Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2002 Chevrolet Astro submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WEBBING FAILED TO LOCK AND WAS ABLE TO BE PULLED FROM THE HOUSING. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325,000.
TL*THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT SEAT BELTS DO NOT WORK AT ALL. HE STATED THAT THE SEAT BELTS EXTEND AROUND HIS BODY, BUT FALL TO FASTEN. DURING SUDDEN STOPS, THE SEAT BELT WOULD EXTEND UNTIL IT RAN OUT OF SLACK, BUT FAILED TO PROVIDE ADEQUATE RESTRAINT. GENERAL MOTORS ACKNOWLEDGED THE FAILURE AND STATED THAT THE COST FOR THE REPAIR WOULD BE $200. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,300. UPDATED 01/07/08. *LJ UPDATED 12/12/07
HIGH SPEED CAR ACCIDENT ON 1/3/07 DRIVER SEAT BELT DID NOT WORK CORRECTLY, BELT DID NOT LOCK UPON HARD BRAKING OR UPON CAR CRASH I HIT MY CHEST ON STEERING WHEEL AND MY KNEES ON DASHBOARD, MY AIRBAG DID NOT DEPLOY EITHER. *JB
THE BRAKES MADE A SQUEALING NOISE, AND WAS REPLACED. AFTER THEY WERE REPLACED, THE BRAKES LOCKED UP WHICH RESULTED IN AN ACCIDENT. *JB WHEN THE BRAKES LOCKED, THE VEHICLE RAN INTO A SNOWBANK. ON THE SECOND OCCASION, THE BRAKES LOCKED AND SLID INTO THE PERSON IN FRONT. THE VEHICLE WAS REAR ENDED AND THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS WERE INOPERATIVE. THE CONSUMER REQUESTED MONEY BACK. *SCC
I HAVE RECENTLY PURCHASED A NEW CUSTOM VAN FROM THIS DEALERSHIP. MY REAR SEATBELTS ARE NOT INSTALLED PROPERLY, THEREFORE, I CAN NOT PROVIDE SAFE TRANSPORTATION FOR MY GRANDCHILDREN. THE DEALER AND THE GM REPRESENTATIVE HAVE BEEN EXTREMELY NON-COOPERATIVE AS WELL AS GM CONTRACTOR WHO CUSTOMIZED THE VAN. I AM TURNING TO YOU FOR ANY ASSISTANCE. I PRAY THAT YOU CAN HELP MY WIFE AND I WITH A RESOLUTION TO THIS PROBLEM. I FEEL WE ARE BEING TAKEN ADVANTAGE OF BECAUSE OF OUR AGE AND WE CAN NOT FIGHT BACK (ATTORNEY) BECAUSE OF OUR LIMITED INCOME. THANK YOU. DT
THE CONSUMER STATES THAT WHEN THE SEAT BELTS ARE PULLED ALL THE WAY OUT, THEY WILL NOT LOCK. THE SEAT BELTS WILL NOT RESTRAINT CHILD CAR SEATS. *AK *SCC
BUCKLES OF REAR SEATS ON THE VEHICLE ARE ABOUT 6-7 INCHES FROM THE SEAT, WHEN CHILD IS SEATING, BUCKLE IS UP TO CHEST OR AROUND STOMACH AREA. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING WITH THE VEHICLE.*AK
CONSUMER STATES THAT THE BACK BENCH SEAT BELTS ARE TOO LONG, WHEN THE SEAT BELTS ARE PUT ON, THEY LAY OFF OF THE CHILDRENS RIB CAGES NEAR THEIR SIDES, THE SEAT BELTS DO NOT FIT CHILDREN OR ADULTS CORRECTLY, THEY WERE REPLACED WITH SHORTER BELTS, BUT THEY ARE STILL TOO LONG, DEALER STATED THAT THEY WOULD MOVE THE BOLTS BACK TO MAKE THEM SHORTER, HOWEVER LATER STATED THEY COULD NOT DUE TO LIABILITY REASONS. *SLC
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .