RoadVitals

2002 Gulf Stream Sun Voyager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Jun 6, 2012
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Oct 1, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2002 Gulf Stream Sun Voyager, most frequently naming the brakes, other / unspecified and suspension categories. 5 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes360.0%
  • Other / unspecified120.0%
  • Suspension120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
09V382000

EQUIPMENT

Oct 1, 2009
242 units potentially affected
The defect: GULF STREAM IS RECALLING CERTAIN MOTORHOMES EQUIPPED WITH NORCOLD MODEL 1200LR, 1200LRIM, AND 1201LRIM REFRIGERATORS WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
The risk: IF A LEAK OCCURS AND THE UNIT CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
The remedy: GULF STREAM IS WORKING WITH NORCOLD AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE. PLEASE ALSO SEE NORCOLD'S DEFECT NOTICE 09E-027. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT GULF STREAM AT 1-800-289-8787 OR NORCOLD'S RECALL CENTER AT 1-800-767-9101.
GULF STREAM COACH, INC.View on NHTSA.gov
08V383000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Aug 5, 2008
413 units potentially affected
The defect: GULF STREAM IS RECALLING 413 MY 1999-2002 SUN VOYAGER, SCENIC CRUISE, FRIENDSHIP, AND TOUR MASTER MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
The risk: EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
The remedy: GULF STREAM IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E030). NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT NORCOLD AT 1-800-767- 9101 OR GULF STREAM AT 1-574-773-7761.
GULF STREAM COACH, INC.View on NHTSA.gov
07V136000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 20, 2007
38,767 units potentially affected
The defect: CERTAIN MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: GULF STREAM WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. THE RECALL BEGAN ON JUNE 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR GULF STREAM AT 1-574-773-7761.
GULF STREAM COACH, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Jun 6, 2012

TL* THE CONTACT OWNS A 2002 GULF STREAM SUN VOYAGER RV. THE CONTACT WAS DRIVING 45 MPH AND AS THE BRAKES WERE APPLIED, THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD ABNORMALLY AND THE VEHICLE DID NOT RESPOND. THE CONTACT HAD TO DOWNSHIFT IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE BRAKES OVERHEATED AND BEGAN SMOKING BEFORE IGNITING. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 03V092000 (SERVICE BRAKES, HYDRAULIC: SWITCHES: BRAKE WARNING). PER THE RECALL, THE DEALER WAS TO REPAIR THE BRAKE LINING, ROTORS AND OTHER COMPONENTS IF THEY WERE DAMAGED AS A RESULT OF THE RECALLED COMPONENT. THE CONTACT'S ENTIRE BRAKING SYSTEM WAS DAMAGED AS A RESULT OF THE FAILURE HOWEVER, THE DEALER ADVISED THAT THEY WOULD ONLY MAKE REPAIRS TO THE BRAKE PADS, ROTORS AND THE REAR AXLE SEAL. IN ADDITION, THE DEALER ADVISED THE CONTACT THAT THE REAMING FAILURES OF THE BRAKING SYSTEM WOULD BE REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT WAS ADVISED THAT HE WOULD HAVE COVER THE COST OF REPAIRS ALTHOUGH THE RECALL STATED OTHERWISE. THE DEALER CONTINUED TO INFORM THE CONTACT THAT HE WOULD HAVE TO PAY FOR THE REPAIRS THAT WERE INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 23,000. UPDATED 6/15/12 *CN

NHTSA ID
10460748
Incident
Jun 1, 2012
Mileage
23,000 mi
Brakes
Filed Sep 22, 2010

TL* THE CONTACT OWNS A 2002 GULF STREAM SUN VOYAGER MOTOR HOME. THERE WAS A RECALL ON THE WORK HORSE CHASSIS BRAKES AND THE DEALER DID NOT HAVE THE PARTS TO REPAIR THEM. THE CONTACT EXPERIENCED A BRAKE FAILURE PREVIOUSLY, WHICH HE REPAIRED HIMSELF, BUT THE PARTS HE RECEIVED FROM THE DEALER WERE DEFECTIVE. WHENEVER HE CONTACTED THE DEALER FOR THE NEW PARTS HE WAS TOLD THEY HAVE NOT ARRIVED AND ARE STILL ON BACK ORDER. THE MANUFACTURER COULD NOT BE REACH. THE FAILURE MILEAGE WAS 24,000.

NHTSA ID
10356935
Incident
Sep 21, 2008
Mileage
24,000 mi
Other / unspecified
Filed Sep 5, 2007

DOMETIC REFRIGERATOR IN A 2002 GULF STREAM MOTOR HOME CUSTOMER STATES THAT HE ASKED FOR REIMBURSEMENT FROM DOMETIC **CC THE CONSUMER WAS INFORMED THE REFRIGERATOR WAS LEAKING AMMONIA. *JB

NHTSA ID
10202647
Incident
Jan 1, 1901
Brakes
Filed May 4, 2006

DT*: THE CONTACT STATED THE ABS LIGHT INTERMITTENTLY ILLUMINATES. A NHTSA RECALL, #04V084000 WAS PERFORMED ON THE VEHICLE CONCERNING, THE SERVICE BRAKES, HYDRAULIC HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE DEALERSHIP WOULD NOT OFFER A SECOND REPAIR WITHOUT CHARGE UNDER THE RECALL. AN INDEPENDENT MECHANIC HAS MADE SEVERAL ATTEMPTS UNDER WARRANTY TO MAKE THE ABS LIGHT GO OFF WITHOUT SUCCESS. *AK

NHTSA ID
10156772
Incident
Feb 1, 2004
Mileage
33,049 mi
Suspension
Filed Dec 10, 2003

THE TOE ON THE FRONT END OF THE CLASS A MOTORHOME WAS IMPROPERLY ALIGNED. THE CONSUMER BELIEVED THAT THIS COULD RESULT IN AN ACCIDENT DUE TO THE TIRES WEARING OUT PREMATURELY. *AK THE DEALER STATED THAT THE MANUFACTURER WAS RESPONSIBLE. AS A RESULT OF THE PROBLEM, THERE WAS A FLAT TIRE AND THR TIRES WORE OUT. *SCC *JB

NHTSA ID
10046616
Mileage
4,600 mi

Compare model years

Complaint and recall counts across every year of this model

Gulf Stream Sun Voyager by model year
YearComplaintsRecallsInvestigationsIssue Index
2010010—
2009030—
2008130—
2007040—
2006350—
2005350—
2004950—
2003680—
2002Viewing550—
2001030—
2000230—
1999320—
1998020—
1997120—
1996210—
1995010—
1991100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.