |
| Sep 2007 | 1 | 4 |
| Jul 2010 | 1 | 5 |
| Dec 2012 | 1 | 6 |
| Sep 2013 | 1 | 7 |
| Nov 2014 | 1 | 8 |
| Jan 2016 | 1 | 9 |
What owners report
Complaints grouped by the component NHTSA recorded
- Steering541.7%
- Driver assistance18.3%
- Electrical18.3%
- Engine18.3%
- Interior & seats18.3%
- Exterior lighting18.3%
- Brakes18.3%
- Suspension18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Electrical
Filed Nov 17, 2014
TL* THE CONTACT OWNS A 2004 CADILLAC SEVILLE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.
- NHTSA ID
- 10655392
- Incident
- Oct 27, 2014
- Mileage
- 129,000 mi
Steering
Filed Sep 26, 2013
THE TEXTING AND DRIVING,NEEDS TO STOP *JS
- NHTSA ID
- 10545444
- Incident
- Sep 25, 2013
BrakesDriver assistanceSteering
Filed Dec 16, 2012
MY 2004 SEVILLE LOSES ALL POWER STEERING, AND I LOSE CONTROL OF THE VEHICLE DO TO THE LACK OF BEING ABLE TO STEER THE VEHICLE. NOW I HAVE BEEN EXPERIENCE PROBLEMS WITH MY SERVICE STABILITY LIGHT COMING ON AFTER THESE OCCURRENCES WHEN DRIVING IN ANY WET CONDITIONS! , I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I HAVE ALSO FIND IT REALLY UNFAIR DO TO PAYING 50,000+ FOR A VEHICLE WITH LESS THEN 90,000 MILES ON IT TO HAVE SUCH PROBLEMS. THE CAR HAS BEEN AND STAYS MAINTAINED REGULARLY. *TR
- NHTSA ID
- 10488929
- Incident
- Dec 10, 2012
- Mileage
- 88,000 mi
Steering
Filed Jul 2, 2010
MY 2004 CADILLAC SEVILLE LOSES ALL POWER STEERING WHEN DRIVING IN ANY WET CONDITIONS! BUT FOR THE GRACE OF GOD, I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I'VE BEEN TOLD THAT THIS MAKE AND MODEL HAS NO SPLASH GUARD. TOO BAD I WASN'T INFORMED OF THIS PRIOR TO PURCHASING. ANYONE ELSE HAD THIS PROBLEM? COMMENTS AND SOLUTIONS ARE WELCOMED. GM NOR THE CADILLAC DEALER HAVE BEEN ANY HELP. MY FAMILY HAS MY BLESSINGS TO SUE IF & WHEN I DIE FROM IT! :( [XXX] IN FLORIDA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10341123
- Incident
- Jul 2, 2010
- Mileage
- 12,500 mi
Engine
Filed Sep 13, 2007
2004 CADILLAC SEVILLE SLS LOSS OF POWER STEERING DUE TO SERPENTINE BELT. CUSTOMER STATES THAT THE LOSS OF POWER STEERING OCCURS WHEN THE SERPENTINE BELT GETS WET. *KB THE CONSUMER STATED THE BELT HAS BEEN REPLACED SEVERAL TIMES. *JB
- NHTSA ID
- 10203754
- Incident
- Jan 1, 1901
- Mileage
- 35,000 mi
SteeringSuspension
Filed Aug 25, 2006
2004 CADILLAC SEVILLE STEERING COLUMN HAS SLACK AND STEERING IS NOT ALIGNED. *KB THE DEALER REPLACED THE STEERING GEAR, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED HE LOST CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS, BECAUSE THE VEHICLE WOULD WANDER. *JB
- NHTSA ID
- 10166947
- Incident
- Feb 1, 2006
- Mileage
- 13,693 mi
Interior & seats
Filed Aug 18, 2005
THE DRIVER SEAT MOVES BACK AND FORTH ANYWAY FROM A QUARTER OF AN INCH TO AN INCH. I AM TOLD BY THE SERVING DEALER AND CADILLAC CUSTOMER SERVICE REPRESENTATIVE THAT THIS IS A NORMAL CHARACTERISTIC FOR 2004 CADILLAC SEVILLE. WITH ENOUGH MOVING BACK AND FORTH THE SEAT LATCHES HAVE THE POTENTIAL FOR BREAKAGE. *NM
- NHTSA ID
- 10133381
- Incident
- May 5, 2005
- Mileage
- 28,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
PIP5601C
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
PIP5358D
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
PIP4723J
ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT5099H
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
PIT3271P
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2004Viewing | 9 | 0 | 0 | — |
| 2003 | 16 | 1 | 0 | 30.0 |
| 2002 | 45 | 2 | 0 | 48.1 |
| 2001 | 53 | 1 | 0 | 43.3 |
| 2000 | 38 | 2 | 0 | 43.6 |
| 1999 | 73 | 1 | 1 | 45.2 |
| 1998 | 65 | 2 | 2 | 56.2 |
| 1997 | 95 | 2 | 3 | 59.2 |
| 1996 | 122 | 2 | 4 | 60.8 |
| 1995 | 74 | 2 | 4 | 61.8 |
| 1994 | 50 | 2 | 2 | 60.8 |
| 1993 | 42 | 2 | 1 | 52.4 |
| 1992 | 27 | 1 | 0 | 49.0 |
| 1991 | 21 | 0 | 0 | 46.7 |
| 1990 | 19 | 3 | 0 | 54.7 |
| 1989 | 5 | 2 | 0 | — |
| 1988 | 11 | 1 | 1 | 50.1 |
| 1987 | 11 | 2 | 1 | 44.0 |
| 1986 | 11 | 3 | 1 | 62.1 |
| 1985 | 6 | 1 | 1 | — |
| 1984 | 1 | 1 | 1 | — |
| 1983 | 2 | 3 | 0 | — |
| 1982 | 0 | 4 | 0 | — |
| 1981 | 1 | 2 | 0 | — |
| 1980 | 0 | 1 | 0 | — |
| 1979 | 1 | 0 | 0 | — |
| 1978 | 2 | 2 | 0 | — |
| 1977 | 1 | 0 | 0 | — |
| 1976 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.