RoadVitals

2023 Cadillac XT6 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Feb 1, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
9
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2023 Cadillac XT6, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Powertrain (other)426.7%
  • Driver assistance320.0%
  • Visibility213.3%
  • Body & structure16.7%
  • Steering16.7%
  • Suspension16.7%
  • Other / unspecified16.7%
  • Electrical16.7%
  • Fuel system16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

4
reports

From owner reports, verbatim

The contact owns a 2023 Cadillac XT6. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.

NHTSA ID 11608604 · filed Aug 14, 2024

The contact owns a 2023 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID 11542969 · filed Sep 6, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

3
reports

From owner reports, verbatim

During a drive at about 40 MPH down a straight, dry two-lane, something went wrong and it decided to encourage me to drive into the ditch, steering me directly off the road. It was consistent, and when I found a stretch with a wide shoulder to see what would happen, it took me unerringly to the right, onto the dirt. For me, it was unnerving and distracting, but I could only imagine what would have happened to an elderly driver with a loose grip on the wheel.

NHTSA ID 11503645 · filed Jan 25, 2023

My wife was backing at less than 2 and hit a truck behind her. She said no alarms sounded, the only thing she heard was noise of hitting a truck behind her. No police called or report made. When car was repaired the repair shop (Fields Collision, Jacksonville FL) they took my 2023 Cadillac to Fields Cadillac for final check out. Fields Cadillac said there were no sensors in rear bumper to alert driver. Fields Cadillac said there is only plugs in rear bumper. I contacted the dealership (DIMMITT Cadillac in Clearwater) where I purchased the vehicle and they say the car was checked out and all sensors were working but on my way home I noticed the blind side warning did not work so I took the car to Fields Cadillac for this to be fixed, so I know the car was not tested. I would like someone from GM look at the warning system and tell me it is safe.

NHTSA ID 11497201 · filed Dec 13, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

I purchased a 2023 Cadillac XT6 .the issue is when I SHIFT into reverse at night the back up camera get very dim and it is very hard to see anything thru the rear display. Cadillac say's it is working as designed. .They are correct. I tried this on other Cadillac XT6 car and same issue. There is a safety issue it is VERY dim. I tried a Buick,, and Chevy and they both worked great I could see at night in a dim Garage .All ALL they say is "it is working as designed". This answer does not fix a safety issue that is required to work in ALL cars. It is very hard to see what is behind me. The dealer has seen it and admits there is a design issue. However they can only tell Cadillac that "it is working as designed

NHTSA ID 11511198 · filed Mar 10, 2023

I have a Cadillac 2023 XT6 When I put the car in reverse in the daytime the Back up camera display works fine. If it is at night,Raining, or during any hours of the day like in a garage the display dims .It is hard to see a person behind you or any poles. When shifting into Reverse, it is bright then it goes dim. I brought it in to the dealer and they gave me a Chevy loaner and that works great and my last car worked great. The dealer checked everything, Ans I was told "it is working to spec" although they see an issue that they can't fix.

NHTSA ID 11507042 · filed Feb 13, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

My lift gate would open by itself when I put the car in park. It would also open overnight while parked in the garage. When I discovered it open, the battery had ran down. Opening while in park happened about 6 times.

NHTSA ID 11528343 · filed Jun 22, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

1
report

From owner reports, verbatim

I bought cadillac XT6 four months ago . Last week i noticed that car steering lock when turning right on highway over 25mph. I went to the empire cadillac of long island city (NY). Mechanic took test drive with me and even he noticed that there is some problem. After keeping my car 2 days they said they did not find anything. I ask them to change the steering motor but mechanic said they know better than me. I picked up my car and same problem is there. Locking steering on highway is very dangerous. Please help

NHTSA ID 11538747 · filed Aug 15, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

i WAS INFORMED DURING A DEALER OIL CHANGE THAT THE TOE LINKS ON THE REAR WHEELS NEEDED TO BE REPLACED. WHY IS THIS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY?

NHTSA ID 11657765 · filed Apr 30, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

i WAS INFORMED DURING A DEALER OIL CHANGE THAT THE TOE LINKS ON THE REAR WHEELS NEEDED TO BE REPLACED. WHY IS THIS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY?

NHTSA ID 11657765 · filed Apr 30, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

I purchased a 2023 Cadillac XT6 .the issue is when I SHIFT into reverse at night the back up camera get very dim and it is very hard to see anything thru the rear display. Cadillac say's it is working as designed. .They are correct. I tried this on other Cadillac XT6 car and same issue. There is a safety issue it is VERY dim. I tried a Buick,, and Chevy and they both worked great I could see at night in a dim Garage .All ALL they say is "it is working as designed". This answer does not fix a safety issue that is required to work in ALL cars. It is very hard to see what is behind me. The dealer has seen it and admits there is a design issue. However they can only tell Cadillac that "it is working as designed

NHTSA ID 11511198 · filed Mar 10, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

The vehicle has experienced repeated fuel system failures. The fuel pump control module (FPCM) is a known General Motors issue on similar vehicles, but this specific vehicle was not included in a recall. The vehicle now displays diagnostic trouble code P2635 – Fuel Pump Flow Performance. The engine hesitates and loses power during acceleration, especially under load or when the vehicle is warm. Prior to this code, the vehicle repeatedly reported fuel injector-related faults. Four fuel injectors have already failed and required replacement, causing significant financial loss. Based on diagnosis, the injector failures appear to be secondary damage caused by improper fuel control from the fuel pump control module. This condition creates a potential safety risk due to unexpected hesitation and reduced engine power while driving. The issue appears to be related to a systemic electronic fuel control problem rather than normal wear.

NHTSA ID 11714789 · filed Feb 1, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .