RoadVitals

2003 Gulf Stream Sun Voyager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Dec 15, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Nov 22, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2003 Gulf Stream Sun Voyager, most frequently naming the brakes, body & structure and other / unspecified categories. 8 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes466.7%
  • Body & structure116.7%
  • Other / unspecified116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Nov 22, 2010
1,328 units potentially affected
The defect: GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: GULF STREAM IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON MARCH 23, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR GULF STREAM AT 1-574-773-7761.
GULF STREAM COACH, INC.View on NHTSA.gov

EQUIPMENT

Oct 1, 2009
242 units potentially affected
The defect: GULF STREAM IS RECALLING CERTAIN MOTORHOMES EQUIPPED WITH NORCOLD MODEL 1200LR, 1200LRIM, AND 1201LRIM REFRIGERATORS WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
The risk: IF A LEAK OCCURS AND THE UNIT CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
The remedy: GULF STREAM IS WORKING WITH NORCOLD AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE. PLEASE ALSO SEE NORCOLD'S DEFECT NOTICE 09E-027. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT GULF STREAM AT 1-800-289-8787 OR NORCOLD'S RECALL CENTER AT 1-800-767-9101.
GULF STREAM COACH, INC.View on NHTSA.gov

SERVICE BRAKES, HYDRAULIC

Jul 1, 2009
15 units potentially affected
The defect: GULF STREAM IS RECALLING 15 MOTORHOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG.
The risk: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY AND OWNER NOTIFICATION FOR THIS CAMPAIGN PLEASE SEE 09V-110. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731
GULF STREAM COACH, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Dec 15, 2009

TL* THE CONTACT OWNS A 2003 GULFSTREAM SUNVOYAGER. DURING BRAKE APPLICATION WHILE DRIVING DOWNHILL AT 40 MPH THE BRAKE PEDAL WENT TO THE FLOOR. AFTER REPEATED BRAKE APPLICATION HE WAS ABLE TO STOP. AFTER AN HOUR OF WAITING HE NOTICED HEAT BUILD-UP IN THE BRAKE SYSTEM. A MECHANIC INSPECTED THE VEHICLE, AND MADE A TEMPORARY REPAIRS. HE WAS ADVISED THAT HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL 09V245000 (SERVICE BRAKES, HYDRAULIC). HE WAS INELIGIBLE FOR A FREE REMEDY, SO NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 30000 . THE CURRENT MILEAGE WAS 34000.

NHTSA ID
10295786
Incident
Oct 20, 2007
Mileage
30,000 mi
Brakes
Filed Jun 24, 2008
Fire reported

TL*THE CONTACT OWNS A 2003 GULF STREAM SUN VOYAGER. WHILE DRIVING 40 MPH, THE VEHICLE WOULD NOT ACCELERATE. WHEN THE VEHICLE WOULD COAST, IT BEGAN TO STOP AUTOMATICALLY AND MORE QUICKLY THAN USUAL. WHEN THE CONTACT EXAMINED THE VEHICLE, HE NOTICED THAT THE REAR DRIVER SIDE TIRES WERE EXTREMELY HOT AND THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 17,447 AND FAILURE MILEAGE WAS 13,700.

NHTSA ID
10232142
Incident
May 24, 2008
Mileage
13,700 mi
Other / unspecified
Filed May 10, 2007

CUSTOMER STATES THAT THEY HAD TO PAY OUT OF POCKET FOR RECALL REPAIR AND IS ASKING FOR ADVICE TO GET REIMBURSEMENT FROM DOMETIC**CC THE CONSUMER STATED IN HIS OPINION, THE KIT FOR THE RECALL WAS NOT A CORRECTION FOR THE DEFECT, IT WAS MERELY PUTTING A METAL BOX AROUND THE DANGER AREA WITH A THERMO-COUPLER TO TURN OFF THE GAS IF IT STARTS A FIRE. THE CONSUMER WAS INFORMED THAT HE WOULD BE RESPONSIBLE FOR SOME OF THE LABOR BECAUSE THE MANUFACTURER WOULD ONLY PAY $40.00 AND THE SHOP CHARGED $95 PER HOUR FOR LABOR, SO THERFORE IF IT TOOK MORE THAN 20 MINUTES THE CONSUMER WOULD HAVE TO PAY THE DIFFERENCE. THE CONSUMER WOULD LIKE HIS $95 DOLLARS RETURNED TO HIM. *JB

NHTSA ID
10191099
Incident
Jan 1, 1901
Brakes
Filed Dec 6, 2005

DT: THE CONTACT COMPLAINED ABOUT BRAKE FAILURE WHILE TRAVELING OUT OF TOWN. HE TOOK THE VEHICLE TO A SERVICE DEALER, WHO INFORMED HIM OF NHTSA CAMPAIGN 03V092000, CONCERNING SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE WARNING. . THE DEALER WAS ONLY ABLE TO OFFER A TEMPORARY REPAIR BECAUSE OF PARTS AVAILABILITY. THE CONTACT TOOK VEHICLE TO LOCAL SERVICE DEALER, AND WAS AWAITING A COMPLETE BRAKE REPAIR. HIS PRIMARY CONCERN WAS THAT HE DID NOT RECEIVE A RECALL NOTICE BY MAIL.*AK

NHTSA ID
10144583
Incident
Nov 18, 2005
Mileage
22,600 mi
Body & structure
Filed Sep 25, 2005

2003 GULF STREAM MH SUNVOYAGER 36FT. 5000LB RECEIVER RIPPED LOOSE FROM EXTENSION OF WORKHORSE W22 CHASSIS 125 MI SO OF FORT NELSON,BC ON 7/1/05. TOWING A 2004 HONDA CRV(3400LBS). EXTENSION FRAMING RIPPED ON LEFT SIDE LIKE A PIECE OF PAPER AND PARTIALLY RIPPED ON RIGHT SIDE. CRV WAS NEARLY COMPLETELY SEPARATED FROM TOW VEHICLE. BREAKAWAY SYSTEM WOULD BE USELESS BECAUSE IT WAS TIED TO RECEIVER. ONLY PURE LUCK KEPT US FROM A MAJOR ACCIDENT. ACCORDING TO WELD SHOP OWNER,THIS WAS HIS 4TH SUCH REPAIR IN PAST WEEK. MH MANUFACTURES SHOULD BE HELD RESPONSIBLE FOR PROVIDING FRAMING MATERIAL THAT WOULD SUPPORT THE HITCH THAT THEY PROVIDE ON THESE VEHICLES. *JB

NHTSA ID
10137528
Incident
Jul 1, 2005
Brakes
Filed Nov 18, 2003

ABS LIGHT INDICATOR FLASHES THEN IT STAYS ON. DEALER HAS KEPT THE MOTOR HOME FROM SEPTEMBER 11, UNTIL TODAY, BUT CAN'T REPRODUCE OR FIX THE PROBLEM. *AK

NHTSA ID
10048125
Incident
Nov 18, 2003
Mileage
7,200 mi

Compare model years

Complaint and recall counts across every year of this model

Gulf Stream Sun Voyager by model year
YearComplaintsRecallsInvestigationsIssue Index
2010010
2009030
2008130
2007040
2006350
2005350
2004950
2003Viewing680
2002550
2001030
2000230
1999320
1998020
1997120
1996210
1995010
1991100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.