Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 2 NHTSA owner-reported complaints for the 2021 Carry-On Enclosed Cargo Trailer, most frequently naming the body & structure category.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
The contact owns a 2021 Hercules Enterprises Trailer. The body type was SE 5k8. The contact stated there was a defect around the welding area of the landing legs, and cross members of the trailer. The trailer was not diagnosed or repaired. The manufacturer was notified of the failure. However, the defect has not been repaired or replaced. The failure mileage was not available.
I recently reported the tie down system used incorrect fasteners resulting in the D rings not being attached properly. This could cause a load shift and the towing vehicle could loose control. I cannot find the investigation but I wanted to download the photos. The fasteners are for self tapping into steel and they were in the 3/4" plywood floor with no holding power. It needs to either have different fasteners for wood or placed specifically in a location that will anchor them into the steel beams below the ply floor. I have a photo of the fasteners but the system will not let me upload it (not sure why, it is not too big of a file)
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.