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2009 Chevrolet Avalanche Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
76
Latest Jul 13, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 5, 2010

What this page shows

Our database holds 76 NHTSA owner-reported complaints for the 2009 Chevrolet Avalanche. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 76 · page 1 of 4

AirbagsFuel system
Filed Jul 13, 2023

The passenger side air bag was replaced under a current recall (N212328790) however, once they fixed the issue at Love Chevy (Inverness, FL), the air bag light stayed on. It has never shut off and after speaking with the dealership as well as Chevrolet, they refuse to fix the issue they caused. I do not know if the recall has actually been fixed. Additionally, I am unable to refuel appropriately due to another recall (that my vehicle apparently isn't a part of), however, based on the amount of people that have the same problem, it should be a wider issued recall. This is for Chevy recall # 08411 for the Fuel System Control Module. It affects the charcoal canister, along with purge value and corresponding lines. Depending on how bad, charcoal canister needs replacement, even possibly the lines, as well as the gas tank. Very expensive fix that Chevy refuses to address. This is a common problem that mechanics see with these vehicles.

NHTSA ID
11532117
Incident
Dec 1, 2021
Tires & wheels
Filed Mar 17, 2023

The contact owns a 2009 Chevrolet Avalanche equipped with Cooper Tires, Tire Line: Discoverer Rugged Trek, Tire Size: 275/55/R20, DOT Number: (Not Available). The contact stated that while driving at an undisclosed speed, an abnormal noise was heard coming from the front passenger’s side tire. The contact pulled over and noticed that the front passenger’s side tire side wall was blown out. The vehicle was towed to an independent mechanic, who removed the tire. The contact then stated that the tire was taken to another independent mechanic, where it was diagnosed and determined that the front passenger’s side tire needed to be replaced. The tire was not replaced. The tire was a replacement tire. The manufacturer was made aware of the failure. The approximate tire mileage was 20,000. The approximate vehicle failure mileage was 165,000. The VIN was unavailable.

NHTSA ID
11512395
Incident
Mar 1, 2023
Mileage
165,000 mi
Airbags
Filed Dec 17, 2021

2009 CHEVROLET AVALANCHE. CONSUMER WRITES IN REGARDS TO AIRAG SAFETY RECALL. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR HAVE NOT BECOME AVAILABLE. THE CONSUMER WAS PLACED ON AWAITING LIST AT THE DEALERSHIP TO BE CONTACTED WHEN THE PART ARRIVES.

NHTSA ID
11444139
Incident
Dec 17, 2021
Airbags
Filed Dec 13, 2021

2009 CHEVROLET AVALANCHE. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE AIRBAG COULD NOT BE REPLACED WITHOUT DESTROYING THE DASHBOARD. THE CONSUMER WOULD HAVE TO INCUR THE COST OF THE DASHBOARD REPLACEMENT AND REPAIR. THE CONSUMER STATED THIS WAS UNSATISFACTORY.

NHTSA ID
11443583
Incident
Dec 13, 2021
AirbagsInterior & seats
Filed Nov 23, 2021

The contact owns a 2009 Chevrolet Avalanche. The contact stated that he received notification of NHTSA Campaign Number: 21V052000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The contact stated that upon picking up the vehicle from the dealer, he noticed that the dealer had fractured a portion of the dashboard close to the passenger’s side air bag housing. The dealer was notified of the failure and informed the contact that the dashboard was fractured prior to the recall repair. The manufacturer was notified of the failure and advised the contact that they could not assist. A case was opened. The vehicle was repaired. The approximate failure mileage was 102,000. Consumer stated dealer installed new dash into the vehicle.*JB

NHTSA ID
11441514
Incident
Oct 5, 2021
Mileage
102,000 mi
Airbags
Filed Jun 10, 2021

Takata recall. The contact owns a 2009 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V052000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA ID
11420387
Incident
Feb 1, 2021
Airbags
Filed May 26, 2021

I purchased the 2009 Chevrolet Avalanche new in October 2009. While in warranty I noticed the dashboard was cracking and took it to the dealer, Four Stars Auto, in Henrietta, Texas. At that time I was told they would order a new dash board and replace it. I took the truck in for replacement of the dash board on the scheduled date. After the truck was out of warranty the dash board cracked again in the same place. I suspect the dash was repaired and painted and not replaced, but I have no proof so I did not contact the dealer. Since that time I have learned this has been an issue with other owners of GM trucks and nothing can be done about it other than replacing the dash, which is a very expensive repair for someone that is retired and on a fixed income. My dash board has now cracked in at least four places and seems to be getting worse. I have heard this could cause issues with the deployment of the airbags, not to mention diminished resale value.

NHTSA ID
11418663
Incident
May 26, 2021
Airbags
Filed Mar 29, 2021

MY TRUCK IS ONE OF THE MANY WITH THE CRACKING OF THE DASH IN MULTIPLE PLACES. THIS VEHICLE HAS BEEN STORED IN A GARAGE OR IN SHADED AREAS MOST OF ITS LIFE AND HAS THE DEFECTIVE DASH BOARD THAT IS FALLING APART. I AM CONCERNED THAT IF A AIRBAG EVER HAS TO DEPLOY, THIS DASH COULD CAUSE SHRAPNEL TO EITHER PUNCTURE THE AIRBAG OR HARM A PASSENGER. I HAVE ASKED GM DEALERSHIP TO REPLACE AND THEY QUOTED THOUSANDS FOR WHAT APPEARS TO BE A PROVEN DEFECT.

NHTSA ID
11405465
Incident
Mar 1, 2018
Airbags
Filed Mar 22, 2021

RECALL #N212328790 FOR AIR BAG ,NHTSA # 21V053 . SERVICE DONE BY DEALER ,BUT AIR BAG WARNING LIGHT STILL ILLUMINATED , MECHANIC SAID BAG WILL NOT DEPLOY WITH LIGHT ON .WHAT WAS PURPOSE OF RECALL IF WE STILL HAVE NO OPERATING AIR BAG?

NHTSA ID
11404327
Incident
Mar 16, 2021
Mileage
58,238 mi
Interior & seats
Filed Mar 8, 2021

TL* THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO CUTTER CHEVROLET (711 ALA MOANA BLVD, HONOLULU, HI 96813) WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COMMON AND THAT THE DASHBOARD WOULD BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

NHTSA ID
11399802
Incident
Jul 17, 2017
Mileage
78,000 mi
Filed Aug 24, 2020

DASH IS CRACKING VERY BADLY, PEICES ARE COMING OFF INTO THE DRIVER AND PASSENGER AREA. RISK OF CUT OR STABS WITH HARD PLASTIC

NHTSA ID
11350931
Incident
Aug 14, 2013
Filed Aug 17, 2020

DASH HAS CRACKED IN SAME PLACE AS MANY PEOPLE HAVE COMPLAINED THIS IS A DEFECTIVE PART AND WOULD LIKE IT REPLACED

NHTSA ID
11349944
Incident
Aug 1, 2020
Filed Aug 13, 2020

CRACKED DASHBOARD DUE TO GM FLAWS

NHTSA ID
11349012
Incident
Apr 12, 2018
Mileage
60,000 mi
Brakes
Filed Jun 13, 2020
Crash reported

MY 11 YEAR OLD TUCK BRAKE LINE LEAKING BADLY UNDER DRIVER SIDE WHEN I PUMP BRAKES AND FAILED TO STOP AND IT HIT MY GARAGE DOORS WHEN I GOT HOME. IT HAS LESS THAN 80,000 MILES ON IT. CORROSIVE AND RUSTY LINES OR SOMETHING MORE. *TR

NHTSA ID
11328662
Incident
Jun 12, 2020
Mileage
79,652 mi
Filed Mar 5, 2020

CRACK DASHBOARD BEEN REPLACE O CE AND CRACK AGAIN.

NHTSA ID
11316452
Incident
Jan 9, 2019
Airbags
Filed Oct 28, 2019

I KEEP GETTING TOLD I HAVE A TAKATA AIRBAG RECALL AND CHEVROLET TELLS ME THEY AREN'T GOING TO FIX IT. I DON'T KNOW HOW TO GET IT REPAIRED. THEY SAY IT'S SAFE, BUT IF IT'S SAFE WHY CAN'T THEY GET THE AIRBAG RECALL RESCINDED?

NHTSA ID
11271686
Incident
Oct 28, 2019
Mileage
106,000 mi
Airbags
Filed Oct 21, 2019

I SAW IN TELEVISION THE AD SAYING THAT I WOULD CHECK MY VINYL NUMBER BECAUSE THERE IS A DEFECT IN MY CAR'S AIR BAGS FOR THE MANUFACTURER END

NHTSA ID
11269849
Incident
Oct 21, 2019
Driver assistance
Filed Sep 17, 2019

MY STABILITY CONTROL AND TRACTION CONTROL KEEP TURNING OFF. I HAVE TAKEN IT IN AND THE MECHANIC SAYS IT IS THE STEERING ANGEL SENSOR. THEY CANNOT FIX IT BECAUSE THE PART IS BACK ORDERED NATION WIDE. HE SAID IT IS USED ON LOTS OF GM PLATFORMS. SO NOW AT VARIOUS TIMES I HAVE NO STABILITY CONTROL OR TRACTION CONTROL AND CANNOT GET THE TRUCK FIXED.

NHTSA ID
11256076
Incident
Sep 13, 2019
Mileage
105,000 mi
Airbags
Filed Sep 4, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VYLETEL BUICK GMC (40755 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, (586) 698-7530) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT WAS UNABLE TO IMPORT THE VEHICLE TO THE UNITED STATES. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11253123
Incident
May 31, 2016
Airbags
Filed Aug 22, 2019

GM HAS NOT MADE PARTS AVAILABLE TO COMPLETE THIS REPAIR. THEIR WEBSITE SAYS THE NHTSA IS STILL REVIEWING THE NEED, SO NO ACTION ON THEIR PART IS PLANNED. PLEASE GET GM TO COMPLETE THE REPAIRS ON THEIR VEHICLES.

NHTSA ID
11245642
Incident
Aug 22, 2019
Mileage
75,000 mi
Airbags
Filed Aug 18, 2019

TAKATA RECALL: RECEIVED NOTICE MONTHS AGO THAT I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE. NO CONTACT SINCE. DID CHECK WITH DEALERSHIP AND WAS TOLD NOT PARTS AVAILABLE. THIS WAS OVER 2 YEARS AGO AND STILL NO NOTICE. I AM CONCERNED BECAUSE I NOW HAVE A GRANDCHILD DRIVING THIS VEHICLE. IS HE SAFE??

NHTSA ID
11244820
Incident
Aug 1, 2019
Filed Aug 8, 2019

DASH IS CRACKED BY THE PASSENGER FRONT AIRBAG. TRUCK ONLY HAS 72K MILES BUT DASH CRACKED PREVIOUS TO 50K MILES. I BELIEVE THIS CRACK COULD EITHER CAUSE SHARDS FROM THE DASH OR THE AIRBAG TO FAIL IF DEPLOYED.

NHTSA ID
11242505
Incident
Jun 1, 2017
Mileage
50,000 mi
Airbags
Filed Jun 21, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO NIMNICHT CHEVROLET (LOCATED AT 1550 CASSAT AVE, JACKSONVILLE, FL 32210, (904) 638-7986) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11221717
Incident
Jun 8, 2016
Airbags
Filed Apr 23, 2019

TAKATA RECALL IT IS NOW APRIL 23RD OF 2019 AND IF I CALL A SERVICE DEPARTMENT TO GET MY RECALL TAKEN CARE OF THEY TELL ME THEY STILL DON'T HAVE A SOLUTION. IT HAS BEEN 3YRS AND STILL NO SOLUTION?

NHTSA ID
11203127
Incident
May 27, 2016
Airbags
Filed Sep 18, 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET AVALANCHE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JULY OF 2016. THE DEALER (COX CHEVROLET, 2900 CORTEZ RD W, BRADENTON, FL 34207) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 11/28/18*JB

NHTSA ID
11130195
Incident
Jun 1, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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