2013 Chevrolet Avalanche 1500 Owner Complaints

THE DASHBOARD IS CRACKED WHICH IS EXPOSING THE AIRBAG

NHTSA ID

11408598

Incident

Apr 1, 2016

MY DEALER WORKED ON MY AC COMPONENTS IN 2015 (NOT SURE OF THE EXACT DATE) TO REPLACE THE AC CONTROLLER COMPONENTS, SHORTLY AFTER THE REPAIR MY DASH CRACKED WHILE SITTING IN MY DRIVEWAY ABOUT TO CRANK THE VEHICLE. ON THE DRIVER SIDE OVER THE LAST 3 YEARS IT HAS CONTINUED TO INCREASE IN SIZE AND NOW IS CRACKED COMPLETELY CAUSING THE DASH TO BE TWO SEPARATE PIECES. SAFETY ISSUES AND CONCERNS ARE IF A CRASH OCCURS WILL THE OCCUPANTS OF THE VEHICLE BE SAFE OF SHARP FLYING DEBRIS WITHIN THE CAB. MY CONCERN IS NOT ONLY FOR MYSELF BUT MY PASSENGERS. I HAVE INQUIRED SEVERAL TIMES ABOUT REPLACING THE PART BUT IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY AT THE TIME IT INITIALLY CRACKED. MILEAGE OF INITIAL CRACK WAS APPROX 75,000.

NHTSA ID

11173023

Incident

Jun 17, 2015

Mileage

75,000 mi

DASH BOARD CRACKED IN SEVERAL PLACES

NHTSA ID

11109906

Incident

Mar 3, 2018

Mileage

51,254 mi

THE ADHESIVE SECURING THE 4 PIECES OF DOOR TRIM IS BREAKING DOWN AND THE TRIM PIECES WILL EVENTUALLY FALL OFF ON THEIR OWN, A POTENTIAL HAZARD TO OTHER MOTORISTS DEPENDING ON WHEN AND WHERE IT HAPPENS. THESE ARE SUPPOSED TO BE A NO MAINTENANCE ITEM. REPORTED TO CHEVROLET, CASE # 8-4199057982, AND THEY DO NOT SEEM TO BE CONCERNED THAT THIS "LIFE OF THE VEHICLE" INSTALLATION IS DEFECTIVE AS THE 3 YEAR BUMPER-TO-BUMPER WARRANTY IS EXPIRED. AS A PRINCIPLE ENGINEER IN BOEING'S RESEARCH AND TECHNOLOGY DIVISION (WE TEST STUFF TO MAKE SURE IT'S SAFE), MY INFORMED OPINION IS THE DEFECT IS CAUSED BY POOR SURFACE PREPARATION PRIOR TO BONDING, ADHESIVE MATERIAL USED PAST IT'S WORKING LIFE, ADHESIVE MATERIAL PAST ITS SHELF LIFE, OR USE OF AN ADHESIVE MATERIAL WHICH IS NOT DESIGNED FOR THE INTENDED ENVIRONMENT. AS THIS SAME TRIM IS INSTALLED ON NUMEROUS CHEVY, GMC AND CADILLAC TRUCKS AND SUV MODELS ANY CAUSE OTHER THAN THE FIRST TWO I LISTED WOULD INDICATE A PROBLEM WITH NUMEROUS VEHICLES.

NHTSA ID

11101732

Incident

Jun 1, 2018

Mileage

11,000 mi

AT +/-83000 MILES THE DASH DEVELOPED A CRACK LEADING INTO THE PASSENGER AIR BAG HOUSING. IT ALSO IS BROKEN AND, WHEN DRIVING, LOOSELY VIBRATING BETWEEN THE INSTRUMENT PANEL AND THE PASSENGER AIR BAG HOUSING. GIVEN THE DANGERS ASSOCIATED WITH AIR BAGS, THIS IS A CLEAR AND PRESENT DANGER TO ANYONE IN THE VEHICLE.

NHTSA ID

11100738

Incident

Feb 15, 2018

Mileage

83,000 mi

DASHBOARD CRACKING NEAR AIRBAG. SEEMS TO BE GETTING WORSE THE MORE I DRIVE.

NHTSA ID

11082364

Incident

Feb 19, 2018

Mileage

105,000 mi

SERIOUS LARGE CRACKS APPEARING IN PLASTIC DASHBOARD, AROUND AIRBAG AND INSTRUMENT CLUSTER ABOVE STEERING COLUMN.

NHTSA ID

11067282

Incident

Feb 1, 2018

Mileage

39,107 mi

THIRD BRAKE LIGHT NOT SEALED ALLOWING THE LIGHT TO GET IN MOISTURE AND RESULT IN FAILURE OF LIGHT TO FUNCTION AS REQUIRED BY LAW. MANUFACTURING DEFECT ALLOWS THIS LIGHT TO FAIL AT ANY TIME WHICH COULD RESULT IN VEHICLE BEING HIT FROM BEHIND.

NHTSA ID

11064162

Incident

Jan 22, 2018

Mileage

60,250 mi

. WANT MY AIRBAGS TO WORK IF I NEED THEM. RECOVERED A LETTER IN MAIL TODAY 10/31/2017

NHTSA ID

11041661

Incident

Oct 31, 2017

Mileage

14,000 mi

CRACKED DASHBOARD. ABOVE INSTRUMENT CLUSTER AND ON RIGHT SIDE BY AIRBAG. VEHICLE IS NOT DRIVEN HARD OR IN 4X4 MODE. ONLY ABOUT 7500 MILES A YEAR. TREATED VERY WELL.

NHTSA ID

11022572

Incident

Feb 15, 2017

Mileage

26,000 mi

TOP REAR BREAK LED LIGHT . LET'S WATER AND MOISTER IN SIDE . DEALERSHIP HAS REPLACED 2 ALL READY AND 3RD ONE IS LETTING WATER IN THE LIGHT HOUSING ALL READY

NHTSA ID

11010275

Incident

Jan 2, 2013

I HAVE 2 CRACKS IN THE DASHBOARD OF MY 2013 AVALANCHE THAT SEEMINGLY APPEARED OVERNIGHT. MUCH LIKE THE OTHER COMPLAINTS I'VE SEEN ON THIS SITE, ONE CRACK IS AT THE TOP CORNER OF THE PASSENGER AIR BAG AND THE OTHER IS ON THE DRIVER SIDE. I'VE BEEN IN CONTACT WITH GM AND THEY'VE OFFERED TO SPLIT THE REPAIR WITH ME BUT MY RESEARCH INDICATES THIS MIGHT BE A MORE WIDE SPREAD ISSUE. OPENING THIS ISSUE TO HOPEFULLY BRING MORE AWARENESS TO THE SITUATION. VEHICLE HAS BEEN EITHER KEPT IN A GARAGE OR HAD A THICK WINDOW VISOR IN THE FRONT WINDOW SINCE I BOUGHT IT NEW.

NHTSA ID

10999995

Incident

Apr 3, 2017

Mileage

72,500 mi

THE DASH CRACKED OVERNIGHT. THERE ARE NOW TWO BIG CRACKS IN THE DASH OF THE VEHICLE, ONE ON PASSENGER SIDE JUST ABOVE THE AIRBAG AND ANOTHER ON THE DRIVER SIDE, JUST TO LEFT OF CENTER ABOVE THE MAIN GAUGE CLUSTER. I HAVE READ ONLINE THAT THIS IS A KNOWN ISSUE BY GENERAL MOTORS FOR THE 2013 AVALANCHE, AS WELL AS OTHER MODELS FROM THAT YEAR AND THE FEW YEARS PREVIOUS. THIS VEHICLE IS KEPT IN THE GARAGE, HAS NEVER BEEN OFF ROAD OR BEEN WRECKED IN ANY WAY. THE DASH ITSELF IS ONLY WIPED DOWN WITH A DAMP CLOTH WHEN TRUCK IS WASHED, AND NEVER HAS CHEMICALS USED ON IT. WHEN THE TRUCK IS NOT IN THE GARAGE, A SUN VISOR SHIELD IS PLACED IN THE FRONT WINDOW AT ALL TIMES. THIS IS A BIG SAFETY ISSUE, DUE TO THE FACT THAT IS COMPROMISES THE INTEGRITY OF THE AIR BAG AND ALSO CAN ALLOW FOR FLYING DEBRIS IN THE CASE OF AN ACCIDENT.

NHTSA ID

10992970

Incident

May 24, 2017

Mileage

56,000 mi

DASH CRACKS IN SEVERAL PLACES. CRACK FIRST APPEARED AT 70,000 IN AUGUST 2016. SHOWN TO DEALER WHO CONTACTED GM AND INFORMED US THAT IT WAS NOT A COVERED REPAIR.

NHTSA ID

10969455

Incident

Aug 12, 2016

Mileage

70,000 mi

THE "SERVICE TRAILER BRAKE SYSTEM" WARNING IS ILLUMINATED IN MY DRIVER'S INFORMATION CENTER. A RECALL WAS ISSUED BY GM - 14515 - BUT THEY CLAIM MY VEHICLE IS NOT PART OF THE RECALL.

NHTSA ID

10916478

Incident

Oct 15, 2016

Mileage

52,000 mi

I WENT OUT ONE DAY AND THE DASHBOARD OF 2013 AVALANCHE HAS TWO CRACKS. ONE ABOVE THE DRIVER'S SIDE INSTRUMENT PANEL AND THE OTHER AROUND THE PASSENGER SIDE AIRBAG.

NHTSA ID

10910281

Incident

Jul 6, 2016

Mileage

30,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED LEADING UP TO THE AIR BAG. THE VEHICLE WAS DIAGNOSED THROUGH EMAIL PHOTOS AND IT WAS DETERMINED THAT THE DASH PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD ASSIST WITH A DISCOUNT TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 46,000.

NHTSA ID

10909335

Incident

Sep 23, 2016

Mileage

46,000 mi

THE DASHBOARD AT THE AIRBAG IS CRACKED. THIS WAS NOTICED UPON ENTERING THE CAR JULY 27, 2016. THIS WAS NOT THERE PRIOR AS THE DASH NOTICEABLY RATTLES AT THE SIGHT OF THE CRACK. THE SERVICE MANAGER AT CHEVROLET STATED THIS IS A KNOWN ISSUE WITH THE SUN CAUSING THE PLASTIC DASHBOARD TO DISINTEGRATE.

NHTSA ID

10896107

Incident

Jul 27, 2016

Mileage

46,000 mi

MY VEHICLE SPEED APPEARS TO BE FLUCTUATING, ENGINE BRAKING ALSO OCCURS WHEN THE SERVICE STABILITRAK LIGHTS COME ONE. I WAS DRIVING AND IT FELT LIKE IT STALLED OR THE CLUTCH KICKED IN THEN REENGAGED. ONLINE FORUMS DEPICT HUNDREDS OF OWNERS WITH THE SAME INCIDENTS. THE ISSUE AFFECTS MANY COMPONENTS OF THE VEHICLE. SOME BELIEVE THAT THE ONSTAR SYSTEM OR THE ABS MODULE IS DEFECTIVE. THIS IS A SERIOUS PROBLEM THAT MUST BE INVESTIGATED. WHEN I TOOK IT IN LAST TIME, THE DEALER CLAIMED IT WAS A FAULTY ABS SENSOR. THIS DID NOT SOLVE THE ISSUE AS THIS CONTINUES TO HAPPEN OFF AND ON AND I FELL THIS PUTS US AT RISK. THESE ISSUES HAPPEN WHILE PARKED, DRIVING, AND TURNING, BE IT ROADWAYS, DRIVEWAYS, PARKING LOTS, ETC.

NHTSA ID

10895557

Incident

Aug 12, 2016

Mileage

30,000 mi

TL* THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE 1500. THE CONTACT STATED THE DASHBOARD WAS FRACTURED ON THE DRIVER AND PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE. ...UPDATED 09/14/16 *BF UPDATED 09/21/16.*JB

NHTSA ID

10882955

Incident

Jun 10, 2013

Mileage

1,000 mi

THE DASHBOARD HAS CRACKED IN TWO DIFFERENT PLACES NEAR THE AIRBAGS. I SEE ONLINE THIS IS VERY COMMON AND CHEVROLET DOESN'T SEEM TO BE VERY RECEPTIVE TO FIXING THIS SAFETY CONCERN. I BELIEVE THE CRACKS JUST HAPPENED OVERNIGHT SINCE I NOTICED THEM FIRST THING IN THE MORNING ON MY WAY TO WORK.

NHTSA ID

10862107

Incident

Apr 28, 2016

Mileage

54,000 mi

THE WINDOW TRIM ON THE REAR WINDOW HAS A KNOWN DEFECT. THE PLASTIC FRAME OF THE WINDOW CRACKS AND SEPARATES ALLOWING WATER TO ENTER THE CAB. GM IS AWARE OF THE DEFECT BUT IS UNWILLING TO REPLACE WHAT IS CLEARLY A DESIGN FLAW.

NHTSA ID

10853263

Incident

Mar 20, 2016

Mileage

30,000 mi

I OWN A 2013 CHEVY AVALANCHE. I HAVE REPLACED ALL 4 CHROME DOOR HANDLES DUE TO THEM PULLING AWAY FROM THE DOOR WHERE THEY ATTACH AT THE REAR PORTION.. THIS IS A KNOWN AND WELL DOCUMENTED PROBLEM WITH THE BODY STYLE. TODAY I HAD TO PAY TO REPLACE THE DRIVERS DOOR HANDLE FOR THE 2ND TIME SINCE I HAVE OWNED THE VEHICLE. I HAVE NOW REPLACED 3 UNDER WARRANTY AND HAD TO PAY FOR THE OTHER TWO. I AM SURE THAT THIS WILL CONTINUE TO HAPPEN OVER THE LIFE OF THE VEHICLE AND I DON'T FEEL I SHOULD HAVE TO PAY EVERY TIME AN OBVIOUS MANUFACTURERS DEFECT OCCURS.

NHTSA ID

10837863

Incident

Feb 10, 2016

Mileage

80,000 mi

A VEHICLE RAN A STOP SIGN AND I T-BONED THE OTHER VEHICLE AT APPROXIMATELY 30MPH. MY AIR BAG DID NOT DEPLOY WHICH IT IS MY UNDERSTANDING THAT IT SHOULD HAVE DEPLOYED.

NHTSA ID

10759363

Incident

Aug 19, 2015

Mileage

68,000 mi

LEAKING ROOF GLASS WINDOW SEAL. HAD REPAIRED 2 TIMES STILL LEAKING, DEALER SAID IT CAN'T BE FIXED AND THAT THERE IS A CATCH TRIM TO SEND WATER TO BOTTOM OF DOOR. CONCERNED ABOUT RUST AROUND GLASS FRAME AND WATER DAMAGE.

NHTSA ID

10723062

Incident

Feb 6, 2015

Mileage

10,000 mi