2004 Chevrolet Astro Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Chevrolet Astro, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes741.2%
- Electrical211.8%
- Driver assistance211.8%
- Interior & seats15.9%
- Suspension15.9%
- Airbags15.9%
- Visibility15.9%
- Engine15.9%
- Fuel system15.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
ANTILOCK BRAKING SYSTEM WARNING LIGHTS AND BRAKE LIGHT CAME ON WHEN I WAS ENTERING THE FREEWAY. THE LIGHTS CONTINUE TO COME ON WHENEVER I AM DRIVING. I HAD IT CHECKED AT CORNING CHEVROLET AND WAS TOLD THE PART ALONE WAS $900 PLUS LABOR TO REPLACE IT. THE BRAKES WORK, BUT NOT THE ANTILOCK SYSTEM INSTALLED BY THE MANUFACTURER.
WE LIVE IN THE COUNTRY WITH GRAVEL ROADS. ALL OF OUR CHEVROLET VEHICLES HAVE HAD BRAKE LINES ROT OUT. OUR FORD AND DODGE VEHICLES HAVE NOT. THE CHEVROLET ASTRO VANS WE HAVE EXHIBIT A PROPENSITY FOR THE BRAKE LINE ROTTING OUT OVER THE GAS TANK AS WELL AS THE BRAKE LINES OVER THE FRONT FRAME MEMBERS. THE BRAKE LINES ON 20 YEAR OLD FORD VEHICLES LOOK AS GOOD AS NEW UNDER THE SAME CONDITIONS. MY 1994 CHEVROLET K-3500 PICKUP HAS BLOWN BRAKES LINES DUE TO ROT ALONG WITH THE BACK PART OF THE FRAME THAT RUSTED OUT. I JUST READ WHERE YOU HAVE ADVISED WASHING THE UNDERSIDE OF CHEVROLET VEHICLES SEVERAL TIMES A YEAR. WELL THE LINES ROTTING OUT ON TOP OF THE GAS TANK AND THE FRONT FRAME RAILS WILL NOT GET WASHED. WHOEVER MADE THE "WASH IT" DECISION EVIDENTLY DOES NOT DRIVE OLDER CHEVROLETS. IF THERE WAS NO PROBLEM THEN WHY DID CHEVROLET EVIDENTLY CHANGE THEIR LINES? OR MAYBE THEY DID NOT AND THE NEWER ONES JUST HAVE NOT STARTED ROTTING OUT YET. WHY DO FORD BRAKE LINES, EXHAUST SYSTEMS, FRAMES, AND BODIES NOT RUST LIKE GM. SOMEONE IS HIDING SOMETHING. THE CHEVROLET BRAKE LINE ARE DEFINITELY A SAFETY HAZARD DUE TO RUSTING THRU. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER THREE ATTEMPTS. THE CONTACT SHIFTED INTO DRIVE AND THEN THE VEHICLE LOST ALL POWER. THE CONTACT PUMPED THE ACCELERATOR PEDAL, WAITED TEN MINUTES AND THE VEHICLE RESUMED ITS NORMAL OPERATION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER ASSURED THE CONTACT THAT AFTER PAYING FOR THE REPAIR, THE FAILURE WOULD BE RESOLVED. THE FUEL PUMP, STARTER, MOTOR MOUNTS, AND GENERATOR WERE ALL REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 133,000. THE CURRENT MILEAGE WAS 134,249.
WHEN MY WIFE RETURNED TO OUR 2004 CHEVROLET ASTRO VAN, THE VEHICLE SEEMED TO HAVE A DEAD BATTERY. THE CAR WOULD NOT TURN OVER OR FIRE THE IGNITION. AFTER HAVING THE BATTERY AND STARTER CHECKED, WE WERE TOLD THE BATTERY WAS DRAINED AND THEY WERE ABLE TO CHARGE THE BATTERY. THE STARTER CHECKED GOOD. THE CAR SEEMED TO HAVE A "DEAD SHORT" WHEN TRYING TO START AND/OR BOOST. AFTER REPLACING ALL COMPONENTS, THE VAN STARTED, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKES, THERE WAS NO BRAKE PRESSURE ON THE PEDAL. IT APPEARED THAT WE WERE LOSING BRAKE FLUID UNDER THE VEHICLE FROM A RUPTURED LINE. WE TOWED THE CAR HOME TO INSPECT AND REPLACE THE BRAKE LINE. UPON INSPECTION, WE FOUND ELECTRICAL ARCING WHERE THE BRAKE LINE HAD GROUNDED ON THE VEHICLE FRAME CAUSING A HOLE TO RUPTURE IN THE BRAKE LINE JUST REAR OF THE ELECTRICAL UNIT. WHAT WE DETERMINED CAUSED THE PROBLEM WAS A HOT WIRE THAT RAN BETWEEN THE BATTERY AND STARTER WAS RUBBING ON THE SUSPENSION LINKS ON THE PASSENGER SIDE OF THE VEHICLE. IT RUBBED THROUGH THE ELECTRICAL SHEATH AND CAUSED CONTACT BETWEEN THE FRAME AND THE ELECTRICAL CHARGING SYSTEM IF THE VEHICLE. AFTER CONTACTING GM/CHEVROLET SUPPORT, THEY WERE "SORRY" ABOUT THE ISSUE AND FELT THE ISSUE WAS DUE TO A WIRE CLAMP THAT "MUST BE MISSING." WE HAVE TEMPORARILY REPAIRED THE ISSUE, HOWEVER, THERE WERE NO FACTORY WIRE CLAMPS THAT WERE MISSING. THIS IS A DESIGN FLAW FROM CHEVROLET ON THIS VEHICLE THAT HAS BEEN DOCUMENTED ON THE INTERNET IN VARIOUS PLACES. HAD MY WIFE BEEN DRIVING 55MPH, SHE WOULD HAVE HAD NO BRAKES DUE TO THE ISSUE. CHEVROLET SIMPLY SAID THE VEHICLE WAS A 2004 AND THEY WOULD NOT TAKE ACTION ON A VEHICLE "THAT OLD". SEVERAL OF THE VEHICLES ELECTRICAL SYSTEMS HAVE BEEN DISRUPTED THAT ARE ASSOCIATED WITH THE BRAKING SYSTEM SUCH AS DOOR LOCKS, DAYTIME RUNNING LIGHTS, ETC... WE WANT THE PUBLIC WARNED ABOUT THIS ISSUE SO NO LIVES ARE LOST. WE HAVE TEMPORARILY REPAIRED THE ISSUE, HOWEVER, THE ORIGINAL CABLE AND TIES ARE STILL IN PLACE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
ONCE OR TWICE PER YEAR WHEN USING CRUISE CONTROL, WHEN I TOUCH BRAKE TO DEACTIVATE CRUISE, IT DOESN'T DISENGAGE. I THEN HAVE TO STAND ON BRAKE WITH ALL MY EFFORT TO STOP VAN AND PULL OVER TO PUT IN PARK. ENGINE CONTINUES RACING TIL I TURN KEY OFF. THEN EVERYTHING OK TIL NEXT TIME MAYBE MONTHS LATER. SWITCK ON BRAKE PETAL IS OK. ONCE IN THE WINTER, CRUISE CONTROL PUSHED ME INTO AN INTERSECTION. LUCKILY OTHER TRAFFIC REALIZED I COULDN'T STOP. NO CODES SHOW UP TO IDENTIFY CAUSE. BEEN DOING THIS 4 OR 5 YEARS INTERMITTENTLY. EVEN THO THIS VAN IS 16 YEARS OLD, IT ONLY 6HAS 90000 MILES ON IT. I TRY NOT TO DRIVE IT MUCH BECAUSE OF THIS PROBLEM. MY BEST GUESS IT'S MECHANICAL OR COMPUTER PROBLEM BUT SINCE IT HAPPENS SO SELDOM HARD TO DIAGNOSE.I HAVE ANOTHER ASTRO 5 YR OLDER WITH 230000 ON IT AND CRUISE WORKS LIKE IT SHOULD. I HAVE NO MORE INFORMATION.
DT: WITHOUT WARNING THE CRUISE CONTROL WILL SHUT OFF WHEN THE CONSUMER HITS A BUMP. THE CONSUMER DOESN'T KNOW WHEN IT'S GOING TO HAPPEN. THE DEALER WAS UNWILLING TO TROUBLESHOOT, BECAUSE THE MANUFACTURER WILL NOT REIMBURSE THEM FOR THE COST. THE MANUFACTURER WILL NOT PAY TO HAVE TEST RUN ON CAR. THE CONSUMER DOES NOT FEEL IT'S HIS PLACE TO PAY. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
DT*: THE CONTACT STATED THE REAR DUTCH DOOR ON THE VEHICLE BECAME STUCK ON 2 DIFFERENT OCCASIONS, AND WAS NOT ABLE TO BE OPENED FROM THE INSIDE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHO DETERMINED THAT THE LATCH ROD RETAINER CLIP FOR THE DOOR HAD DETACHED, AND THE ROD HAD DISCONNECTED. THE CLIP WAS REPLACED AND THE ROD WAS REATTACHED.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
AS I WAS DRIVING OVER SOME RAILROAD TRACKS BOTH OF MY FRONT TORSION BARS FAILED AND BROKE. HAD I BEEN TRAVELING ON THE INTERSTATE, IT COULD HAVE BEEN FATAL. FROM MY ONLINE RESEARCH, THIS SAME FAILURE HAS HAPPEND TO THOUSANDS OF OWNERS AND NO RECALL WAS DONE. GM EVEN REDESIGNED THE TORSION BARS BECAUSE OF THE KNOWN DESIGN FLAWS AND IT WILL COST WELL OVER $1,000 TO REPAIR. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
MY WIFE WAS DRIVING A 2004 CHEVY ASTRO VAN APPROX. 35-40 MPH ON A TWO-WAY STREET. ANOTHER DRIVER FROM THE OPPOSITE DIRECTION CUT ACROSS INTO HER LANE AND HAD A HEAD-ON COLLISION. SHE SUFFERED A BROKEN WRIST & BRUISED RIBS. SHE HAD THREE OF OUR CHILDREN IN THEIR SEATS. THEY WERE SHAKEN AND HAD SEATBELT BRUISES. THE VAN WAS NOT DRIVABLE AND WAS TOWED AWAY. THE POLICE & THE TOW DRIVER REPORTED THAT THE AIRBAGS DID NOT DEPLOY. WE HAVE SOME EXPECTATION THAT THE AIRBAGS WOULD HAVE SECONDARY ROLE TO MINIMIZE INJURIES. MY COMPLIANT THAT THE HARD COLLISION WAS SUFFICIENT TO DEPLOY SAFETY EQUIPMENT BUT DID NOT WORK AS DESIGNED. WAS THERE A RECALL FOR AIRBAG FAILURES FOR THIS MODEL OF VEHICLE? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
REAR DRIVER SIDE WINDOW EXPLODED AND THE GLASS COMPLETELY SHATTERED, WITHOUT BEING STRUCK WITH AN OBJECT. VEHICLE WAS PARKED AND TURNED OFF WHEN THIS OCCURRED. DEALERSHIP WAS CONTACTED. NO INJURIES WERE SUSTAINED BECAUSE THE SEAT WAS NOT OCCUPIED AT THE TIME OF THE INCIDENT.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER THREE ATTEMPTS. THE CONTACT SHIFTED INTO DRIVE AND THEN THE VEHICLE LOST ALL POWER. THE CONTACT PUMPED THE ACCELERATOR PEDAL, WAITED TEN MINUTES AND THE VEHICLE RESUMED ITS NORMAL OPERATION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER ASSURED THE CONTACT THAT AFTER PAYING FOR THE REPAIR, THE FAILURE WOULD BE RESOLVED. THE FUEL PUMP, STARTER, MOTOR MOUNTS, AND GENERATOR WERE ALL REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 133,000. THE CURRENT MILEAGE WAS 134,249.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER THREE ATTEMPTS. THE CONTACT SHIFTED INTO DRIVE AND THEN THE VEHICLE LOST ALL POWER. THE CONTACT PUMPED THE ACCELERATOR PEDAL, WAITED TEN MINUTES AND THE VEHICLE RESUMED ITS NORMAL OPERATION. THE FAILURE OCCURRED ON A REGULAR BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE DEALER ASSURED THE CONTACT THAT AFTER PAYING FOR THE REPAIR, THE FAILURE WOULD BE RESOLVED. THE FUEL PUMP, STARTER, MOTOR MOUNTS, AND GENERATOR WERE ALL REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 133,000. THE CURRENT MILEAGE WAS 134,249.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .