2007 Cadillac Srx

ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.

The contact owns a 2007 Cadillac SRX. The contact stated while his mom was driving on a hot day, upon attempting to remove the key from the ignition, the vehicle failed to turn off. While in accessory mode, the vehicle failed to turn off. There were no warning lights illuminated. The vehicle was taken to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

NHTSA ID

11543221

Incident

Aug 28, 2023

Mileage

80,000 mi

PLEASE INVESTIGATE! APPROX. 3 DAYS AGO I WAS COMING TO A STOP SIGN IN A RESIDENTIAL AREA & APPLIED BRAKES. SPEED LIMIT IS 25, BUT I WAS GOING SLOWER, JUST TO THE CORNER PAST MY HOME. NOT ONLY DID BRAKES NOT WORK- THE CAR BEGAN TO ACCELERATE ON ITS OWN TO ABOUT 35-40 MPH- NO GAS APPLIED. TRIED PUMPING BRAKES, SHIFTING THE CAR INTO NEUTRAL, REVERSE, PARK- ALL WHILE AT AN UNEXPECTED ACCELERATED SPEED. I PLOWED INTO A RESIDENTIAL YARD WHICH HAD A SMALL HILL THINKING MAYBE I COULD STOP THE CAR THAT WAY. THAT DIDN'T WORK. I SWERVED BACK INTO THE STREET; CAR STILL REVVING AND MOVING FORWARD. AT THAT POINT I THOUGHT I WAS GOING TO CRASH INTO A HOUSE, POLE OR ANOTHER VEHICLE. I ENDED UP HALFWAY ON THE STREET AND HALFWAY ON A CURB AFTER CONTINUOUSLY TRYING THE BRAKES AND SHIFTING FROM DRIVE TO PARK (VEHICLE STILL ACCELERATING AS IF IT WAS POSSESSED!!) AND JUST BEFORE HITTING A LIGHT POLE, WITH DRIVER SIDE DOOR OPEN THINKING I'D RATHER JUMP OUT OF A MOVING VEHICLE THAN DIE FROM RAMMING INTO A POLE, HOUSE OR CAR- I THOUGHT TO TURN PHYSICALLY TURN OFF THE IGNITION WHILE THE VEHICLE WAS IN DRIVE. THIS IS THE ONLY WAS THE CAR WOULD STOP MOVING. THIS WAS A VERY DISTURBING AND DANGEROUS EXPERIENCE. I HAVE NO DOUBT THIS IS NOT A NORMAL ISSUE AND SHOULD BE RECALLED AND FIXED BY THE MANUFACTURER- WHATEVER IT IS. MY MECHANIC STILL HAS NOT DETERMINED WHAT THE ISSUE IS. WE KNOW IT ISN'T AS SIMPLE AS JUST FIXING THE BRAKES. I AND/OR OTHER PEOPLE COULD HAVE BEEN KILLED IN THE PROCESS AND EVEN WORSE, MY TWO SMALL CHILDREN COULD HAVE BEEN IN THE CAR WHICH THANKFULLY THEY WERE NOT. THIS WAS SUCH A TRAUMATIC EXPERIENCE THAT I NO LONGER FEEL SAFE DRIVING THE CAR FOR FEAR IT COULD HAPPEN AGAIN WITH MY CHILDREN INSIDE. IF I HAVE THE CAR REPAIRED, I DON'T EVEN KNOW THAT I FEEL COMFORTABLE SELLING IT TO ANYONE ELSE- IT'S THAT DANGEROUS! PLEASE INVESTIGATE. THIS PROBLEM IS DEADLY. 2004 CADILLAC SRX 4DR

NHTSA ID

11337721

Incident

Jul 2, 2020

Mileage

137,500 mi

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. SUNROOF PANEL DETACHED WHILE DRIVING *DT THE CONTACT WAS CONCERNED THE FAILURE WAS DUE TO A DESIGN FLAW. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE SUNROOF PANEL DETACHED FROM THE VEHICLE AND FLEW OFF. ED MORSE CADILLAC DELRAY BEACH 2300 S FEDERAL HWY, DELRAY BEACH, FL 33483 (561) 900-3199 WAS CONTACT BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THE REPAIR WOULD BE AN OUT OF POCKET EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. CONSUMER STATED THE ADHESIVE LOST AND FAIL.*JB

NHTSA ID

11308811

Incident

Aug 1, 2019

Mileage

105,000 mi

MY 2007 CADILLAC SRX AIRBAG IS BULGING OUT AND KEEPS GETTING WORSE.

NHTSA ID

11279388

Incident

Sep 2, 2019

3OF MY BRAKE LINE BURST AT A STOP LIGHT WHEN STOPPING IN A SHOP NOW AREN'T THE LINE MADE OF HIGH GRADE METAL THAT SHOULD LAST LIFE OF THE CAR

NHTSA ID

11270629

Incident

Oct 14, 2019

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE REAR DIFFERENTIAL LEAKED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GERMAIN CADILLAC (4200 MORSE CROSSING, COLUMBUS, OH 43219, (614) 421-2007) WHERE THE MECHANIC PLACED STRUTS ON THE VEHICLE. THE CONTACT WAS INFORMED ABOUT THE REAR DEFERENTIAL THAT MAY LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNKNOWN.

NHTSA ID

11242792

Incident

May 20, 2019

Mileage

150,000 mi

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE HUB- BEARINGS. THE BRAKE PADS AND ROTORS WERE SEVERELY DAMAGED BY A RECURRING ISSUE THAT HAD HAPPENED SEVERAL TIMES SINCE THE ORIGINAL RECALL REPAIR. THERE WAS AN INITIAL TWO YEAR WARRANTY ON THE ORIGINAL RECALL REPAIR. THE DEALER WHERE THE ORIGINAL RECALL REPAIRS WHERE PERFORMED WAS SCHEPEL CADILLAC 2929 W LINCOLN HWY, MERRILLVILLE, IN 46410 (219) 472-1403. WHEN THE PROBLEM RECURRED IT WAS SIX MONTHS AFTER THE WARRANTY EXPIRED. THE CONTACT HAD TAKEN THE VEHICLE SINCE TO AN INDEPENDENT MECHANIC. THE PROBLEM HAD RECURRED THREE TIMES WITHIN THE LAST FOUR YEARS WITH IT POSSIBLY LEADING TO A SERIOUS CRASH. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT MECHANIC WITH THE LATEST REPAIRS BEING UNCOMPLETED. THE FAILURE MILEAGE WAS 90,000.

NHTSA ID

11176451

Incident

Feb 3, 2014

Mileage

90,000 mi

WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 70MPH ALL OF A SUDDEN THE DISPLAY IN THE VEHICLE SAID ENGINE POWER REDUCED, THE VEHICLE THEN LOST ALL POWER AND STOPPED ON A FOUR LANE HIGHWAY IN THE MIDDLE OF TRAFFIC, AND WILL NO LONGER START. WE BELIEVE THE ISSUE HAS TO DO WITH THE TIMING CHAIN. IN DOING SOME RESEARCH, WE FOUND CASE #10287 AND FOUND THAT GM OFFERED AN EXTENDED WARRANTY FOR THE TIMING CHAIN, UNTIL FEB 2017. WE PURCHASED THE VEHICLE FEBRUARY OF 2018. WE CALLED GM AND SPOKE WITH REPRESENTATIVES THAT SAID THERE WAS IN FACT A RECALL FOR OUR EXACT MAKE, MODEL AND YEAR FOR THE PREMATURE WARE OF THE TIMING CHAIN, BUT IT WAS NOT WITH OUR VIN.

NHTSA ID

11112742

Incident

Jul 3, 2018

Mileage

120,000 mi

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service Information diagnostics does not lead to a resolution.