RoadVitals

2012 Chevrolet Avalanche Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
36
Latest May 5, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Sep 10, 2012

What this page shows

Our database holds 36 NHTSA owner-reported complaints for the 2012 Chevrolet Avalanche. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 36 · page 1 of 2

Suspension
Filed May 5, 2024

Rear control arms were rusted out and fell off the frame. Additionally with that happening the rear drive shaft was pulled out from transmission and could cause a vehicle to flip. Upon further investigation body frame was extremely rusted for a truck this age. 85450 mes on it.

NHTSA ID
11587068
Incident
May 4, 2024
Driver assistanceEngineFuel system
Filed Sep 11, 2022

The vehicle is displaying error messages Reduced Engine Power, Service Stabilitrak, Service Traction Control. It also has the related service indicator lights for the Stabilitrak, the Traction Control, and the Check Engine Light is on. There is a service bulletin for this issue that only addresses the 2008-2011 model years, my vehicle is a 2012 and thus not included in the current bulletin and should be added to the covered vehicle list. #11-06-04-007B : Diagnosis and Repair - Malfunction Indicator Lamp (MIL) Illuminated, Reduced Power Message Displayed, DTC P2135 Set - (April 16, 2012)

NHTSA ID
11483870
Incident
Sep 10, 2022
Filed Mar 29, 2022

There is a problem with GM vehicles developing cracked dashboards including my own. The cracks are happening around/above the instrument cluster and more importantly, around the airbag. I am concerned that the defected dashboard would cause some sort of airbag puncture if it were deployed causing serious injury. Should someone get killed or seriously injured before this matter is taken into consideration. I own a 2012 Chevy Avalanche. I have developed the same cracks just as so many other GM vehicle owners.

NHTSA ID
11458759
Incident
Jan 5, 2020
Airbags
Filed Aug 18, 2021

The contact owns a 2012 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the VIN was updated and now displayed that there was no recall associated with the VIN. The contact mentioned that the vehicle was taken to the dealer for the recall repair. The failure recurred. The vehicle then was taken to an independent mechanic where it was diagnosed and determined that the air bag needed to be replaced. The manufacturer was notified of the failure. The contact was informed that a senior adviser would reach out him for further assistance however, no further assistance was provided. The failure mileage was approximately 171,000

NHTSA ID
11429670
Incident
Aug 2, 2021
Mileage
171,000 mi
Electrical
Filed Aug 26, 2020

TRAILER BRAKE WARNING IS SHOWING ON DASH. NOTED THERE IS A RECALL BULLETIN #14515B ISSUED RELATING TO THIS ISSUE AND NOT SURE WHY MY SERIAL NUMBER IS NOT FOUND IN THIS RECALL?

NHTSA ID
11351333
Incident
Aug 21, 2020
Filed Jun 30, 2020

SEVERELY CRACKED DASHBOARD. THIS HAPPENED BOTH WHEN STATIONARY AND MOVING. PURCHASED THIS TRUCK JUST A FEW WEEKS AGO. HAD CRACKED DASHBOARD. PREVIOUS OWNER SAID IT HAD BEEN THAT WAY FOR YEARS. FIGURED IT WOULD NOT COST MUCH TO FIX/REPLACE. TOOK IT TO BODY SHOP THIS MORNING. NO WAY THEIR PRICE IS WITHIN MY BUDGET. CRACK CAUSES CONSTANT RATTLING AND IS EXTREMELY ANNOYING. FRIENDS HAVE LOOKED AT THE TRUCK SINCE I BOUGHT IT AND ARE REALLY IMPRESSED WITH ALL THE ADVANTAGES IT HAS TO OFFER. HOWEVER THE LOOK ON THEIR FACES WHEN THEY SEE THE DASHBOARD MAKES ME WISH I HAD NEVER PURCHASED THIS TRUCK. I WOULD LOVE TO SAY I WOULD RECOMMEND THIS TRUCK TO OTHERS WHO ARE PURCHASING A USED VEHICLE BUT THAT WOULD BE A LIE. SOMETIMES IT'S THE LITTLE THINGS THAT CAN CHANGE A PERSONS WHOLE OUTLOOK AND THIS IS A BIGGIE. YOU DROPPED THE ON THIS. NOT ONLY IS IT A COSMETIC DEFECT BUT I CAN SEE A LOT OF SAFETY ISSUES ALSO. WISH I HAD NEVER PURCHASED THIS VEHICLE.

NHTSA ID
11331709
Incident
Jan 1, 2008
Mileage
50,000 mi
Exterior lighting
Filed Mar 11, 2020

I HAVE BEEN TOLD THAT ONE OF MY DAYTIME RUNNING LIGHTS IS BURNED OUT. I HAVE BEEN UNABLE TO INSPECT THE LIGHTS BECAUSE THEY ONLY COME ON IF THE TRANSMISSION IS NOT IN PARK. I CALLED DEALER TO FIND OUT IF THERE IS ANY WAY TO HAVE THEM COME ON WITHOUT THE TRANSMISSION IN GEAR. THE DEALER SAID TO SET THE PARKING BRAKE, PUT THE TRANSMISSION IN GEAR, AND GET OUT TO LOOK AT THE LIGHTS (OR HAVE A SECOND PERSON LOOK AT THEM, WHICH IS NOT PRACTICAL FOR ME). THIS SOUNDS LIKE A DANGEROUS PRACTICE. THERE SHOULD BE A BETTER WAY TO DO THIS. MY OLD 2007 AVALANCHE WOULD HAVE THE DAYTIME RUNNING LAMPS ON WHEN IN PARK.

NHTSA ID
11317492
Incident
Mar 11, 2020
Mileage
80,000 mi
Engine
Filed Mar 5, 2020

MY 2012 CHEVROLET AVALANCHE 5.3L ENGINE HAS STARTED A OIL CONSUMPTION LOSS. THERE WAS A SERVICE BULLETIN ISSUED OCT. 30TH 2013 TO CORRECT THIS PROBLEM. IT DOES NOT FIX THE PROBLEM! WHAT I'VE READ IS THAT WHERE THE CYLINDERS DEACTIVATE TO HELP FUEL ECONOMY AFTER TIME THOSE PISTONS GET DAMAGED FROM NOT HAVING FUEL OR FIRE ON THEM AND ITDAMAGES PISTONS AND CAUSES OIL CONSUMPTION. IN THE PAST FEW DAYS I HAVE FOUND OUT THAT THERE ARE 5 PEOPLE I KNOW WITH THE SAME ISSUE. LOOKING ON LINE THERE APPEARS TO BE CLASS ACTION LAW SUITS ALL ACROSS THE COUNTRY ON THIS ISSUE. GM/CHEVROLET KNOW THEY HAVE A PROBLEM BUT REFUSE TO TAKE CARE OF THIS PROBLEM. THERE IS NO RECALL ON THIS AND I'M SURE NEVER WILL BE BECAUSE IT HAPPENS WHEN THE ENGINES REACH HIGHER MILEAGE. I HAVE ALL MY MAINTENANCE RECORDS ON MY TRUCK AND HAD NO INTENTION OF TRADING IT, BUT NOW THE MOTOR WILL HAVE TO BE REBUILT OR REPLACE.

NHTSA ID
11316234
Incident
Nov 1, 2019
Filed Feb 11, 2020

MULTILPLE CRACKS IN DASHBOARD, KEPT IN GARAGE

NHTSA ID
11308583
Incident
Dec 10, 2019
Mileage
39,000 mi
Filed Nov 25, 2019

MULTIPLE CRACKS IN DASH (INSTRUMENT PANEL). HAD ONE CRACK WHEN PURCHASED THE AVALANCHE USED. 2ND CRACK APPEARED ONE MONTH AGO. FIRST ONE IS THE FRONT LEFT CORNER OF THE AIRBAG. 2ND ONE IS OVER THE GAUGE CLUSTER.

NHTSA ID
11282362
Incident
Jan 7, 2017
Mileage
55,000 mi
Powertrain (other)
Filed Jul 6, 2019

REAR END STARTED MAKING A CLUNK NOISE DURING THE TIME ONE STEPS ON GAS TO MOVE THE TRUCK. ALSO REAR END NOW MAKES A HOLLING NOISE WHEN MOVING.

NHTSA ID
11229747
Incident
Mar 1, 2019
Mileage
72,000 mi
Airbags
Filed Apr 8, 2019

SERVICE AIRBAG LIGHT STAYING ON. WAS TOLD WE NEED A NEW AIRBAG AND CONNECTOR. AIRBAG HAS NEVER BEEN DEPLOYED.

NHTSA ID
11194619
Incident
Apr 2, 2019
Mileage
95,000 mi
Filed Apr 4, 2019

DASHBOARD CRACKED IN SEVERAL PLACES

NHTSA ID
11193852
Incident
Nov 9, 2018
Mileage
100,000 mi
Filed Nov 20, 2018

MY DASHBOARD HAS BEEN GETTING CRACKS IN IT FOR YEARS AND I AM AFRAID THAT IT WILL EFFECT THE AIRBAG DEPLOYMENT IF I EVER HAVE AN ACCIDENT. THIS IS SOMETHING THAT GM NEEDS TO ADDRESS. ALSO I HAVE HAD PROBLEMS WITH THE OUTSIDE DOOR HANDLES BREAKING AND COMING OFF. AS OF THIS MOMENT I WILL NEVER BUY ANOTHER GM VEHICLE BECAUSE THEY DON'T STAND BEHIND IT.

NHTSA ID
11152876
Incident
Nov 20, 2018
Mileage
46,327 mi
Filed Sep 25, 2018

DASH HAS CRACKED IN TWO PLACES NEAR THE PASSENGER AIR BAG AND ABOVE THE INSTRUMENT HOUSING. CHECKING ONLINE FORUMS IDENTIFIES THAT THIS A COMMON ISSUE WITH CHEVROLET DASHES. THIS CREATES A SAFETY HAZARD IN THE EVENT OF A COLLISION AS THESE PIECES COULD BECOME PROJECTILES. CHEVROLET SHOULD STEP UP AND FIX THIS ISSUE!!

NHTSA ID
11131546
Incident
Sep 5, 2016
Mileage
18,000 mi
Airbags
Filed Jan 15, 2018

TAKATA RECALL ; CRACKED DASH

NHTSA ID
11062775
Incident
Dec 11, 2017
Airbags
Filed Nov 19, 2017

DASHBOARD AROUND PASSENGER SIDE AIRBAG IS CRACKED. IN MY OPINION THIS COULD AFFECT THE OPERATION OF THE AIRBAG, OR EVEN TEAR IT UPON ACTIVATION.

NHTSA ID
11047300
Incident
Nov 19, 2017
Mileage
38,900 mi
Filed Oct 6, 2017

GM VEHICLES ARE SYSTEMATICALLY MANUFACTURED AND DESIGNED IN A MANNER THAT MAKES THEM PRONE TO CRACK. THESE ARE NOT THE TYPE OF COSMETIC BLEMISHES THAT MAY BE CAUSED BY A CAR LEFT IN THE SUN FOR MANY YEARS. INSTEAD, THESE CRACKS ARE DEEPER, MORE SUBSTANTIAL, OCCUR TO VEHICLES STORED IN ALL MANNERS AND IN ALL ENVIRONMENTS, OCCUR DURING A SHORTER TIME PERIOD, AND OCCUR WITH A RELATIVELY UNIFORM LOCATION AND PRESENTATION. IN SHORT, THE DASHBOARDS ARE DEFECTIVE IN THAT THEY ARE CERTAIN TO EXHIBIT A LARGE, DISCERNIBLE CRACK TO THE DASHBOARD PANEL. THE CRACKING AROUND THE AIRBAG IS PARTICULARLY TROUBLING AS IT COULD INTERFERE WITH THE DEPLOYMENT OF PASSENGER AIRBAG. THE DASH IS MORE LIKELY TO SPLINTER IN UNPLANNED AND POTENTIALLY DANGEROUS DIRECTIONS DURING DEPLOYMENT OF THE AIRBAG. AS A RESULT OF THE CRACKED DASHBOARD PROBLEM, THE DASHBOARD PORTION IS MORE SUSCEPTIBLE TO SHATTERING, WHICH CREATES THE POTENTIAL FOR BODILY HARM FROM SHRAPNEL DURING IMPACT.

NHTSA ID
11032068
Incident
Oct 2, 2017
Mileage
75,000 mi
Filed Sep 25, 2017

CRACKED DASHBOARD BY THE AIRBAG AND GAUGES

NHTSA ID
11025241
Incident
Sep 1, 2017
Filed Sep 5, 2017

THE DASH IS CRACKING ALL OVER AND NEXT TO THE AIR BAD. I THINK IT IS A SAFETY PROBLEM AND SOMETHING NEEDS TO BE DONE. IF THE AIRBAG DEPLOYS IT WOULD SEND PIECES ALL OVER. THANKS

NHTSA ID
11021547
Incident
May 1, 2015
Mileage
40,000 mi
Filed Sep 3, 2017

MY DASHBOARD HAS TWO CRACKS THAT JUST APPEARED, ONE OF THE CRACKS IS RIGHT WHERE THE PASSENGER AIRBAG IS. MY VEHICLE HAS 76000 MILES IM BEING TOLD THAT THIS IS NOT COVER UNDER THE WARRANTY, I'VE DONE SOME RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MAKE AND MODEL OF VEHICLE BUT YET GM IS REFUSING TO ISSUE A RECALL, EVEN THOUGHT THE AIRBAG IS BEING COMPROMISED , MY VEHICLE IS PARKED IN A GARAGE, I KEEP IT IN EXCELLENT SHAPE BECAUSE I ENTER IT IN CAR SHOWS , I'M HOPING THAT ALL THESE COMPLAINTS ARE BEING TAKEN SERIOUS, AND GM ISSUE A RECALL ON THIS ISSUE BEFORE SOMEONE GETS KILLED BY A AIRBAG THAT GETS INFLATED AND BECAUSE THE DASHBOARD IS CRACKED IT GETS INBEDDED IN SOMEONES FACE OR HEAD, OR IT CAUSES SOMEONE TO LOOSE AN EYE, LIKE I STATED, THERE ARE NUMEROUS COMPLAINTS ON THIS ISSUE AND NO ONE HAS DONE ANYTHING ABOUT IT. I'M SERIOUSLY CONSIDERING CONTACTING A LAWYER ABOUT THIS MATTER. IT'S A SERIOUS MATTER , BUT GM IS TREATING IT LIKE IT'S NOT, PUTTING PEOPLES LIFE IN DANGER.

NHTSA ID
11021305
Incident
Aug 15, 2017
Filed Aug 14, 2017

I AM ORIGINAL OWNER AND THE DASH HAS CRACKED AND I AM WORRIED ON A SIR BAG DEPLOYMENT THAT THE BAG WILL BE TORN. LOOKING INTO THE ISSUE THERE ARE A LOT OF WORRIED ABOUT SAFETY ISSUES.

NHTSA ID
11015261
Incident
Aug 2, 2016
Brakes
Filed Mar 23, 2017

WHEN NEARING A STOP LIGHT AT EST. 15 MPH I STEPPED ON THE BRAKE AND IT WAS LIKE STEPPING ON A ROCK. THE PEDAL DID NOT MOVE. I POUNDED ON THE PEDAL AND FINALLY HAD ENOUGH BRAKE TO STOP. THERE WERE NO WARNING LIGHTS. AFTERWARDS THE BRAKES WERE GOOD. THIS WAS REPEATED TWICE MORE. I TOOK IT TO A BRAKE SHOP WHERE THEY CHECKED ALL MECHANICAL FUNCTION AND FOUND NOTHING WRONG. THEY HOOKED UP THE COMPUTER AND FOUND NO CODES. I TOOK IT TO A CHEVROLET DEALER AND THEY COULD NOT FIND ANY CODES. DURING A TEST DRIVE THE MECHANIC UNHOOKED THE VACUUM LINE AND HAD NO VACUUM. HE FOUND THE MOTOR WAS MAKING VACUUM. BACK AT THE SHOP HE SAID IT WAS PROBABLY THE VACUUM BOOSTER. WHEN IT WAS REPLACED THE BRAKES WORKED AS THEY ALWAYS HAD EXCEPT WHEN THEY DIDN'T WORK. NOW THAT THE BOOSTER HAS BEEN REPLACED I DO NOT KNOW IF THE PROBLEM IS FIXED SINCE IT IS A RANDOM PROBLEM. I WILL NOT BE ABLE TO TRUST THE BRAKES UNTIL AT LEAST A MONTH GOES BY WITH NO PROBLEMS. THE TRUCK HAS LESS THAN 29000 MILES ON IT.

NHTSA ID
10967914
Incident
Mar 20, 2017
Mileage
28,857 mi
Filed Apr 15, 2016

MY AVALANCHE IS A 2012 WITH 36500 MILES ON IT. I HEARD A RATTLING NOISE AND FOUND MY DASH IS CRACKED ABOVE THE INSTRUMENT PANEL.

NHTSA ID
10859783
Incident
Mar 30, 2016
Airbags
Filed Dec 10, 2015

SERVICE AIRBAG LIGHT CAME ON WHEN I RELEASED THE EMERGENCY BRAKE WHILE ON A HILL, TE VEHICLE ONLY HAD 21,000 MILES ON IT WHEN THIS HAPPENED, DEALER SAYS IT WILL COST ABOUT $1,000 TO REPLACE THE SDM DUE TO A FAILED CURRENT IN THE SDM, THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT OR AIR BAGS DEPLOYED, THE WARRANTY JUST RAN OUT BUT STILL WELL BELOW THE ALLOTTED MILEAGE. THE DEALER SAYS THE AIR BAGS WILL NOT WORK IN THE EVENT OF AN ACCIDENT.

NHTSA ID
10809418
Incident
Jun 1, 2015
Mileage
21,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .