RoadVitals

2021 Carry-On Enclosed Cargo Trailer Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 26, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 18, 2021

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2021 Carry-On Enclosed Cargo Trailer. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Body & structure
Filed Apr 26, 2022

The contact owns a 2021 Hercules Enterprises Trailer. The body type was SE 5k8. The contact stated there was a defect around the welding area of the landing legs, and cross members of the trailer. The trailer was not diagnosed or repaired. The manufacturer was notified of the failure. However, the defect has not been repaired or replaced. The failure mileage was not available.

NHTSA ID
11462283
Incident
Apr 8, 2022
Body & structure
Filed Nov 18, 2021

I recently reported the tie down system used incorrect fasteners resulting in the D rings not being attached properly. This could cause a load shift and the towing vehicle could loose control. I cannot find the investigation but I wanted to download the photos. The fasteners are for self tapping into steel and they were in the 3/4" plywood floor with no holding power. It needs to either have different fasteners for wood or placed specifically in a location that will anchor them into the steel beams below the ply floor. I have a photo of the fasteners but the system will not let me upload it (not sure why, it is not too big of a file)

NHTSA ID
11440940
Incident
Sep 25, 2021

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .