FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2004 Cadillac Xlr
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 34 NHTSA owner-reported complaints for the 2004 Cadillac Xlr, most frequently naming the body & structure, fuel system and driver assistance categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 571 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2004 | 1 | 1 |
| Sep 2004 | 1 | 2 |
| Nov 2007 | 1 | 3 |
| Oct 2009 | 1 | 4 |
| Jul 2010 | 3 | 7 |
| May 2013 | 1 | 8 |
| Sep 2013 | 1 | 9 |
| Dec 2013 | 1 | 10 |
| Feb 2014 | 1 | 11 |
| Mar 2014 | 1 | 12 |
| May 2014 | 1 | 13 |
| Jun 2014 | 1 | 14 |
| Oct 2014 | 1 | 15 |
| Mar 2015 | 1 | 16 |
| Apr 2017 | 2 | 18 |
| May 2017 | 1 | 19 |
| Jul 2018 | 1 | 20 |
| Jan 2019 | 1 | 21 |
| Feb 2019 | 1 | 22 |
| May 2019 | 1 | 23 |
| Jun 2019 | 1 | 24 |
| Feb 2020 | 1 | 25 |
| Sep 2021 | 1 | 26 |
| Nov 2021 | 2 | 28 |
| Aug 2022 | 3 | 31 |
| Jul 2023 | 1 | 32 |
| May 2024 | 1 | 33 |
| Jan 2026 | 1 | 34 |
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure1126.2%
- Fuel system819.0%
- Driver assistance49.5%
- Brakes49.5%
- Exterior lighting49.5%
- Visibility37.1%
- Electrical37.1%
- Powertrain (other)24.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING:TURN SIGNAL
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Roof Skin Separation While Driving
On August 23rd, 2018 - the Office of Defects Investigation (ODI) received a media inquiry pertaining to a motorist experiencing separation of the roof skin from their Cadillac XLR while driving.Based on the data in-hand at that time and a subsequent (December) consumer complaint, ODI opened PE19-001 on February 1, 2019 to evaluate the scope of this condition in the 2004 - 2005 XLR population.The subject vehicle model is a two-seat roadster equipped with an electrically powered retractable roof system. The outer roof skin is a Sheet Molded Composite (SMC) which is adhered to the magnesium alloy roof frame.ODI's February 7, 2019 Information Request (IR) letter to General Motors (GM) covered the entirety of XLR production: MY 2004 - 2009. GM's March 21, 2019 IR response attributed the separations to an unexpected oxide layer on the magnesium framework. A total of eight separations were identified, six of which coincided with consumer complaints to NHTSA. Separations occurred at two per calendar year with the most recent taking place in late 2018.An additional twenty-one noise, fit/finish/ functionality claims were identified that did not lead to separations.ODI compared the separation rate in the subject vehicles to those in to two roof skin separation safety recalls involving the Corvette (06V181: 2005 - 2006 Corvette; 09V491: 2005 - 2007 Corvette) to find that the subject vehicles took over ten years of exposure to reach the failure rate that triggered the 06V181.Since PE19-001 opened, ODI has received only one additional consumer complaint which reported wind noise symptoms. The complainant has not responded to outreach efforts by ODI or GM.Based on a low failure rate, sporadic occurrence, and high detectability of the alleged defect in the subject vehicles, this investigation is closed. Further use of agency resources on this matter is not warranted. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist in the subject vehicles.The agency reserves the right to take further action if warranted by the circumstances. The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers: Separations: 11155574, 11101657, 11012176, 11012166, 10970736, 10970383, 10653304Note: ODI 11012176 & 11012166 pertain to the same incidentNot Separated: 11243947, 11194359, 11176647, 11173362, 11074433, 10985013 Note: 11176647 & 10985013 pertain to the same incident
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2004 Cadillac XLR. The contact stated that while driving approximately 70 MPH, there was an abnormal sound like a shotgun being fired overhead. The contact pulled over and observed that the retractable fiberglass roof panel had detached from the frame of the vehicle. The contact stated that the headliner, cables, and pulleys used to retract the roof were exposed. The contact was unable to recover the panel. The contact called the dealer and the manufacturer and was informed that there were no recalls on the VIN for the failure. The contact was informed that the roof panel could be replaced out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 88,000.
- NHTSA ID
- 11711077
- Incident
- Dec 15, 2025
- Mileage
- 88,000 mi
The roof panel that was only attached with adhesive has detached from the frame of the car. This has also caused the retractable convertible top to stop working. I have read about the roof of many of these cars flying off while driving down the road. It is only a matter of time before this poor defect causes serious injury and/ or significant property damage. I called cadillac customer service and they refused to offer any help. I recently spoke to a local body shop about getting it repaired and the estimate was upward of 1000 dollars
- NHTSA ID
- 11590209
- Incident
- Apr 15, 2024
The contact owns a 2004 Cadillac XLR. The contact stated while driving 65-70 MPH in the rain, the contact heard wind coming from the area where the front roof panel was connected to the windshield. The roof panel then detached and separated from the vehicle. The contact pulled into a service station to get out of the rain. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 113,420.
- NHTSA ID
- 11533527
- Incident
- Jul 20, 2023
- Mileage
- 113,420 mi
The top roof panel separated while driving on the highway, and almost struck another vehicle causing it to swerve to miss it. The vehicle then proceeded to follow me as he though I was to blame. Once I got off the highway he got out of his car an violently started screaming at me for almost causing an accident.
- NHTSA ID
- 11480261
- Incident
- Aug 18, 2022
The contact owns a 2004 Cadillac XLR. The contact stated that fuel had begun to leak from the fuel pump without warning. The contact took the vehicle to an independent mechanic who diagnosed the failure and informed him that while the motor was running, the fuel would leak from the rear driver's side wheel; the leak would stop once the engine was shut off. The mechanic later discovered NHTSA Campaign Number: 11E009000(Fuel System, Gasoline) which he linked to the failure. The dealer was notified and an appointment was made for a diagnostic. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 24,089.
- NHTSA ID
- 11479731
- Incident
- Aug 12, 2022
- Mileage
- 24,089 mi
The contact owns a 2004 Cadillac XLR. The contact stated there were strong fumes coming from the vehicle. The contact parked his vehicle in the garage and then leave it partially cracked due to the fumes. The contact changed the gas cap; however, the fumes continues. There were no warning lights illuminated. The contact called the local dealer regarding the failure; however, it was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
- NHTSA ID
- 11477797
- Incident
- Jul 15, 2022
- Mileage
- 70,000 mi
The contact owns a 2004 Cadillac XLR. The contact stated while driving 65 MPH, there was an abnormally loud whistling sound coming inside the vehicle. The contact looked up and noticed that the sunroof glass had detached from the vehicle. The contact pulled over to the side of the road and retrieved the sunroof glass. The vehicle was then towed to an auto body shop to be inspected. The contact was informed that there was a defect in the glue used to secure the sunroof to the sunroof assembly. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
- NHTSA ID
- 11441992
- Incident
- Nov 11, 2021
- Mileage
- 100,000 mi
My roof panel is separating from the roof frame of my 04 Cadillac XLR. If it come off it will cause property damage to another vehicle or death! It a GM defect that should be recall !!!! Thanks!
- NHTSA ID
- 11440408
- Incident
- Mar 23, 2021
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.