FUEL SYSTEM, GASOLINE
2003 Chevrolet Avalanche 2500
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 9 NHTSA owner-reported complaints for the 2003 Chevrolet Avalanche 2500, most frequently naming the brakes, body & structure and electrical categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 336 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Feb 2007 | 1 | 1 |
| Jan 2008 | 1 | 2 |
| Dec 2009 | 1 | 3 |
| Feb 2010 | 1 | 4 |
| May 2014 | 1 | 5 |
| Dec 2014 | 1 | 6 |
| Apr 2015 | 1 | 7 |
| Apr 2016 | 1 | 8 |
| Aug 2024 | 1 | 9 |
What owners report
Complaints grouped by the component NHTSA recorded
- Brakes660.0%
- Body & structure220.0%
- Electrical110.0%
- Visibility110.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSafety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin.The subject vehicles represent the first five MY's of GM's GMT800 platform production, of which approximately 2,038,504 vehicles were sold in salt states (the subject vehicles).The GMT800 platform includes the following vehicles:1999-2007 Chevrolet Silverado and GMC Sierra 1500, 2500 and 3500 series pick-up trucks; 2000-2006 Chevrolet Suburban, Chevrolet Tahoe and GMC Yukon sport utility vehicles; and 2002-2006 Cadillac Escalade and Chevrolet Avalanche sport-utility vehicles.General Motors produced a total of approximately 10,427,062 GMT800 vehicles for sales in the United States, including almost 5 million that were sold in salt states.Although there are over 60 different brake pipe routing configuration used in GMT800 vehicles, with the exception of the rear crossover pipes in MY 200x-2007 vehicles that changed from rear disc to drum brakes, all of the vehicles use brake pipes from the same supplier with a common double-wall, brazed steel pipe design with a combination of hot dip Zinc-Aluminum corrosion protection coating and Aluminum paint outer layer known in the industry as AlGal (ASTM-B750). ODI analysis of field data regarding GMT800 vehicles identified a total of 3,645 complaints of brake pipe corrosion failures, including 107 alleging crashes, and 40 injuries.Though only 20% of total GMT800 production, due to age and region the subject vehicles account for a disproportionate share of the failure experience; with 2,702 of the complaints (75%), 88 of the crashes (82%) and 20 of the injuries (50%) reported in those vehicles.Analysis of the complaints showed strong correlations to vehicle age and region.For vehicles with less than 8 years of service, the complaint rates were minimal for all regions.In the salt states the failure rates begin to climb as the vehicles advance in age, particularly in the Northeast corner of the United States.The complaint rates in the salt states go from less than 0.1 incident per thousand vehicles (IPTV) at 7 years in service to over 1.0 IPTV after the 12th year of service for the subject pickup trucks and utility vehicles.Most of the failures reported to ODI occurred in vehicles with more than 10 years in service.ODI?s investigation did not identify any specific defect conditions that were causing or contributing to the brake pipe failures.Nor did the analysis isolate the problem to any subject vehicle sub-populations when analyzed by vehicle type or production range.The investigation found that vehicles experiencing brake pipe corrosion failures were likely to have general patterns of excessive corrosion on the majority of the brake pipe assembly and appear to be occurring due to expected wear out for the brake pipe coating material used in the subject vehicles and the environmental conditions in severe corrosion states.A safety-related defect has not been identified at this time.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor t
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Brakes lines broke while in traffic at stop light. Manage to drive in low gear 1/2 block to repair shop. They replaced the lines
- NHTSA ID
- 11606301
- Incident
- Jun 1, 2010
SITTING AT A STOP LIGHT THE BRAKES FAILED. HOLDING THE BRAKE WHILE WAITING FOR THE LIGHT TO CHANGE, THE PEDAL ALL OF A SUDDEN WENT TO THE FLOOR. WHEN I BEGAN MOVING I HAD TO KEEP THE TRUCK BELOW 30 MPH TO ALLOW THE BRAKES TO WORK WITH INCREASED STOPPING DISTANCE FACTORED IN. AFTER ABOUT A 5 MILE DRIVE HOME, CHECKED THE BRAKES AND NOTICED A LEAK FROM RUSTED BRAKE LINES NEAR THE DRIVER'S DOOR. TRUCK CANNOT BE SAFELY DRIVEN UNTIL RUSTED LINES ARE REPLACED. NO ABILITY TO MAKE A REGULAR STOP MUCH LESS AN EMERGENCY STOP IN THE PRESENT CONDITION.
- NHTSA ID
- 10859894
- Incident
- Apr 16, 2016
- Mileage
- 222,000 mi
2003 2500 AVALANCHE BRAKE LINES HEAVILY RUSTED DEEP PITS BELOW DRIVER SEAT AND ALONG LEFT FRAME RAIL WILL REPLACE. *TR
- NHTSA ID
- 10712897
- Incident
- Apr 26, 2015
- Mileage
- 100,000 mi
I HAVE A 2003 TRUCK THAT IS REGULARLY SERVICED AT GM DEALERSHIPS AND ANOTHER PROFESSIONAL SHOP. I ALTERNATE SHOPS TO MAKE SURE I AM GETTING THE BEST SERVICE AND MAKING SURE ANY PROBLEMS ARE CAUGHT BEFORE THEY ARE SERIOUS. I WASH MY TRUCK ON A REGULAR BASIS ALWAYS GETTING THE UNDERBODY/CHASSIS WASHED OFF. SO, THE VEHICLE IS TAKEN CARE OF AND KEPT UP.THE INCIDENT ABOVE LUCKILY HAPPENED WHEN I WAS BACKING UP MY TRUCK TO CONNECT TO A TRAILER. THE BRAKE LINES BURST UNDER THE DRIVER SIDE LEAKING OIL ALL OVER WHEN THE BRAKES WERE APPLIED LIGHTLY.. GLAD IT DIDN'T HAPPEN FULLY LOADED DRIVING THROUGH A SCHOOL ZONE ON A WEEKDAY. SINCE THERE ARE SEVERAL SCHOOLS AND BUS STOPS NEAR ME. WHEN ATTEMPTING TO REPAIR PROFESSIONALLY THE LINES KEPT DEVELOPING LEAKS AFFECTING SEVERAL LINES AND DIFFERENT AREAS. NOT ONCE DID EITHER OF THE SHOPS INCLUDING GM DEALERSHIP EVER TELL ME THERE WAS A PROBLEM WITH MY BRAKE LINES. IF YOU ARE SUPPOSED TO CHECK THIS AS A REGULAR MAINTENANCE ISSUE THAN WHY DON'T GM SHOPS DO IT. THERE IS NO EXCUSE WHY THESE LINES ARE FAILING THIS SOON, OTHER THAN INFERIOR MATERIALS BEING USED. IT SEEMS GM USED INFERIOR STEEL MATERIAL IN THE EARLY 2000S AS CAN BE SEEN BY THE CORROSION THAT IS SEEN ON TRUCKS OF THIS ERA. I HAVE NEVER SEEN SO MUCH CORROSION ON VEHICLES OF SIMILAR AGE FROM OTHER YEARS. THE SCARY PART IS THESE TRUCKS USUALLY HAVE SEVERAL TONS OF WEIGHT BEHIND THEM, LET ALONE THE TRUCKS OWN WEIGHT OF OVER 3 TONS. EVERYDAY THESE VEHICLES ARE ON OUR HIGHWAYS AND STREETS DRIVING THROUGH RESIDENTIAL AND SCHOOL ZONES. WHEN YOU LOSE BRAKES YOU ARE NOT GOING TO REGAIN CONTROL UNTIL SOMETHING STOPS IT AND THE TONS ON BACK OF IT. *TR
- NHTSA ID
- 10667608
- Incident
- Dec 20, 2014
- Mileage
- 120,000 mi
BRAKES SUDDENLY GAVE OUT. PEDAL FELL TO FLOOR AND WHEN I TOOK IT TO BE REPAIRED I WAS TOLD ALL THE BRAKE LINES ROTTED OUT. I DON'T UNDERSTAND THIS BECAUSE BY VEHICLE WAS GARAGE KEPT. MY TOTAL BILL WAS $875.00. *TR
- NHTSA ID
- 10586332
- Incident
- Mar 3, 2014
- Mileage
- 170,000 mi
2002-2009 CHEVROLET AVALANCHE REAR REMOVABLE WINDOW (FRAME). LOWER L/H SIDE (PASSENGER SIDE).PLASTIC FRAME SUBJECT TO SPLITTING IN TIME WITH HEAT AND SEPARATES AND PULLS AWAY EXPOSING TEMPERED GLASS.TEMPERED GLASS IS NOW IN CONTACT WITH SUPPORTING FRAME AND VULNERABLE TO SHATTERING FROM ROAD VIBRATION OR WORSE, COLLISION,THUS INJURING PASSENGER(S) INCLUDING INFANTS IN REAR SEAT .MY 2003 AVALANCHE FRAME BEGAN CRACKING EARLY 2007 AND IS NOW HAS A 1 1/2 INCH GAP.I ALONG WITH SEVERAL THOUSAND OWNERS (RESEARCH ON INTERNET), HAVE BROUGHT THIS MATTER OF DEFECTIVE MATERIALS TO GM AND CHEVROLETS ATTENTION ONLY TO BE TOLD "SORRY IT'S NOT COVERED".I AM VERY DISAPPOINTED AND RATHER ANGRY THAT GM WOULD NOT OFFER TO REPAIR OR EVEN REPLACE THESE OBVIOUSLY DEFECTIVE WINDOW FRAME ASSEMBLYS.ACCORDING TO MY RESEARCH WITH OTHER OWNERS UP TO 2009 MODEL YEAR, THIS DEFECT STILL EXISTS AND OWNERS THAT WERE FORTUNATE TO HAVE THEIRS REPLACED IF STILL UNDER WARRANTY HAVE REPORTED THAT THE REPLACEMENT HAS STARTED CRACKING JUST THE SAME! THIS IS PROOF THAT GM HAS DONE ABSOLUTELY NOTHING TO IMPROVE/REPLACE INFERIOR MATERIALS THAT MADE THIS FRAME. *TR
- NHTSA ID
- 10303947
- Incident
- Feb 2, 2010
- Mileage
- 38,000 mi
PARKING BRAKE CABLE CORRODED AND FAILED. WENT TO APPLY PARKING BRAKE WHILE PARKED ON A HILL AND THE CABLE BROKE AT THE LEFT REAR WHEEL. THE END OF THE CABLE FELL TO THE GROUND AND CORROSION WAS VERY EVIDENT. *TR
- NHTSA ID
- 10296794
- Incident
- Dec 20, 2009
- Mileage
- 118,000 mi
CHEVROLET AVALANCHE INSTRUMENT CLUSTER FAILURES. OVER THE PAST 32 MONTHS THE INSTRUMENT CLUSTER ON MY 2003 AVALANCHE HAS BEEN INTERMITTENTLY MALFUNCTIONING CAUSING THE SPEEDOMETER, FUEL, TEMP, OIL PRESSURE AND ALL OTHER GAUGES TO NOT OPERATE. AS OF 1/19/2008 ALL OF THE GAUGES ON THE INSTRUMENT CLUSTER FAILED COMPLETELY. FROM WHAT I UNDERSTAND CHEVROLET HAS ISSUED A EXTENSION OF THE WARRANTY TO 70,000 MILES FOR THIS SINGLE ISSUE BUT THIS IS A SAFETY RELATED PROBLEM THAT SHOULD BE TAKEN CARE OF UNDER A RECALL OF ALL VEHICLES WITH THIS INSTRUMENT CLUSTER. *TR
- NHTSA ID
- 10215531
- Incident
- Jan 19, 2008
- Mileage
- 54,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
ENGINE
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
POWER TRAIN
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.