RoadVitals

2002 BMW 330CI

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 20V018000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
46
Latest Mar 3, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jan 15, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
3 injuries, 0 deaths reported

Overview

Our database contains 46 NHTSA owner-reported complaints for the 2002 BMW 330CI, most frequently naming the airbags, electrical and exterior lighting categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 17 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags2750.9%
  • Electrical47.5%
  • Exterior lighting47.5%
  • Interior & seats35.7%
  • Engine35.7%
  • Fuel system23.8%
  • Tires & wheels23.8%
  • Transmission23.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20V018000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 15, 2020
292,948 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain 2000-2005 323iT, 325iT, 325xiT, 320i, 323i, 325i, 325xi, 328i, 330i and 330xi and 2000-2006 323Ci, 325Ci, 328Ci, 330Ci, M3 Coupe, 323Cic, 325Cic, 330Cic, and M3 Convertible vehicles equipped with non-desiccated frontal Takata PSAN inflators and PSPI passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
The risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: BMW will notify owners, and dealers will replace the passenger's front air bag, free of charge. The recall began February 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLCView on NHTSA.gov
15V318000NHTSA advisory: do not drive

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

May 28, 2015
419,235 units potentially affected
The defect: BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 325i, 325xi, 330i, and 330xi Sedans, and 325xi and 325i Sportswagons, 2002-2006 330Ci, 325Ci, and M3 Convertibles and 325i, 330i, and M3 Coupes, 2002-2003 M5, 540i, 525i Sedan, and 530i Sedans, and 540i and 525i Sportswagons, and 2003 X5 3.0i and 4.4i Sports Activity Vehicles. Please note that the 5-series and X5 vehicles are only included if they are equipped with the optional sports steering wheel. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
The risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
The remedy: Owners are advised not to drive their vehicles until the vehicle has been remedied. BMW will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall began Aug 2016. Owners may contact BMW customer service at 1-800-525-7417. Note: This recall supersedes recall 14V-348 in its entirety. Additionally, vehicles that have had their driver side frontal air bag replaced previously as part of a recall remedy need to have their air bag replaced under this recall as well. Note: On December 17, 2015 BMW removed the model year 2004 X5 3.0i and 4.4i Sports Activity vehicle from this recall. Those vehicles were mistakenly identified as including the air bags that are subject to this recall.
BMW of North America, LLCView on NHTSA.gov
13V172000NHTSA advisory: do not drive

AIR BAGS

May 2, 2013
43,204 units potentially affected
The defect: BMW is recalling certain model year 2002-2003 325i, 325xi, 330i, 330xi sedans; 325Ci and 330Ci coupes and convertibles; 325iT and 325xiT Sports Wagons; and M3 coupes and convertibles to address a safety defect in the passenger side frontal air bag which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag.
The risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the passenger seat occupant or other occupants.
The remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW intends to issue initial notifications to owners informing them of the safety defect in June 2013. Once replacement parts are available, estimated for July, BMW will notify owners again to contact their dealers and schedule a replacement of the passenger air bag, free of charge. Owners may contact BMW customer service at 1-800-525-7417 or email BMW at [email protected].
BMW of North America, LLCView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

DP09002ClosedDefect Petition

REAR LAMP ILLUMINATION

Opened Apr 8, 2009
Closed Aug 6, 2009

IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRING TO THE CONNECTOR.COMPLAINANTS HAVE ALLEGED THAT SIGNIFICANT THERMAL DAMAGE TO THE CONNECTOR AND ASSOCIATED GROUND WIRING HAS OCCURRED.THIS CONDITION CAN RESULT IN INTERMITTENT OR TOTAL LOSS OF ALL LIGHTING (BRAKE, TAIL, AND TURN SIGNAL) FOR THE EFFECTED REAR LAMP ASSEMBLY.ODI WILL OPEN A PRELIMINARY EVALUATION TO FURTHER EXAMINE THIS ISSUE INCLUDING FURTHER EVALUATING BMW COMPLAINTS AND RELATED WARRANTY DATA.

EXTERIOR LIGHTING:BACK UP LIGHTS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 46
AirbagsElectricalInterior & seats
Filed Mar 3, 2024
Fire reported

My car had been sitting across the street from my house for about 3 weeks after i had gotten it back from the body shop. It had been hit on the drivers side by a drunk driver when parked in front of my house. He took out six cars in a row. Heard a loud noise about 2 am - looked out the window and saw nothing. But then the fire trucks showed up after someone called them when they heard the bang. according to the firemen, it was probably caused by an electrical fire even though there were no visible flames. but the inside was filled with thick gray smoke which also came out of the trunk when they opened it. , the air bag was activated on the driver's side - the windshield was broken and the interior was a melted mess. The dashboard was melted on the driver’s side and the window was blackened. .the drivers side was where the damage had been from the accident. I do not think it coincidence. It seems i am not the only person whose bmw has spontaneously caught on fire. I did get bmw involved as far as sending documentation and talking to a rep. They of course were blameless. They did say they believe it was caused by an error made during a repair that allowed the rain water to get into the wiring. It had been raining hard for a couple days. But they could not say based on what i sent them if it was the body shop that did the most recent repair that made the error or it was done prior to that by another shop. But that they would not be investigating further. My much loved bmw been totaled and i will never what caused it.

NHTSA ID
11575204
Incident
Dec 28, 2023
Airbags
Filed Jun 2, 2022
Crash reported

Air bags deployed after collision, vehicle has been released from Falcon Towing 15600 S Main St, Gardena, CA 90248 to Automobile Club for inspection. Injuries sustained from airbag deploying include, but are not limited to, lacerations, abrasions, bruising as a broken rib and collapsed lung.

NHTSA ID
11467183
Incident
Apr 26, 2022
Exterior lighting
Filed Oct 24, 2018
Fire reported

TL* THE CONTACT OWNS A 2002 BMW 330CI. THE CONTACT STATED THAT THE DRIVER'S SIDE TAIL LIGHT WENT OUT. THE CONTACT NOTICED THAT THE BROWN WIRE CONNECTED TO THE TAIL LIGHT HAD MELTED. THE DEALER (BMW OF FAIRFAX, 8427 LEE HWY, FAIRFAX, VA 22031) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V438000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 242,266.

NHTSA ID
11142404
Incident
Oct 18, 2018
Mileage
242,266 mi
Airbags
Filed Aug 29, 2017

TAKATA RECALL. BMW OF FAIRFAX, VIRGINIA REPLACED ONLY ONE OF TWO BAGS RECALLED, EVEN THOUGH THE APPOINTMENT AND WORK ORDER SAID TO REPLACE BOTH AIR BAGS. THEY THEN SAID THE JOB HAS BEEN COMPLETED. HOWEVER, THE PASSENGER SIDE AIRBAG HAD NOT BEEN REPLACED. WERE IT NOT FOR MY SUBSEQUENT CAREFUL REVIEW OF THE INVOICE AND FOLLOW UP QUESTIONING WITH THE DEALER, I NEVER WOULD HAVE KNOWN I STILL HAD A DEFECTIVE AIR BAG. I SENT DETAILED EMAIL QUESTIONS TO THE SERVICE MANAGER AND HAVE NOT HAD A RESPONSE.

NHTSA ID
11020443
Incident
Aug 24, 2017
Mileage
62,000 mi
Airbags
Filed Sep 14, 2016

TAKATA RECALL. IT HAS BEEN 14 MONTHS SINCE THE INITIAL NOTIFICATION OF THE RECALL. NO COMMUNICATION FROM BMW. ONLY RESPONSE TO QUESTIONS IS IT IS PENDING SOON. IS THERE JUSTIFICATION FOR LENGTH OF TIME TO RESOLVE REPAIR TO A "DANGEROUS PROBLEM"?

NHTSA ID
10906303
Incident
Jul 15, 2015
Airbags
Filed Aug 31, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10899820
Incident
May 21, 2015
Airbags
Filed Aug 24, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 330CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10898270
Incident
May 28, 2016
Airbags
Filed Aug 11, 2016

RECEIVED INITIAL CONTACT FROM BMW IN SEPTEMBER 2014. "REMEDY NOT YET AVAILABLE". CAMPAIGN 14V 428 AND 15V 318. WHEN WILL THESE RECALLS BE RESOLVED?

NHTSA ID
10895066
Incident
Aug 11, 2016

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

B510819

ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

The basic conditions for initializing the power windows are not met.

SIB510822

STRUCTURE

Whistling noise is heard coming from the front bumper while driving at highway speeds.

B340414

SERVICE BRAKES, AIR:DISC; STEERING: STEERING WHEEL/HANDLE BAR

Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.

B651820

AIR BAGS:FRONTAL; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

SERVICE ACTION - HEAD AIR BAG HOLDER RETROFIT: A rattle noise may develop from the head air bag (ITS) gas generator contacting adjacent component. This noise can be heard while driving on an uneven roadway.

B013118

AIR BAGS

TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.

B013118

AIR BAGS

TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

BMW 330CI by model year
YearComplaintsRecallsInvestigationsIssue Index
2006342355.5
2005333250.6
2004773357.8
2003184045.7
2002Viewing464159.8
2001826053.6
2000130—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.