RoadVitals

2023 Cadillac XT6

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Feb 1, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 16, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2023 Cadillac XT6, most frequently naming the powertrain (other), driver assistance and visibility categories. 2 safety recalls have been issued covering this model year; and 541 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)426.7%
  • Driver assistance320.0%
  • Visibility213.3%
  • Body & structure16.7%
  • Steering16.7%
  • Suspension16.7%
  • Other / unspecified16.7%
  • Electrical16.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V172000

POWER TRAIN:AUTOMATIC TRANSMISSION

Mar 16, 2023
8,744 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
The risk: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
The remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
General Motors, LLCManufacturer number N222389310View on NHTSA.gov
22V708000

EQUIPMENT:OTHER:LABELS

Sep 22, 2022
24 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
The remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.
General Motors, LLCManufacturer number N222381690View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 13
Fuel system
Filed Feb 1, 2026

The vehicle has experienced repeated fuel system failures. The fuel pump control module (FPCM) is a known General Motors issue on similar vehicles, but this specific vehicle was not included in a recall. The vehicle now displays diagnostic trouble code P2635 – Fuel Pump Flow Performance. The engine hesitates and loses power during acceleration, especially under load or when the vehicle is warm. Prior to this code, the vehicle repeatedly reported fuel injector-related faults. Four fuel injectors have already failed and required replacement, causing significant financial loss. Based on diagnosis, the injector failures appear to be secondary damage caused by improper fuel control from the fuel pump control module. This condition creates a potential safety risk due to unexpected hesitation and reduced engine power while driving. The issue appears to be related to a systemic electronic fuel control problem rather than normal wear.

NHTSA ID
11714789
Incident
Jan 29, 2026
Other / unspecifiedSuspension
Filed Apr 30, 2025

i WAS INFORMED DURING A DEALER OIL CHANGE THAT THE TOE LINKS ON THE REAR WHEELS NEEDED TO BE REPLACED. WHY IS THIS NOT COVERED UNDER THE BUMPER TO BUMPER WARRANTY?

NHTSA ID
11657765
Incident
Apr 21, 2025
Powertrain (other)
Filed Aug 14, 2024

The contact owns a 2023 Cadillac XT6. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000.

NHTSA ID
11608604
Incident
Aug 5, 2024
Mileage
64,000 mi
Powertrain (other)
Filed Sep 6, 2023

The contact owns a 2023 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11542969
Incident
May 16, 2023
Powertrain (other)
Filed Aug 28, 2023

The contact owns a 2023 Cadillac XT6. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and Malloy Cadillac (2700 Valley Ave #2, Winchester, VA 22601) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11541229
Incident
Aug 25, 2023
Steering
Filed Aug 15, 2023

I bought cadillac XT6 four months ago . Last week i noticed that car steering lock when turning right on highway over 25mph. I went to the empire cadillac of long island city (NY). Mechanic took test drive with me and even he noticed that there is some problem. After keeping my car 2 days they said they did not find anything. I ask them to change the steering motor but mechanic said they know better than me. I picked up my car and same problem is there. Locking steering on highway is very dangerous. Please help

NHTSA ID
11538747
Incident
Aug 15, 2023
Body & structure
Filed Jun 22, 2023

My lift gate would open by itself when I put the car in park. It would also open overnight while parked in the garage. When I discovered it open, the battery had ran down. Opening while in park happened about 6 times.

NHTSA ID
11528343
Incident
Apr 28, 2023
ElectricalVisibility
Filed Mar 10, 2023

I purchased a 2023 Cadillac XT6 .the issue is when I SHIFT into reverse at night the back up camera get very dim and it is very hard to see anything thru the rear display. Cadillac say's it is working as designed. .They are correct. I tried this on other Cadillac XT6 car and same issue. There is a safety issue it is VERY dim. I tried a Buick,, and Chevy and they both worked great I could see at night in a dim Garage .All ALL they say is "it is working as designed". This answer does not fix a safety issue that is required to work in ALL cars. It is very hard to see what is behind me. The dealer has seen it and admits there is a design issue. However they can only tell Cadillac that "it is working as designed

NHTSA ID
11511198
Incident
Aug 23, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT6110K

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

PIT5099J

PI to help diagnose A/C concern

PIT5855K

This Preliminary information communicates that a vehicle may be encountered with the heated/ventilated seats inoperative. Upon further inspection it will be found that the F19DA fuse will be open. The technician is instructed to inspect the wiring harness that goes to the passenger seat back blower motor for chaffing on the seat frame. If chaffing is found the technician is instructed to repair the damaged circuits and reroute the harness.

PIT5966F

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIT6519

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

PIC6540J

This Preliminary information communicates to dealers a procedure to reset the radio.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac XT6 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025810—
2024142046.8
2023Viewing132046.1
2022143052.8
2021182153.8
2020364153.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.