RoadVitals

2020 Cadillac XT4 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jul 6, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Cadillac XT4, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes521.7%
  • Driver assistance417.4%
  • Engine417.4%
  • Electrical28.7%
  • Suspension28.7%
  • Airbags14.3%
  • Visibility14.3%
  • Fuel system14.3%
  • Powertrain (other)14.3%
  • Steering14.3%
  • Tires & wheels14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

5
reports

From owner reports, verbatim

Brakes feel squishy again, feels like it won’t stop, vehicle leak, tpms light on

NHTSA ID 11748420 · filed Jul 6, 2026

MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH

NHTSA ID 11661746 · filed May 18, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

4
reports

From owner reports, verbatim

MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH

NHTSA ID 11661746 · filed May 18, 2025

The contact owns a 2020 Cadillac XT4. The contact stated that while driving at an undisclosed speed on the highway, the Forward Collision Avoidance feature indicated that there were pedestrians ahead on the road, but there were no pedestrians on the road. The contact stated that later, while pedestrians were present, the Forward Collision Avoidance feature failed to operate as designed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.

NHTSA ID 11651143 · filed Mar 27, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

4
reports

From owner reports, verbatim

The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. Additionally, the contact noticed that the fuel mileage of the vehicle was fluctuating. The contact stated that the vehicle made an abnormal sputtering sound and delayed starting while pressing the Push to Start button. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 56,400.

NHTSA ID 11701521 · filed Nov 25, 2025

The contact owns a 2020 Cadillac XT4. The contact stated while driving 30 MPH and depressing the brake pedal, the vehicle failed to respond as needed. Several unknown warning lights were illuminated on the instrument panel. The contact stated that after purchasing the vehicle, the vehicle started shaking abnormally while driving. The contact pulled over the right side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes. The contact was that while at the residence the vehicle was turned off and failed to restart. The vehicle was taken to Pep Boy and upon inspecting the vehicle the technician noticed oil was leaking from the brake master cylinder, the rear struts, and the shocks. The local dealer was contacted; however, the contact was informed that there were no recalls on the VIN for the failures. The contact stated that the failure persisted. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the battery needed to be replaced and that the tire pressure was low. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 83,376.

NHTSA ID 11648185 · filed Mar 13, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

2
reports

From owner reports, verbatim

Rear camera/360 camera works intermittently. Vehicle has been recalled for this exact problem and was taken to dealership for correction. Camera became inoperative again and a camera replacement was paid for out of pocket around early 2025. 6 months later, the issue has started again and camera is inoperative when reversing.

NHTSA ID 11690473 · filed Sep 30, 2025

I have a Cadillac XT4 with 33K miles. Last week my battery was dead. As a senior citizen who is a widow it is important that I not be stuck in a situation where I cannot get my car started which is why I am diligent with my maintenance. After I finally got my car to the dealership where I was charged $425 for the battery I started to investigate other owners complaints of this nature. Based on simple Google searches, It appears that the XT4 has alot of battery problems. This puts the driver in a dangerous situation. I called GM helpdesk who said that there is no recall at this time, but if there is one that I will be notified. Why wait? I know this may not seem like a huge safety problem to you like airbags etc, but the battery being dead with no prior indication puts people in a dangerous situation. I appreciate what your agency does and thank you for reading this

NHTSA ID 11637688 · filed Jan 22, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

MY ABS & STABILITY TRACK SYSTEM IS MALFUNCTIONING WHICH ALMOST CAUSED ME TO LOSE CONTROL OF MY VEHICLE. I HEARD THERE WAS A RECALL ON THE 2019 & 2020 BRAKING SYSTEM. I FOUND THAT INFO ONLINE AFTER DOING A SEARCH

NHTSA ID 11661746 · filed May 18, 2025

The contact owns a 2020 Cadillac XT4. The contact stated that while driving at an undisclosed speed, she heard an abnormal popping sound coming from an unknown location. Additionally, there was a screeching sound coming from the brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear passenger’s side shock absorber. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 25,000.

NHTSA ID 11576194 · filed Mar 8, 2024

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

On 03/16/2022 I was pulling away from my driveway on flat even pavement. As I accelerated the side curtain airbags malfunctioned and inflated.. there is no damage to the vehicle, and the report sent from onstage immediately following shows all information modules show no issues. We sent the vehicle to the dealership they have given us the run around for over a month and now say their finding doesn't merit fixing issue and I can transfer my claim from "faulty part" to warranty department "Only side curtain airbags deployed" both sides

NHTSA ID 11463304 · filed May 4, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

Rear camera/360 camera works intermittently. Vehicle has been recalled for this exact problem and was taken to dealership for correction. Camera became inoperative again and a camera replacement was paid for out of pocket around early 2025. 6 months later, the issue has started again and camera is inoperative when reversing.

NHTSA ID 11690473 · filed Sep 30, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. Additionally, the contact noticed that the fuel mileage of the vehicle was fluctuating. The contact stated that the vehicle made an abnormal sputtering sound and delayed starting while pressing the Push to Start button. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 56,400.

NHTSA ID 11701521 · filed Nov 25, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

I was in slow traffic and my check engine light came on then the parking brake engaged. My car stopped and I could not disengage the parking brake so the car could shift gears. I turned my car off for several minutes. When I turned the car back on, the check engine light and parking brake turned off and I was able to shift gears again.

NHTSA ID 11651144 · filed Mar 27, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

The wiring in the Cadillac is soy based and squirrels have ate the wires out of my engine three times. It makes the steering compromised and unsafe. The warning comes up drive with caution steering compromised. Not exact but you get the jest

NHTSA ID 11449569 · filed Jan 31, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

The contact owns a 2020 Cadillac XT4. The contact stated while driving 30 MPH and depressing the brake pedal, the vehicle failed to respond as needed. Several unknown warning lights were illuminated on the instrument panel. The contact stated that after purchasing the vehicle, the vehicle started shaking abnormally while driving. The contact pulled over the right side of the road and turned off the vehicle. The contact was able to restart the vehicle after several minutes. The contact was that while at the residence the vehicle was turned off and failed to restart. The vehicle was taken to Pep Boy and upon inspecting the vehicle the technician noticed oil was leaking from the brake master cylinder, the rear struts, and the shocks. The local dealer was contacted; however, the contact was informed that there were no recalls on the VIN for the failures. The contact stated that the failure persisted. The vehicle was towed to the dealer to be diagnosed and the contact was informed that the battery needed to be replaced and that the tire pressure was low. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 83,376.

NHTSA ID 11648185 · filed Mar 13, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .