RoadVitals

2007 Cadillac Srx Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
52
Latest Sep 7, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
14
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2007 Cadillac Srx, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine812.3%
  • Electrical710.8%
  • Brakes69.2%
  • Airbags57.7%
  • Body & structure57.7%
  • Driver assistance46.2%
  • Steering34.6%
  • Other / unspecified23.1%
  • Exterior lighting23.1%
  • Fuel system11.5%
  • Interior & seats11.5%
  • Tires & wheels11.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

12
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE REAR DIFFERENTIAL LEAKED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GERMAIN CADILLAC (4200 MORSE CROSSING, COLUMBUS, OH 43219, (614) 421-2007) WHERE THE MECHANIC PLACED STRUTS ON THE VEHICLE. THE CONTACT WAS INFORMED ABOUT THE REAR DEFERENTIAL THAT MAY LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNKNOWN.

NHTSA ID 11242792 · filed Aug 9, 2019

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. IN ADDITION, THE POWER STEERING WAS DIFFICULT TO CONTROL AND THE ANTI-LOCK BRAKES WOULD LOCK WHEN APPLYING THE BRAKES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 99,000.

NHTSA ID 10960291 · filed Mar 13, 2017
All 12 reports naming powertrain (other)

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

8
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE REAR DIFFERENTIAL LEAKED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GERMAIN CADILLAC (4200 MORSE CROSSING, COLUMBUS, OH 43219, (614) 421-2007) WHERE THE MECHANIC PLACED STRUTS ON THE VEHICLE. THE CONTACT WAS INFORMED ABOUT THE REAR DEFERENTIAL THAT MAY LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNKNOWN.

NHTSA ID 11242792 · filed Aug 9, 2019

2 TIMING CHAINS WITHIN 8 MONTHS JUST PUT THE SECOND ONE IN ON SATURDAY AND 4 DAYS LATER THE CAR IS MAKING THE SAME NOISE AGAIN. I HAVE SPOKE TO MANY PEOPLE ABOUT THIS AND THEY ARE TELLING ME THIS IS A PROBLEM WITH THIS MOTOR. THE SECOND TIME THE TIMING CHAIN WENT I WAS DRIVING DOWN ROUTE 55 IN NJ AND THE CAR SHUT OFF AND WOULD NOT START THE FIRST TIME IT WENT I WAS IN THE DRIVEWAY AND WOULD NOT STAY RUNNING. I DO NOT HAVE THE MONEY TO KEEP PUTTING IN THIS OR THE FUNDS TO GET ANOTHER CAR I EXPECT WHEN I PIT MONEY INTO THE CAR I DON'T EXPECT IT TO START RUNNING THE WAY IT WAS WHEN THE TIMING CHAIN WENT.

NHTSA ID 11092886 · filed May 10, 2018
All 8 reports naming engine

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

8
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. SUNROOF PANEL DETACHED WHILE DRIVING *DT THE CONTACT WAS CONCERNED THE FAILURE WAS DUE TO A DESIGN FLAW. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUNROOF PANEL DETACHED FROM THE VEHICLE AND FLEW OFF. ED MORSE CADILLAC DELRAY BEACH 2300 S FEDERAL HWY, DELRAY BEACH, FL 33483 (561) 900-3199 WAS CONTACT BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. CONSUMER STATED THE ADHESIVE LOST AND FAIL.*JB

NHTSA ID 11308811 · filed Feb 12, 2020

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE SUN ROOF WAS LEAKING WATER ON THE REAR DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,604. THE VIN WAS NOT AVAILABLE.

NHTSA ID 10746958 · filed Aug 7, 2015
All 8 reports naming visibility

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

7
reports

From owner reports, verbatim

The contact owns a 2007 Cadillac SRX. The contact stated while his mom was driving on a hot day, upon attempting to remove the key from the ignition, the vehicle failed to turn off. While in accessory mode, the vehicle failed to turn off. There were no warning lights illuminated. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

NHTSA ID 11543221 · filed Sep 7, 2023

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THERE HAD BEEN VARIOUS WARNING LIGHTS ILLUMINATING AND THERE WAS AN ABNORMAL NOISE HEARD COMING FROM THE AREA OF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

NHTSA ID 10959724 · filed Mar 9, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

PLEASE INVESTIGATE! APPROX. 3 DAYS AGO I WAS COMING TO A STOP SIGN IN A RESIDENTIAL AREA & APPLIED BRAKES. SPEED LIMIT IS 25, BUT I WAS GOING SLOWER, JUST TO THE CORNER PAST MY HOME. NOT ONLY DID BRAKES NOT WORK- THE CAR BEGAN TO ACCELERATE ON ITS OWN TO ABOUT 35-40 MPH- NO GAS APPLIED. TRIED PUMPING BRAKES, SHIFTING THE CAR INTO NEUTRAL, REVERSE, PARK- ALL WHILE AT AN UNEXPECTED ACCELERATED SPEED. I PLOWED INTO A RESIDENTIAL YARD WHICH HAD A SMALL HILL THINKING MAYBE I COULD STOP THE CAR THAT WAY. THAT DIDN'T WORK. I SWERVED BACK INTO THE STREET; CAR STILL REVVING AND MOVING FORWARD. AT THAT POINT I THOUGHT I WAS GOING TO CRASH INTO A HOUSE, POLE OR ANOTHER VEHICLE. I ENDED UP HALFWAY ON THE STREET AND HALFWAY ON A CURB AFTER CONTINUOUSLY TRYING THE BRAKES AND SHIFTING FROM DRIVE TO PARK (VEHICLE STILL ACCELERATING AS IF IT WAS POSSESSED!!) AND JUST BEFORE HITTING A LIGHT POLE, WITH DRIVER SIDE DOOR OPEN THINKING I'D RATHER JUMP OUT OF A MOVING VEHICLE THAN DIE FROM RAMMING INTO A POLE, HOUSE OR CAR- I THOUGHT TO TURN PHYSICALLY TURN OFF THE IGNITION WHILE THE VEHICLE WAS IN DRIVE. THIS IS THE ONLY WAS THE CAR WOULD STOP MOVING. THIS WAS A VERY DISTURBING AND DANGEROUS EXPERIENCE. I HAVE NO DOUBT THIS IS NOT A NORMAL ISSUE AND SHOULD BE RECALLED AND FIXED BY THE MANUFACTURER- WHATEVER IT IS. MY MECHANIC STILL HAS NOT DETERMINED WHAT THE ISSUE IS. WE KNOW IT ISN'T AS SIMPLE AS JUST FIXING THE BRAKES. I AND/OR OTHER PEOPLE COULD HAVE BEEN KILLED IN THE PROCESS AND EVEN WORSE, MY TWO SMALL CHILDREN COULD HAVE BEEN IN THE CAR WHICH THANKFULLY THEY WERE NOT. THIS WAS SUCH A TRAUMATIC EXPERIENCE THAT I NO LONGER FEEL SAFE DRIVING THE CAR FOR FEAR IT COULD HAPPEN AGAIN WITH MY CHILDREN INSIDE. IF I HAVE THE CAR REPAIRED, I DON'T EVEN KNOW THAT I FEEL COMFORTABLE SELLING IT TO ANYONE ELSE- IT'S THAT DANGEROUS! PLEASE INVESTIGATE. THIS PROBLEM IS DEADLY. 2004 CADILLAC SRX 4DR

NHTSA ID 11337721 · filed Jul 6, 2020

3OF MY BRAKE LINE BURST AT A STOP LIGHT WHEN STOPPING IN A SHOP NOW AREN'T THE LINE MADE OF HIGH GRADE METAL THAT SHOULD LAST LIFE OF THE CAR

NHTSA ID 11270629 · filed Oct 24, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

5
reports

From owner reports, verbatim

MY 2007 CADILLAC SRX AIRBAG IS BULGING OUT AND KEEPS GETTING WORSE.

NHTSA ID 11279388 · filed Nov 11, 2019

TAKATA RECALL- I HAVE A, SERVICE AIRBAG, WARNING THAT HAS COME ON FOR THE SECOND TIME. I HAVE NEVER HEARD OF A CAR DOING THIS. IS THIS NORMAL? THE FIRST TIME IT CAME ON AND WENT OFF THE SAME DAY, NOW IT HAS BEEN ON A WEEK.

NHTSA ID 10837435 · filed Feb 22, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

5
reports

From owner reports, verbatim

2007 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE FRAME RAILS RUST ISSUES. *SMD *JS

NHTSA ID 10957052 · filed Feb 5, 2018

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. ON EACH SIDE OF THE VEHICLE, THERE WERE AIR DISTRIBUTION UNITS. EACH UNIT, OUTLINED IN A SILVER COMPONENT, PRODUCED A GLARE AND REFLECTION THAT AFFECTED VISIBILITY IN THE REARVIEW MIRROR. IN ADDITION, THE GLARE IMPACTED THE CONTACT'S VISION WHILE LOOKING THROUGH THE REARVIEW AND FRONT MIRRORS. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DID NOT PROVIDE A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 54,600.

NHTSA ID 10861479 · filed Apr 26, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

PLEASE INVESTIGATE! APPROX. 3 DAYS AGO I WAS COMING TO A STOP SIGN IN A RESIDENTIAL AREA & APPLIED BRAKES. SPEED LIMIT IS 25, BUT I WAS GOING SLOWER, JUST TO THE CORNER PAST MY HOME. NOT ONLY DID BRAKES NOT WORK- THE CAR BEGAN TO ACCELERATE ON ITS OWN TO ABOUT 35-40 MPH- NO GAS APPLIED. TRIED PUMPING BRAKES, SHIFTING THE CAR INTO NEUTRAL, REVERSE, PARK- ALL WHILE AT AN UNEXPECTED ACCELERATED SPEED. I PLOWED INTO A RESIDENTIAL YARD WHICH HAD A SMALL HILL THINKING MAYBE I COULD STOP THE CAR THAT WAY. THAT DIDN'T WORK. I SWERVED BACK INTO THE STREET; CAR STILL REVVING AND MOVING FORWARD. AT THAT POINT I THOUGHT I WAS GOING TO CRASH INTO A HOUSE, POLE OR ANOTHER VEHICLE. I ENDED UP HALFWAY ON THE STREET AND HALFWAY ON A CURB AFTER CONTINUOUSLY TRYING THE BRAKES AND SHIFTING FROM DRIVE TO PARK (VEHICLE STILL ACCELERATING AS IF IT WAS POSSESSED!!) AND JUST BEFORE HITTING A LIGHT POLE, WITH DRIVER SIDE DOOR OPEN THINKING I'D RATHER JUMP OUT OF A MOVING VEHICLE THAN DIE FROM RAMMING INTO A POLE, HOUSE OR CAR- I THOUGHT TO TURN PHYSICALLY TURN OFF THE IGNITION WHILE THE VEHICLE WAS IN DRIVE. THIS IS THE ONLY WAS THE CAR WOULD STOP MOVING. THIS WAS A VERY DISTURBING AND DANGEROUS EXPERIENCE. I HAVE NO DOUBT THIS IS NOT A NORMAL ISSUE AND SHOULD BE RECALLED AND FIXED BY THE MANUFACTURER- WHATEVER IT IS. MY MECHANIC STILL HAS NOT DETERMINED WHAT THE ISSUE IS. WE KNOW IT ISN'T AS SIMPLE AS JUST FIXING THE BRAKES. I AND/OR OTHER PEOPLE COULD HAVE BEEN KILLED IN THE PROCESS AND EVEN WORSE, MY TWO SMALL CHILDREN COULD HAVE BEEN IN THE CAR WHICH THANKFULLY THEY WERE NOT. THIS WAS SUCH A TRAUMATIC EXPERIENCE THAT I NO LONGER FEEL SAFE DRIVING THE CAR FOR FEAR IT COULD HAPPEN AGAIN WITH MY CHILDREN INSIDE. IF I HAVE THE CAR REPAIRED, I DON'T EVEN KNOW THAT I FEEL COMFORTABLE SELLING IT TO ANYONE ELSE- IT'S THAT DANGEROUS! PLEASE INVESTIGATE. THIS PROBLEM IS DEADLY. 2004 CADILLAC SRX 4DR

NHTSA ID 11337721 · filed Jul 6, 2020

CAR STARTED RATTLEING WHEN FIRST STARTING. SHORTLY AFTER MY CHECK ENGINE LIGHT CAME ON AND IT WAS RUNNING ROUGH ALL THE TIME THEN. BROUGHT IT TO A MECHANIC AND FOUND OUT IT'S THE TIMING CHAIN. SUPER EXPENSIVE TO REPLACE AND PER. FORUMS LOOKS LIKE TONS OF PEOPLE WITH THE 2006 SRX HAD THIS PROBLEM AS WELL. NOTHING BUT CONSTANT REPAIR BILLS WITH THIS CROSSOVER. I FEEL IT IS A SAFETY ISSUE AS IT COULD BREAK AT ANY TIME FROM BEING LOOSE. I FEEL THIS SHOULD BE RECALLED AND REPLACED.

NHTSA ID 10760110 · filed Aug 29, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

3
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. IN ADDITION, THE POWER STEERING WAS DIFFICULT TO CONTROL AND THE ANTI-LOCK BRAKES WOULD LOCK WHEN APPLYING THE BRAKES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 99,000.

NHTSA ID 10960291 · filed Mar 13, 2017

TURN SIGNAL - HIGH BEAMS COMPONENTS. HIGH BEAMS ACTIVATES AT ANYTIME WHILE DRIVING AND WHEN THE TURN SIGNALS ARE USED( LEFT OR RIGHT ). WAS PULLED OVER IN A SPEED TRAP, GIVING A WARNING FOR IMPEDING POLICE DUTIES. I PURCHASED A TURN SIGNAL REPLACEMENT, CAN'T FIND ANYONE TO INSTALL IT. *TR

NHTSA ID 10641824 · filed Oct 6, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

2
reports

From owner reports, verbatim

THE PROBLEM INVOLVES THE VEHICLE'S TRACTION CONTROL SYSTEM. THE CAR INTERMITTENTLY AFTER COMING TO A COMPLETE STOP AND TURNING INTO ONCOMING TRAFFIC WILL LOSE ALL ACCELERATION POWER FOR TWO TO THREE SECONDS. DURING THESE TWO TO THREE SECONDS, THEIR IS A HOPELESS FEELING AS YOU QUICKLY LOOK INTO YOUR REAR VIEW MIRROR AND PRAY THAT THE CAR BEHIND IS SLOWING DOWN OR SWERVING INTO THE LEFT LANE TO AVOID A COLLISION. THIS HAPPENS ON DRY AND CLEAN PAVEMENT WITHOUT ANY LEGITIMATE REASON. AFTER ROLLING SLOWLY WITHOUT POWER THE ACCELERATOR WILL SUDDENLY ENGAGE. *TR

NHTSA ID 10629191 · filed Aug 28, 2014

VEHICLE: 2007 CADILLAC SRX BUILD DATE APPROXIMATELY APRIL 2007 PROBLEM: WHEEL LUG NUTS NOT STAYING TIGHT. HISTORY: ALL 24 LUG NUTS FOUND LOOSE OR FINGER TIGHT (ABLE TO BE REMOVED BY HAND WITH SOCKET BUT WITHOUT USING WRENCH) AT 3,500 MILES. TIGHTENED BY OWNER USING OWNER'S CALIBRATED/CERTIFIED TORQUE WRENCH AND RETURNED VEHICLE TO DEALER FOR INSPECTION. DEALER FOUND ALL LUG NUTS TIGHT. DEALER RETURNED CAR TO OWNER. NUTS RE-CHECKED AND FOUND LOOSE ON 3 WHEELS. RETURNED TO DEALER TO INSPECT AND TIGHTEN. DEALER FOUND ALL LUG NUTS TIGHT BUT BROKE ONE (1) WHEEL STUD OFF TIGHTENING LOOSE STUD BEFORE REACHING SPECIFIED TORQUE. DEALER RE-CHECKED THE PREVIOUSLY VERIFIED NUTS AND FOUND 3 NUTS ON ONE WHEEL AT LESS THAN THE PROPER TORQUE. NO SIGN OF WHEEL DAMAGE FOUND. ALL NUTS AND STUDS THREADED SMOOTHLY AND DID NOT APPEAR DAMAGED. NO EVIDENCE PAINT ACTED AS A SHIM THUS PREVENTING STUDS FROM ACHIEVING NECESSARY CLAMPING FORCE. CONCLUSION: DETERMINED PROBLEM IS NOT THAT THE WHEEL NUTS WERE LOOSE, BUT THAT THEY WOULDN'T STAY TIGHT. POSSIBLE CAUSE(S): DEFECTIVE STUDS WITH IMPROPER STEEL HARDENING OR MATERIAL. HYDROGEN EMBRITTLEMENT OF THE HARDENED ELECTROPLATED STUDS. OVERTIGHTENED STUDS WHICH STRETCHED BEYOND ELASTIC LIMIT. REASON OR TIME OF POSSIBLE OVER-TIGHTENING UNKNOWN; DEALERS RECORDS DO NOT SHOW WHEELS HAVE BEEN OFF THE VEHICLE. DRIVING THE VEHICLE WITH LOOSE NUTS FROM TIME OF ASSEMBLY (NOT LIKELY IN MODERN ASSEMBLY LINE METHODS) OR LOOSENED NUTS (CAUSE UNKNOWN) WHICH SEQUENTIALLY STRETCHED EACH UNTIL FATIGUED. NO EVIDENCE THIS COULD HAVE OCCURRED WITHOUT DEFORMING HOLES IN WHEEL. REMEDY: DEALER REMOVED AND INSPECTED WHEEL AND AXLE FLANGE AND REPLACED ALL WHEEL STUDS AND NUTS. RESULT: NEW STUDS ARE PERFORMING SATISFACTORY AND HOLDING PROPER TORQUE. NOT KNOWN IF OLD PARTS WERE KEPT. *TR

NHTSA ID 10204503 · filed Sep 30, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

2
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE HEADLIGHTS WERE RETAINING WATER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A CADILLAC DEALER. THE VEHICLE WAS THEN TAKEN TO SONIC AUTOMOTIVE CADILLAC OF SOUTH CHARLOTTE (10725 PINEVILLE RD, PINEVILLE, NC 28134, PHONE NUMBER (704) 900-2252) WHERE IT WAS DIAGNOSED THAT WATER WAS GETTING INTO THE HEADLIGHTS AND NEEDED TO BE REPLACED. THE DEALER ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

NHTSA ID 11030808 · filed Oct 2, 2017

TURN SIGNAL - HIGH BEAMS COMPONENTS. HIGH BEAMS ACTIVATES AT ANYTIME WHILE DRIVING AND WHEN THE TURN SIGNALS ARE USED( LEFT OR RIGHT ). WAS PULLED OVER IN A SPEED TRAP, GIVING A WARNING FOR IMPEDING POLICE DUTIES. I PURCHASED A TURN SIGNAL REPLACEMENT, CAN'T FIND ANYONE TO INSTALL IT. *TR

NHTSA ID 10641824 · filed Oct 6, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL STARTED TO SHAKE. THE CONTACT MENTIONED THAT THERE WAS A CLICKING SOUND EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FRONT OF THE VEHICLE AND THE FUEL INJECTOR AND MASS AIR SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ID 10724278 · filed Jun 9, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE DRIVER SIDE SEAT WOULD NOT ELEVATE HIGH ENOUGH IN ORDER FOR HER TO SEE OVER THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO MODIFY THE SEAT DUE TO THE AIR BAG BEING ALIGNED WITH THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,502. CONTACT HAS TO USE PILLOW TO GET HIGHT ENOUGH TO SEE. BOTH DEALER AND MANUFACTURER WERE IN FORMED OF THIS. NEITHER SEEM TO NOT CARE AND AIR BAGS WERE NOT MENTIONED AS AN ISSUE. UPDATED 11/02/2011 *LN *TR

NHTSA ID 10428946 · filed Oct 6, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT WAS ILLUMINATED, INDICATING THAT THE TIRES WERE AT LOW PRESSURE. THE CONTACT STATED THAT THE PRESSURE LEVEL WAS AT THE CORRECT SPECIFICATIONS BUT THE WARNING LIGHT WAS STILL ILLUMINATED ERRONEOUSLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WHERE REPAIRS WERE MADE HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN TO THE DEALER FOUR TIMES BUT NONE OF THE REPAIRS REMEDIED THE ISSUE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID 10411820 · filed Jul 11, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .