RoadVitals

2024 Cadillac XT6

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
16
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jun 20, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 16 NHTSA owner-reported complaints for the 2024 Cadillac XT6, most frequently naming the powertrain (other), electrical and driver assistance categories. 2 safety recalls have been issued covering this model year; and 388 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)731.8%
  • Electrical627.3%
  • Driver assistance522.7%
  • Brakes313.6%
  • Engine14.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V459000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Jun 20, 2024
6,942 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."
The risk: Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
The remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.
General Motors, LLCManufacturer number N242447940View on NHTSA.gov
23V681000

VISIBILITY:WINDSHIELD

Oct 12, 2023
42 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
The risk: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
The remedy: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
General Motors, LLCManufacturer number N232419690View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 16
Filed Nov 8, 2026

Safety Complaint-Sudden Panoramic Sunroof Shattering While Driving Vehicle: 2024 Cadillac Xt6 On October 30, 2026, while driving my 2024 Cadillac Xt6 on a highway from Houston toward Austin, Texas, under normal driving conditions, the panoramic sunroof suddenly shattered with a very loud noise. There was no obvious external impact or object striking the sunroof that I could identify at the time of the incident. The glass shattered into a widespread spiderweb pattern. I reviewed my original dashcam footage. The footage shows the glass fragments being blown toward the rear of the vehicle immediately after the sunroof shattered. As the vehicle continued moving, additional loose glass fragments were carried toward the rear by airflow. Fortunately, the broken glass did not fall into the passenger compartment. However, the sudden failure occurred at highway speed and created a potentially serious safety hazard for the driver, occupants, and other vehicles on the road. I called 911 following the incident. A police officer subsequently contacted me to confirm the situation. However, I was not informed whether a formal police report was filed, and I do not have a police report or case number. I contacted a Cadillac dealership for assistance. The dealership informed me that GM had declined warranty coverage. However, the dealership also confirmed that a detailed inspection had not yet been performed. I have retained the original dashcam footage and photographs documenting the incident. I am concerned that this sudden panoramic sunroof failure may indicate a potential safety-related defect involving the glass, its installation, or the sunroof assembly. I am requesting that NHTSA document and review this incident to determine whether similar failures may represent a broader vehicle safety issue.

NHTSA ID
11776547
Incident
Oct 30, 2026
Driver assistance
Filed Aug 21, 2026

See attached document for complaint.

NHTSA ID
11758559
Incident
Jun 5, 2026
BrakesElectricalEngine
Filed Jun 4, 2026

The vehicle has had breaking issues since I purchased it in September 23, 2023. On April 26, 2025 the car completely shut down while driving it for no apparent reason. Took it to the certified Cadillac dealer (see picture). Said, it was fixed. May 11, 2026 started doing it again while driving, turning, backing up or at a light. Breaks keep saying need to be serviced too. Had it towed in to Cadillac dealer they can’t get it to repeat problem or get codes to find out problem. I got Cadillac involved to help. Case number 98248412. Had to pick car up today spoke again with service manager at Cadillac dealer. He said, car has major issues and it’s rearing its ugly head (car is defective). He can’t get the codes because whatever is going on with car it’s not talking to the computer. I’ve been on a major highway and the car just shuts down. I’ve asked Cadillac to repurchase the car because I am afraid of being in a major accident and killed because I never know when the car will shut down. Cadillac told, me to keep driving the car until it showed up again and they would not repurchase it. If I get rear ended on a 4 line highway by a semi truck because the car just shut down myself and family could be killed.

NHTSA ID
11742086
Incident
Apr 26, 2025
Powertrain (other)
Filed Jan 11, 2026

After driving for couple of hours Car Jump like a horse while driving and slow moving since purchased.

NHTSA ID
11710246
Incident
Jan 11, 2026
Powertrain (other)
Filed Dec 4, 2025

Transmission slipping and won’t go in reverse

NHTSA ID
11703088
Incident
Dec 4, 2025
Driver assistance
Filed Nov 19, 2025

The car stops abruptly in reverse for no apparent reason when backing up

NHTSA ID
11700299
Incident
Nov 18, 2025
Powertrain (other)
Filed Nov 6, 2025

am experiencing multiple issues with my 2024 Cadillac XT6 that affect drivability and potentially safety: 1.Intermittent Transmission Shift Jerk •The vehicle occasionally exhibits a sudden “jerk” or abrupt shift while accelerating, mostly in 2nd–3rd or 3rd–4th gear. •The issue is intermittent and cannot be consistently reproduced during dealer visits. •The dealer has performed two transmission fluid flushes within one month, but the problem continues. •No diagnostic trouble codes are stored, making it difficult for the dealer to duplicate, but the jerks are noticeable and concerning while driving. 2.Startup and Engine/Transmission Noise •Upon starting the vehicle, I hear unusual noises described as [whining •Noise is also sometimes heard during idle or even briefly after the vehicle is turned off. •These noises occur intermittently, sometimes during cold start or light driving, and may indicate an underlying transmission, engine, or accessory issue.

NHTSA ID
11697916
Incident
Jul 1, 2025
Powertrain (other)
Filed Oct 4, 2025

Transmission suddered. Took to the dealer and they said that there are parts in the transmission that need to be replaced. They recommended not driving the vehicle because there could be complete faliure of the transmission causing the car not to move. They said that parts are on backorder and did not give a timeline of when the parts would be available. They said they did not have a vehicle to drive while we wait.

NHTSA ID
11691340
Incident
Oct 23, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650N

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3

N262570770-03

ENGINE

Certain vehicles may have a condition in which the thermal break tabs induce stress into the radiator causing a coolant leak. Dealers are to cut the thermal break tabs on the radiator.

PIT6110L

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

PIC6540K

This Preliminary information communicates to dealers a procedure to reset the radio.

PIT6457C

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

PIT5698F

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Cadillac XT6 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025810—
2024Viewing162045.5
2023132045.9
2022153051.8
2021212155.7
2020404155.2

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.