RoadVitals

2003 Chevrolet Avalanche 2500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Aug 3, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 19, 2006
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2003 Chevrolet Avalanche 2500, most frequently naming the brakes, body & structure and electrical categories. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 336 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes660.0%
  • Body & structure220.0%
  • Electrical110.0%
  • Visibility110.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE

May 19, 2006
88,303 units potentially affected
The defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
The risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
The remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
HONEYWELL INTERNATIONAL, INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA11001ClosedEngineering Analysis

Brake line corrosion failure

Opened Jan 5, 2011
Closed Apr 8, 2015

On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin.The subject vehicles represent the first five MY's of GM's GMT800 platform production, of which approximately 2,038,504 vehicles were sold in salt states (the subject vehicles).The GMT800 platform includes the following vehicles:1999-2007 Chevrolet Silverado and GMC Sierra 1500, 2500 and 3500 series pick-up trucks; 2000-2006 Chevrolet Suburban, Chevrolet Tahoe and GMC Yukon sport utility vehicles; and 2002-2006 Cadillac Escalade and Chevrolet Avalanche sport-utility vehicles.General Motors produced a total of approximately 10,427,062 GMT800 vehicles for sales in the United States, including almost 5 million that were sold in salt states.Although there are over 60 different brake pipe routing configuration used in GMT800 vehicles, with the exception of the rear crossover pipes in MY 200x-2007 vehicles that changed from rear disc to drum brakes, all of the vehicles use brake pipes from the same supplier with a common double-wall, brazed steel pipe design with a combination of hot dip Zinc-Aluminum corrosion protection coating and Aluminum paint outer layer known in the industry as AlGal (ASTM-B750). ODI analysis of field data regarding GMT800 vehicles identified a total of 3,645 complaints of brake pipe corrosion failures, including 107 alleging crashes, and 40 injuries.Though only 20% of total GMT800 production, due to age and region the subject vehicles account for a disproportionate share of the failure experience; with 2,702 of the complaints (75%), 88 of the crashes (82%) and 20 of the injuries (50%) reported in those vehicles.Analysis of the complaints showed strong correlations to vehicle age and region.For vehicles with less than 8 years of service, the complaint rates were minimal for all regions.In the salt states the failure rates begin to climb as the vehicles advance in age, particularly in the Northeast corner of the United States.The complaint rates in the salt states go from less than 0.1 incident per thousand vehicles (IPTV) at 7 years in service to over 1.0 IPTV after the 12th year of service for the subject pickup trucks and utility vehicles.Most of the failures reported to ODI occurred in vehicles with more than 10 years in service.ODI?s investigation did not identify any specific defect conditions that were causing or contributing to the brake pipe failures.Nor did the analysis isolate the problem to any subject vehicle sub-populations when analyzed by vehicle type or production range.The investigation found that vehicles experiencing brake pipe corrosion failures were likely to have general patterns of excessive corrosion on the majority of the brake pipe assembly and appear to be occurring due to expected wear out for the brake pipe coating material used in the subject vehicles and the environmental conditions in severe corrosion states.A safety-related defect has not been identified at this time.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor t

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Aug 3, 2024

Brakes lines broke while in traffic at stop light. Manage to drive in low gear 1/2 block to repair shop. They replaced the lines

NHTSA ID
11606301
Incident
Jun 1, 2010
Brakes
Filed Apr 16, 2016

SITTING AT A STOP LIGHT THE BRAKES FAILED. HOLDING THE BRAKE WHILE WAITING FOR THE LIGHT TO CHANGE, THE PEDAL ALL OF A SUDDEN WENT TO THE FLOOR. WHEN I BEGAN MOVING I HAD TO KEEP THE TRUCK BELOW 30 MPH TO ALLOW THE BRAKES TO WORK WITH INCREASED STOPPING DISTANCE FACTORED IN. AFTER ABOUT A 5 MILE DRIVE HOME, CHECKED THE BRAKES AND NOTICED A LEAK FROM RUSTED BRAKE LINES NEAR THE DRIVER'S DOOR. TRUCK CANNOT BE SAFELY DRIVEN UNTIL RUSTED LINES ARE REPLACED. NO ABILITY TO MAKE A REGULAR STOP MUCH LESS AN EMERGENCY STOP IN THE PRESENT CONDITION.

NHTSA ID
10859894
Incident
Apr 16, 2016
Mileage
222,000 mi
Brakes
Filed Apr 26, 2015

2003 2500 AVALANCHE BRAKE LINES HEAVILY RUSTED DEEP PITS BELOW DRIVER SEAT AND ALONG LEFT FRAME RAIL WILL REPLACE. *TR

NHTSA ID
10712897
Incident
Apr 26, 2015
Mileage
100,000 mi
Brakes
Filed Dec 22, 2014

I HAVE A 2003 TRUCK THAT IS REGULARLY SERVICED AT GM DEALERSHIPS AND ANOTHER PROFESSIONAL SHOP. I ALTERNATE SHOPS TO MAKE SURE I AM GETTING THE BEST SERVICE AND MAKING SURE ANY PROBLEMS ARE CAUGHT BEFORE THEY ARE SERIOUS. I WASH MY TRUCK ON A REGULAR BASIS ALWAYS GETTING THE UNDERBODY/CHASSIS WASHED OFF. SO, THE VEHICLE IS TAKEN CARE OF AND KEPT UP.THE INCIDENT ABOVE LUCKILY HAPPENED WHEN I WAS BACKING UP MY TRUCK TO CONNECT TO A TRAILER. THE BRAKE LINES BURST UNDER THE DRIVER SIDE LEAKING OIL ALL OVER WHEN THE BRAKES WERE APPLIED LIGHTLY.. GLAD IT DIDN'T HAPPEN FULLY LOADED DRIVING THROUGH A SCHOOL ZONE ON A WEEKDAY. SINCE THERE ARE SEVERAL SCHOOLS AND BUS STOPS NEAR ME. WHEN ATTEMPTING TO REPAIR PROFESSIONALLY THE LINES KEPT DEVELOPING LEAKS AFFECTING SEVERAL LINES AND DIFFERENT AREAS. NOT ONCE DID EITHER OF THE SHOPS INCLUDING GM DEALERSHIP EVER TELL ME THERE WAS A PROBLEM WITH MY BRAKE LINES. IF YOU ARE SUPPOSED TO CHECK THIS AS A REGULAR MAINTENANCE ISSUE THAN WHY DON'T GM SHOPS DO IT. THERE IS NO EXCUSE WHY THESE LINES ARE FAILING THIS SOON, OTHER THAN INFERIOR MATERIALS BEING USED. IT SEEMS GM USED INFERIOR STEEL MATERIAL IN THE EARLY 2000S AS CAN BE SEEN BY THE CORROSION THAT IS SEEN ON TRUCKS OF THIS ERA. I HAVE NEVER SEEN SO MUCH CORROSION ON VEHICLES OF SIMILAR AGE FROM OTHER YEARS. THE SCARY PART IS THESE TRUCKS USUALLY HAVE SEVERAL TONS OF WEIGHT BEHIND THEM, LET ALONE THE TRUCKS OWN WEIGHT OF OVER 3 TONS. EVERYDAY THESE VEHICLES ARE ON OUR HIGHWAYS AND STREETS DRIVING THROUGH RESIDENTIAL AND SCHOOL ZONES. WHEN YOU LOSE BRAKES YOU ARE NOT GOING TO REGAIN CONTROL UNTIL SOMETHING STOPS IT AND THE TONS ON BACK OF IT. *TR

NHTSA ID
10667608
Incident
Dec 20, 2014
Mileage
120,000 mi
Brakes
Filed May 3, 2014

BRAKES SUDDENLY GAVE OUT. PEDAL FELL TO FLOOR AND WHEN I TOOK IT TO BE REPAIRED I WAS TOLD ALL THE BRAKE LINES ROTTED OUT. I DON'T UNDERSTAND THIS BECAUSE BY VEHICLE WAS GARAGE KEPT. MY TOTAL BILL WAS $875.00. *TR

NHTSA ID
10586332
Incident
Mar 3, 2014
Mileage
170,000 mi
Body & structureVisibility
Filed Feb 2, 2010

2002-2009 CHEVROLET AVALANCHE REAR REMOVABLE WINDOW (FRAME). LOWER L/H SIDE (PASSENGER SIDE).PLASTIC FRAME SUBJECT TO SPLITTING IN TIME WITH HEAT AND SEPARATES AND PULLS AWAY EXPOSING TEMPERED GLASS.TEMPERED GLASS IS NOW IN CONTACT WITH SUPPORTING FRAME AND VULNERABLE TO SHATTERING FROM ROAD VIBRATION OR WORSE, COLLISION,THUS INJURING PASSENGER(S) INCLUDING INFANTS IN REAR SEAT .MY 2003 AVALANCHE FRAME BEGAN CRACKING EARLY 2007 AND IS NOW HAS A 1 1/2 INCH GAP.I ALONG WITH SEVERAL THOUSAND OWNERS (RESEARCH ON INTERNET), HAVE BROUGHT THIS MATTER OF DEFECTIVE MATERIALS TO GM AND CHEVROLETS ATTENTION ONLY TO BE TOLD "SORRY IT'S NOT COVERED".I AM VERY DISAPPOINTED AND RATHER ANGRY THAT GM WOULD NOT OFFER TO REPAIR OR EVEN REPLACE THESE OBVIOUSLY DEFECTIVE WINDOW FRAME ASSEMBLYS.ACCORDING TO MY RESEARCH WITH OTHER OWNERS UP TO 2009 MODEL YEAR, THIS DEFECT STILL EXISTS AND OWNERS THAT WERE FORTUNATE TO HAVE THEIRS REPLACED IF STILL UNDER WARRANTY HAVE REPORTED THAT THE REPLACEMENT HAS STARTED CRACKING JUST THE SAME! THIS IS PROOF THAT GM HAS DONE ABSOLUTELY NOTHING TO IMPROVE/REPLACE INFERIOR MATERIALS THAT MADE THIS FRAME. *TR

NHTSA ID
10303947
Incident
Feb 2, 2010
Mileage
38,000 mi
Brakes
Filed Dec 23, 2009

PARKING BRAKE CABLE CORRODED AND FAILED. WENT TO APPLY PARKING BRAKE WHILE PARKED ON A HILL AND THE CABLE BROKE AT THE LEFT REAR WHEEL. THE END OF THE CABLE FELL TO THE GROUND AND CORROSION WAS VERY EVIDENT. *TR

NHTSA ID
10296794
Incident
Dec 20, 2009
Mileage
118,000 mi
Electrical
Filed Jan 21, 2008

CHEVROLET AVALANCHE INSTRUMENT CLUSTER FAILURES. OVER THE PAST 32 MONTHS THE INSTRUMENT CLUSTER ON MY 2003 AVALANCHE HAS BEEN INTERMITTENTLY MALFUNCTIONING CAUSING THE SPEEDOMETER, FUEL, TEMP, OIL PRESSURE AND ALL OTHER GAUGES TO NOT OPERATE. AS OF 1/19/2008 ALL OF THE GAUGES ON THE INSTRUMENT CLUSTER FAILED COMPLETELY. FROM WHAT I UNDERSTAND CHEVROLET HAS ISSUED A EXTENSION OF THE WARRANTY TO 70,000 MILES FOR THIS SINGLE ISSUE BUT THIS IS A SAFETY RELATED PROBLEM THAT SHOULD BE TAKEN CARE OF UNDER A RECALL OF ALL VEHICLES WITH THIS INSTRUMENT CLUSTER. *TR

NHTSA ID
10215531
Incident
Jan 19, 2008
Mileage
54,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Avalanche 2500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2013000
2007302
2006300
2005610
2004101046.4
2003Viewing911
2002601349.5

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.