2021 Carry-On Enclosed Cargo Trailer Problems
Owner-reported complaints filed with NHTSA, grouped by component
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What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2021 Carry-On Enclosed Cargo Trailer, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure2100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
The contact owns a 2021 Hercules Enterprises Trailer. The body type was SE 5k8. The contact stated there was a defect around the welding area of the landing legs, and cross members of the trailer. The trailer was not diagnosed or repaired. The manufacturer was notified of the failure. However, the defect has not been repaired or replaced. The failure mileage was not available.
I recently reported the tie down system used incorrect fasteners resulting in the D rings not being attached properly. This could cause a load shift and the towing vehicle could loose control. I cannot find the investigation but I wanted to download the photos. The fasteners are for self tapping into steel and they were in the 3/4" plywood floor with no holding power. It needs to either have different fasteners for wood or placed specifically in a location that will anchor them into the steel beams below the ply floor. I have a photo of the fasteners but the system will not let me upload it (not sure why, it is not too big of a file)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .