RoadVitals

2004 Gulf Stream Sun Voyager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Sep 20, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Nov 22, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2004 Gulf Stream Sun Voyager, most frequently naming the brakes, visibility and exterior lighting categories. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes440.0%
  • Visibility220.0%
  • Exterior lighting110.0%
  • Other / unspecified110.0%
  • Powertrain (other)110.0%
  • Suspension110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V584000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 22, 2010
1,328 units potentially affected
The defect: GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: GULF STREAM IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON MARCH 23, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR GULF STREAM AT 1-574-773-7761.
GULF STREAM COACH, INC.View on NHTSA.gov
09V245000

SERVICE BRAKES, HYDRAULIC

Jul 1, 2009
15 units potentially affected
The defect: GULF STREAM IS RECALLING 15 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG.
The risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731
GULF STREAM COACH, INC.View on NHTSA.gov
08V411000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Aug 15, 2008
26,847 units potentially affected
The defect: GULF STREAM IS RECALLING 26,847 MY 2003-2006 RECREATIONAL VEHICLES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: GULF STREAM IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR GULF STREAM AT 1-574-773-7761.
GULF STREAM COACH, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 9
Brakes
Filed Sep 20, 2010
Fire reported

TL* THE CONTACT OWNS A 2004 GULF STREAM SUN VOYAGER RV. THE CONTACT STATED WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL ODOR OF BURNING RUBBER FROM THE BRAKES. THE CONTACT PULLED OVER AND NOTICE THE BRAKE CALIPER ON THE FRONT PASSENGER SIDE WAS LOCKED. THE CONTACT TOOK THE VEHICLE TO A DEALER TO HAVE THE CALIPERS, BRAKE PADS AND WHEEL BEARINGS REPLACED. AFTER THE REPAIR, THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER: 09V245000(SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED THE MANUFACTURER REGARDING REIMBURSEMENT AND THE MANUFACTURER DENIED THE CONTACT'S REQUEST. THE CONTACT STATED THAT THE MANUFACTURER SHOULD REIMBURSE THE OWNERS FOR THE COST OF THE REPAIRS TO THE BRAKING SYSTEM. THE FAILURE MILEAGE WAS 19,000.

NHTSA ID
10356552
Incident
Mar 12, 2009
Mileage
19,000 mi
Brakes
Filed Apr 28, 2010

TL*THE CONTACT OWNS A 2004 GULFSTREAM SUN VOYAGER WITH A WORKHORSE CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FROM THE CHASSIS MANUFACTURER IN MAY 2009 REGARDING RECALL 09V245000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE HAD NOT BEEN REPAIRED ACCORDING TO THE RECALL AT THE TIME THE COMPLAINT WAS FILED. WHEN HE CALLED THE MANUFACTURER, HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

NHTSA ID
10327955
Incident
May 12, 2009
Brakes
Filed Aug 11, 2009

ON 7/15/2009 AFTER LEAVING LIMA, MT ON OUR WAY TO BASIN MT, I NOTICED BRAKES SEEMED TO BE GRABBING, SO MADE SURE TO DOWNSHIFT ON ALL HILLS. AS WE PULLED INTO CAMPGROUND AT BASIN, HEARD METAL TO METAL ON BRAKES. ASSUMING NEW BRAKE PADS NEEDED, ORDERED THEM FROM NEAREST WORKHORSE DEALER IN GREAT FALLS, MT, DROVE 130 MILES; PAID FOR THEM AND RETURNED. PULLED FRONT LEFT WHEEL & DISCOVERED ROTOR WAS CRACKED ON OUTBOARD ROTOR SURFACE. PULLED FRONT RIGHT WHEEL AND FOUND ROTOR CRACKED IN TWO PLACES ON OUTSIDE SURFACE. CALLED WORKHORSE DEALER IN GREAT FALLS AND WAS TOLD TO TAKE PICTURES OF ALL FOUR ROTORS, E-MAIL TO THEM AND THEY WOULD SEND ON TO WORKHORSE. LOOKED UP RECALL 50901-C ON INTERNET RECALLING ALL MODELS W22 SERIES RV CHASSIS, 7/24/2000 THROUGH 12/19/2007. AFTER WORKHORSE (CHRIS EGAN) HEADQUARTERS REC'D PICTURES, SAID WE HAD TO TAKE TO GF AND HAVE DEALER TAKE THE SAME PICTURES. WE DID THAT. THEN WORKHORSE SAID WILL NOT COVER COSTS. THEIR RECALL IS ON A PISTON STICKING AND OVERHEATING. OUR COMPLAINT IS THE CALIPERS STICKING IN THE RAILS AND DRAGGING ON THE OUTBOARD SIDE OF ROTORS. IF IT HAPPENS ON ALL FOUR WHEELS (REAR ROTORS HAD THREE AND FOUR CRACKS ON OUTBOARD SIDES) IT IS A MANUFACTURING DEFECT, AND SHOULD ALSO BE RECALLED. I AM A RETIRED MASTER MECHANIC AND HAVE NEVER SEEN ALL FOUR ROTORS CRACKED ON ANY VEHICLE. WHEN I ROTATED THE TIRES APRIL 2009 IN YUMA AZ, SAW NO CRACKS IN FRONT ROTORS; CHECKED BRAKE FLUID AND IT WAS NOT LOW. AT 3907 MILES LATER, (TRIP ODOMETER) ALL FOUR ROTORS WERE FOUND CRACKED ON OUTBOARD SIDE AND LEFT FRONT BRAKE WORN DOWN TO METAL ON THE PAD AND SCRAPING ON OUTBOARD SIDE OF ROTOR. THIS IS A DIFFERENT AND DANGEROUS PROBLEM NOT COVERED BY THE RECALL. *TR

NHTSA ID
10280097
Incident
Jul 15, 2009
Mileage
39,876 mi
Exterior lighting
Filed Nov 26, 2008

1. THE 1157 TAILLIGHT BULBS GENERATE ENOUGH HEAT TO MELT THE TAIL LIGHT HOUSING ASSEMBLY AND THE BULB FALLS OUT RESULTING IN NO TAIL LIGHTS, TURN SIGNALS, OR BRAKE LIGHTS. 2. NO TAIL LIGHTS, TURN SIGNALS, OR BRAKE LIGHTS. HAS OCCURRED ON BOTH SIDES. 3. TEMPORARILY TAPED THE BULB HOLDER INTO THE HOUSING TO PREVENT IT FROM FALLING OUT UNTIL COULD REACH DESTINATION. FAILED PARTS ARE AVAILABLE. *TR

NHTSA ID
10249976
Incident
Nov 10, 2008
Mileage
8,900 mi
Brakes
Filed Oct 18, 2007

2004 GULFSTREAM SUNVOYAGER WITH ENGINE OR TRANSMISSION ISSUES. MECHANIC TOLD THE CONSUMER THAT THEY WOULD NEED TO HAVE THE REAR CALIPERS, BRAKE PADS, TURN ROTORS, AND NEW ABS SENSORS AND WORKHORSE WILL NOT COVER ANY OF IT. *KB THE CONSUMER STATED NOTICED MOTORHOME WOULD NOT PICK UP SPEED AND THOUGHT THERE WERE ENGINE OR TRANSMISSION PROBLEMS UNTIL FURTHER INVESTIGATED BY THE CONSUMER AND STATED THERE WAS A STRONG BRAKE SMELL. THE CONSUMER WAS INFORMED THE PROBLEM WAS DUE TO RUST, HOWEVER THE CONSUMER DISAGREED WITH THE DEALERS FINDINGS AND AFTER TALKING WITH THE MANUFACTURER, THEY DECIDED TO COVER THE COST OF THE REPAIRS. *TR

NHTSA ID
10207131
Incident
Mar 20, 2007
Other / unspecified
Filed Mar 28, 2006

MY 2004 GULF STREAM MOTOR VEHICLE PURCHASED NEW FROM LA MESA RV HAS A WATER HEATER INSTALLED WITHOUT AN ACCESS PANEL. GULF STREAM INSISTS THAT THIS IS NOT THEIR RESPONSIBILITY. THE MFG., SUBURBAN INSTALLATION INSTRUCTIONS SPECIFY AN ACCESS. GULF STREAM SAYS IT IS NECESSARY TO PULL THE WATER HEATER FOR ACCESS. TWO DIFFERENT REPAIR FACILITIES WHICH I HAVE VISITED ALSO THINK THIS IS A SERIOUS ERROR ON GULF STREAMS PART. *JB

NHTSA ID
10153892
Incident
Mar 19, 2006
Mileage
10,000 mi
Visibility
Filed Jun 17, 2005

MY VEHICLE HAS A WINDSHEILD LEAK THAT ALLOWS WATER TO RUN DOWN THE INSIDE OF THE WINDSHIELD WHEN IN RAINY CONDITIONS. THIS CONDITION BLURS AND OBSTRUCTS VISION IN THE VEHICLE. THE MANUFACTURER HAS ATTEMPTED REPAIR BUT THE PROBLEM PERSISTS. I HAVE DISCOVERED THAT MOST OF THESE VEHICLES HAVE THE SAME PROBLEM.

NHTSA ID
10125708
Incident
Oct 29, 2004
Mileage
4,500 mi
Powertrain (other)Suspension
Filed Jun 10, 2005

FRONT END BOUNCES WHEN GOING OVER BUMPS; 740 POUNDS TOO HEAVEY ON REAR AXLE, AND 5 FEET TOO LONG ON THE REAR AXLE. GULFSTREAM WILL NOT RETURN CALLS, WORKHORSE SAID IT WAS NOT THEIR PROBLEM. DEALER HAS HAD MOTORHOME FOR A MONTH.*AK *TT

NHTSA ID
10119840
Incident
Nov 18, 2004
Mileage
2,000 mi

Compare model years

Complaint and recall counts across every year of this model

Gulf Stream Sun Voyager by model year
YearComplaintsRecallsInvestigationsIssue Index
2010010—
2009030—
2008130—
2007040—
2006350—
2005350—
2004Viewing950—
2003680—
2002550—
2001030—
2000230—
1999320—
1998020—
1997120—
1996210—
1995010—
1991100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.