RoadVitals

2019 Cadillac Srx

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest May 27, 2022
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2019 Cadillac Srx, most frequently naming the brakes and driver assistance categories. 112 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Driver assistance150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistance
Filed May 27, 2022

The contact owns a 2019 Cadillac SRX. The contact stated that while driving at an undisclosed speed, another vehicle cut her off. The contact slammed on the brake pedal however, the vehicle inadvertently accelerated. There were no warning lights illuminated. The contact regained control of the vehicle and turned off and restarted the vehicle. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 7,000. The VIN was not available.

NHTSA ID
11466449
Incident
May 20, 2022
Mileage
7,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

01-06-01-011N

ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

99-08-51-001F

STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

17-NA-066

POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

16-NA-158

EQUIPMENT

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

23-NA-103

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

04-07-30-013E

ENGINE AND ENGINE COOLING; POWER TRAIN

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac Srx by model year
YearComplaintsRecallsInvestigationsIssue Index
2019Viewing100—
2018000—
2017000—
20161682052.4
20154424156.1
20143892156.7
20133935156.7
20124163159.6
20114467155.0
20104746156.1
2009270037.2
2008470038.0
2007521145.4
2006683151.0
20051223259.5
20042167260.7

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.