Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2008 Cadillac Sts submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
AIR BAG ALERT SAYS SERVICE AIR BAGS THIS SHOULD BE COVERED AS MANY OF THESE BAGS HAVE BEEN RECALLED. SECOND PROBLEM: WHEN TURNING OFF THE IGNITION, IT KEEPS DINGING AND SAYS PUT CAR IN PARK EVEN THOUGH IT IS IN PARK. THIS DINGING NOISE LASTS MAYBE 10 SECONDS TO A MINUTE. SOMETIMES SHIFTING OR PUTTING FOOT ON BRAKE AGAIN STOPS THE DINGING.
MY AIRBAG LIGHT IS ON AND IT REMAINS ON THE PASSENGER SIDE AND THEY WANT TO CHARGE ME OVER A $1000.00 TO FIX IT. THIS OCCURS WHILE IN MOTION AND STATIONERY. MY CAR DOES A HARD JERK WHEN STOPPING ON BRAKES IT JERKS FROM THE REAR END.
AIR BAG SENSORS GOING BAD OR CORRODED. SHOULDN'T THEY LAST THE LIFE OF THE VEHICLE?
THE INFORMATION WINDOW UNDER MY SPEEDOMETER WARNED ME TO CHECK THE DRIVER SIDE AIR BAG. IT THEN WENT OFF ABOUT 2 DAYS LATER. I WARNED ME AGAIN IN THE MIDDLE OF APRIL, BEGINNING OF MAY AND MAY 22ND. I DID NOT DRIVE MY CAR TODAY (5/23) SO I DON'T KNOW IF THE WARNING IS STILL ON. IF IT IS I WILL WRITE AGAIN.
TL*THE CONTACT OWNS A 2008 CADILLAC STS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
I HAD THIS CAR SERVICED AT GOLD COAST CADILLAC, OAKHURST, N.J. ON MARCH 25, 2013 AND THE MILEAGE WAS 42,951. SINCE MY WIFE DOES NOT DRIVE MUCH ANYMORE, WE DO NOT USE THIS CAR VERY MUCH AS YOU CAN SEE BY THE MILEAGE. ON OR ABOUT NOVEMBER 13, 2014 I GOT INTO THE CAR AND WHEN I STARTED THE ENGINE THE DISPLAY SAID "SERVICE AIR BAG". SINCE I FELT THAT THIS WAS A PROBLEM THAT SHOULD BE ADDRESSED BY GM BECAUSE OF ALL THE PROBLEMS WITH AIR BAGS, I EMAILED A LETTER TELLING GM ABOUT MY PROBLEM. I RECEIVED A FOLLOW UP CALL FROM SOME WOMEN REPRESENTING GM. I TOLD HER ABOUT THE PROBLEM AND SHE TOLD ME MY CAR WAS NOT ON THE RECALL LIST. I GUESS NEITHER WERE ALL THE GM CARS THAT HAD DEFECTIVE IGNITION SWITCHES. I TOLD HER THAT THIS CAR HAD NEVER BEEN TOUCHED BY ANOTHER CAR (ACCIDENT) AND IS IN PRISTINE CONDITION WITHOUT THE SLIGHTEST SCRATCH ON IT AND I DID NOT WANT TO GO TO THE DEALER AND HAVE HIM CHARGE ME $600.00 TO REPAIR AN AIR BAG THAT HAD A DEFECT IN IT. I DID NOT WANT TO CHANCE BEING CHARGED A LOT OF MONEY FOR SOMETHING THAT WAS NOT MY FAULT. I AM WRITING YOU TO TELL YOU ABOUT THIS PROBLEM SINCE THERE ARE MILLIONS OF AIR BAGS THAT ARE DEFECTIVE AND I THINK I HAVE A DEFECTIVE AIR BAG AND GM SHOULD INSPECT IT AND FIX IT FREE OF CHARGE. PLEASE PUT THIS IN YOUR RECORDS FOR POSSIBLE RECALLS OF AIR BAGS IN GM CARS. THANK YOU, *TR
WAS INVOLVED IN AND ACCIDENT WITH THE FRONT GRILL, RADIATOR, HOOD, AND DRIVER DOOR HAD BEEN SEVERELY DAMAGED. AIRBAGS NEVER EJECTED. *JS
TL*THE CONTACT OWNS A 2008 CADILLAC STS. WHILE THE DRIVER WAS DRIVING DOWN A HILL INTO A GARAGE, THE BRAKES FAILED. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE GARAGE WALL. THE DRIVER FRONTAL AIR BAG DID NOT DEPLOY. THE DRIVER WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER. MANUFACTURER REPORT 696083 WAS FILED. THE MANUFACTURER STATED THAT THE VEHICLE WILL BE INSPECTED; HOWEVER, THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 20,000.
PURCHASED AS A "PROGRAM CAR" 5/21/08 WITH 7017 MILES ON ODOMETER, AUTO HAS BEEN A CONSTANT SOURCE OF TROUBLE WHICH SELLING DEALER CREST CADILLAC OF VENICE, FL SEEMS UNABLE TO CORRECT. MYRIAD PROBLEMS OCCUR BUT FAIL TO REGISTER ON RECORDER WHICH PREVENTS CORRECTIVE ACTION. I DO NOT FAULT DEALER STAFF BUT BLAME OVERALL PROBLEM ON CADILLAC'S REFUSAL TO CONSIDER DEFECTIVE INTERACTIVE COMPUTER NETWORK FROM STUPIDITY OR CUPIDITY. ON THE LAST TRIP TO THE REPAIR FACILITY ELEVEN ITEMS WERE ADDRESSED WITH THREE NOT BEING ADDRESSED WITH PROBLEMS NOT LISTED IN RECORDER OR UNABLE TO BE DUPLICATED. SINCE MAR. 20, 2010 MOST OF THE PROBLEMS HAVE RECURRED AND I HAVE RECORDED 16 SPECIFIC MALFUNCTIONS TO DATE SOME OF WHICH I CONSIDER TO BE SAFETY CONCERNS. E.G SUDDEN FAILURE OF CRUISE CONTROL SYSTEM AND/OR DIFFICULTY IN DISENGAGING IT; REPEATED ATTEMPTS REQUIRED TO OPEN WINDOWS AND LOCK OR UNLOCK DOORS; MALFUNCTIONING OF WINDSHIELD WIPERS; WITH 125 LB. WIFE IN FRONT PASSENGER SEAT, "PASSENGER AIR BAG OFF" INDICATOR IS LIGHTED. IS INDICATOR FAULTY OR IS PASSENGER AIR BAG INOPERATIVE WHEN IT SHOULD BE FUNCTIONAL? I HAVE A LARGE DOSSIER DOCUMENTING NUMEROUS TRIPS TO THE DEALER TO ADDRESS OVER TWENTY ISSUES AND REPETITIONS AND HAVE NEVER HAD MORE THAN A HALF DOZEN PROBLEMS WITH ANY OF THE 40 OR 50 PREVIOUS VEHICLES I HAVE OWNED OVER THE PAST 60+ YEARS. IT APPEARS THAT SINCE THESE NUMEROUS INTERMITTENT PROBLEMS DO NOT REGISTER IN THE VEHICLE'S RECORDER, CADILLAC IS USING THAT AS AN EXCUSE TO AVOID ADDRESSING THE REAL PROBLEM, THAT IS, THE COMPUTERS THEMSELVES. I ENTREAT YOU TO FORCE CADILLAC TO REPLACE THE DEFECTIVE COMPUTERS BEFORE I JUST GIVE IT UP AS A HOPELESS SITUATION AND SELL THE AUTO. ALTHOUGH I HAVE ALWAYS BOUGHT AMERICAN AUTOS FOR OVER 60 YEARS, I SHALL NEVER AGAIN OWN A CADILLAC. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL*THE CONTACT OWNS A 2008 CADILLAC STS. WHILE DRIVING 35 MPH, THE CONTACT WAS INVOLVED IN A HEAD-ON CRASH AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT ONLY THE FRONT END WAS DAMAGED. THE VEHICLE WAS REPAIRED. THE CONTACT INFORMED THE DEALER THAT HE WANTED THE VEHICLE INSPECTED TO FIND OUT WHY THE AIR BAGS FAILED. THE MANUFACTURER WAS NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.
2008 CADILLAC STS AIR BAG INDICATOR LIGHT HAS A MALFUNCTION. *NJ THE CONSUMER STATED WHEN HIS 100LB WIFE SAT IN THE PASSENGER SEAT, THE AIR BAG LIGHT SOMETIMES STAYED ON, BUT MOST TIMES IT WAS OFF. THE DEALER HAS TRIED TO FIX THE PROBLEM 3 TIMES. THE DEALER REPLACED THE ENTIRE SEAT WHICH STILL DID NOT RESOLVE THE PROBLEM. FINALLY, THEY SAID NOTHING WAS WRONG. THE DEALER SENT THE CONSUMER A GM FLYER THAT EXPLAINED THE COMPUTER IN THE VEHICLE MADE THE DECISION AS TO WHEN THE AIR BAG LIGHT SHOULD BE ON. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .