Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2013 Cadillac Xts submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Message”stalbility track needs service” while driving, speedometer and rpm hands become unstable with lights for traction coming on. Then car shuts down with no acceleration. Have brought to GM service several times and they can’t find the problem.
The contact owned a 2013 Cadillac XTS. The contact stated that they parked their vehicle and approximately 5-10 minutes afterward the vehicle caught fire. The fire department arrived on the scene and extinguished the fire. A police report was filed. There were two vehicles and a bicycle nearby that caught on fire as a result of the contact's vehicle fire spreading. There were no injuries and medical attention was required. The vehicle was towed and deemed totaled. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 120,000.
The car shut off while I was driving mid speed. This has happened multiple times luckily I wasnt on the highway. But this has happened many times so glad no other cars hit me, or I didnt crash with my kids in the car. This is so scary and I need Cadillac to look into this issue.
The contact owns a 2013 Cadillac XTS. The contact stated while driving 15 mph, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated 3 months later, the vehicle stalled again. The vehicle was then taken back to the dealer where it was diagnosed with the radio module needing to be replaced. The vehicle was repaired however, the failure recurred a month later. The contact then took the vehicle back to the dealer where it was diagnosed with the battery needing to be replaced. The vehicle was repaired however, the failure recurred four months later. The contact then took the vehicle back to dealer where it was diagnosed with the radio needing to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was then taken back to the dealer for the fourth time where it was diagnosed with an unknown fuse needing to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,435.
IN THE LAST TWO YEARS THE CAR RANDOMLY HAS A COMPLETE POWER FAILURE AND LOSS OF POWER AND ELECTRICAL WHILE DRIVING. WITHOUT WARNING THE ENGINE SHUTS DOWN AND ALL LIGHTS, DASH PANEL, POWER STEERING, POWER BRAKES, ETC COMPLETELY SHUT DOWN REQUIRING THE CAR TO COAST TO A STOP AND PUT INTO PARK AT WHICH TIME THE CAR WILL RESTART. THIS HAS HAPPENED APPROXIMATELY 10 TIMES IN THE LAST TWO YEARS. THE DEALERSHIP INFORMED ME IT WAS AN ISSUE WITH THE BATTERY AND REPLACED BUT OCCURRED AGAIN A MONTH LATER AND THEY HAD NO CODES TO INDICATE WHAT WAS HAPPENING. ON TWO OCCASIONS THE CAR LOST POWER IN HEAVY TRAFFIC AND WOULDN'T START FOR 10 MINUTES AT WHICH TIME IT SUDDENLY HAD POWER WITH THE RADIO AND LIGHTS TURNING ON AGAIN. LOOKING ONLINE I'VE FOUND NUMEROUS ISSUES SIMILAR TO MINE WITH 2013 MODELS BUT NO FIXES HAVE BEEN FOUND. THIS IS EXTREMELY DANGEROUS TO HAVE HAPPEN DRIVING IN HEAVY TRAFFIC AND SUDDENLY HAVE NO POWER, ESPECIALLY WITHOUT POWER STEERING OR BRAKES REQUIRING LONGER STOPPING DISTANCES, AND TIME TO ATTEMPT TO STEER TO THE SHOULDER.
ABS, TRACTION CONTROL LIGHT COME ON WHEN DRIVING. FRONT CAMERA ERROR, SIDE DETECTION OFF COMES ON SEEMS TO REALLY BE AFFECTED BY COLD TEMPS. GLASS OVER CONTROL STATION ALSO HAS HAIRLINE CRACKS ALL THE WAY AROUND THAT OCCURRED DURING OR -DEGREE WEATHER THIS WINTER UNSURE OF DATE
CAR LOST ENGINE POWER, POWER STEERING, POWER BREAKS AND ALL ELECTRICAL FUNCTION EXCEPT FOR HAZARD LIGHTS. THIS HAS HAPPENED 7 TIMES AND I HAVE TAKEN IT FOR TWO REPAIRS. I HAVE TO CRUISE TO A STOP AND RESTART THE VEHICLE.
WHEN THE CAR IS ON IDLE EITHER IN PARK OR DRIVE, WITH THE BARAKE ON THE ENGINE VIBRATES. THIS OCCURRED WITH THE AC OFF. I HAVE 32K MILES AND I TOOK IT TO MY DEALER IN VENICE FL AND THE SERVICE REP DIDNT EVEN ALLOW IT TO GO TO THE SERVICE TECHNICIAN. HE GOT IN THE CAR WITH ME AND HE SAID IT WAS NORMAL AND RECOMENDED A FI CLEANER. I AM CONCERNED THAT THE CAR WILL HESITATE AND MY FAMILY AND I MAY HET INTO AN ACCIDENT. I DID SOME REASEARCH ON LINE AN APPARENTLY OTHERS HAVE THE SAME PROBLWM BUT GM HAS NO FIX. PLEASE HELP.
TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE COMING TO A STOP AT 20 MPH, THE VEHICLE SPUTTERED WITHOUT WARNING AND STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. A FEW TIMES, THE VEHICLE HAD TO BE TOWED TO THE DEALER AND WOULD LOCK THE CONTACT IN AND OUT OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
MY 2013 XTS WITH 23,000 MILES JUST STOPPED. IN THE MIDDLE OF THE ROAD BECAUSE SOME VENT SCREEN HAD A TEAR IN IT. THE AIR BLEW ON THE ENGINE JUST SHUT OFF IN THE MIDDLE OF A 3 LANE ROAD. EVERYONE PLEASE BE CAUTIOUS THERE WAS NO WARNING IT JUST SHUTTLE DOWN.
TL* THE CONTACT OWNS A 2013 CADILLAC XTS. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE PUSH START BUTTON FAILED TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
WHILE TRAVELING IN PARKING LOT, ANOTHER CAR PULLED OUT IN FRONT OF ME. AS I TRIED TO BRAKE TO AVOID A COLLISION, I NOTICED IT WAS TAKING AN INORDINATE AMOUNT OF BRAKE PRESSURE TO SLOW DOWN VEHICLE. LOOKED AT TACHOMETER AND RPM'S WERE OVER 4000 IN DRIVE AND NOT LOSING SPEED. APPLIED BRAKE PRESSURE WITH BOTH FEET ATTEMPTING TO SLOW VEHICLE DOWN. HAD TO SLAM VEHICLE IN NEUTRAL AND TAP ON ACCELERATOR PEDAL NUMEROUS TIMES TO RETURN ENGINE TO IDLE RPM'S. TOOK VEHICLE TO CADILLAC DEALER WHO ADVISED COMPUTER SAID NOTHING OCCURRED. THIS SAFETY DEFECT OCCURRED AGAIN IN APRIL 2014 WITH SAME RESULTS. THE DEALERSHIP INSTALLED A COMPUTER MONITOR ON VEHICLE AFTER SECOND INCIDENT, WHICH HAS SINCE BEEN REMOVED. CADILLAC HAS BEEN SENT TWO LETTERS REGARDING THIS INCIDENT AND HAS TAKEN NO ACTION EXCEPT TO ADVISE THEM IF IT HAPPENS AGAIN. I REALLY AM NOT LOOKING FORWARD TO THIS SERIOUS MALFUNCTION OCCURRING AGAIN AS IT MAY RESULT IN UNFORTUNATE RESULTS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .