Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2013 Chevrolet Avalanche submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DASH BOARD AROUND PASSENGER AIRBAG AND ABOVE SPEEDOMETER IS BROKEN / CRACKED AIRBAG DEPLOYMENT MAYBE COMPROMISED WHILE DEPLOYING DUE TO PLASTIC DASH CRACK SLICING THE AIRBAG WHILE ACTUATING
INSTRUMENT PANEL (DASHBOARD) CRACKED IN TWO PLACES. ONE BY THE PASSENGER SIDE AIRBAG AND THE OTHER RIGHT ABOVE THE STEERING WHEEL. FROM WHAT I INVESTIGATED, THIS SEEMS TO BE A RATHER COMMON ISSUE.
MY DAUGHTER OWNS THIS VEHICLE AND TRIED MANY TIMES TO GET HER DASHBOARD REPAIRED AS A WARRANTY ISSUE WITH NO LUCK. EVERYONE TOLD HER IT WAS NOT THEIR PROBLEM AND THERE WAS NO RECALL ISSUED FOR THIS. I WAS DRIVING HER TRUCK TODAY AND NOTICED THERE ARE NOW 5 CRACKS IN THE DASHBOARD. THE 1ST AND 2ND CRACK HAPPENED ABOUT 2017 WHILE PARKING OUT OF THE SUN, IN A PARKING GARAGE. THE DASH RATTLES CONSTANTLY AND AT 1 LOCATION THE DASH IS ALMOST CRACKED IN HALF. SPEAKING WITH SEVERAL OTHER OWNERS THEY ALL SAY THE SAME. THERE APPEARS TO BE NO RECALL AND AND NONE OF THE DEALERSHIPS SAY IT'S NOT THERE PROBLEM. THERE IS NO RECALL. WE LIVE IN SOUTH LOUISIANA AND MY MAIN CONCERN IS SAFETY OF MY DAUGHTER AND HER PASSENGERS. IS THERE A RECALL? WAS THERE A RECALL THAT WE WERE NOT NOTIFIED? AND WILL THERE BE A RECALL? ALSO WHAT HAPPENS, GOD FORBID, SHE IS DRIVING DOWN THE ROAD, HITS A BUMP IN THE ROAD, AND HER AIRBAGS DEPLOY? AND THIS CAUSES HER TO HIT SOMEONE, CAUSES HARM TO HERSELF OR SOMEONE ELSE OR POSSIBLY KILLS SOMEONE? THIS CONCERNS ME MORE THAN I CAN COMMUNICATE TO YOU. ONE THING I FAILED TO MENTION, EVERY DEALERSHIP DID OFFER TO REPAIR OR REPLACE THE DASH, AT OUR COST OF COURSE. PLEASE LET ME KNOW WHAT MY NEXT STEP SHOULD BE. THANK YOU FOR YOUR TIME. I LOOK FORWARD TO HEARING FROM YOU WITH SOME SORT OF SOLUTION. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
CRACK IN DASH FROM AIRBAG CORNER DIAGONAL THROUGH DASH. *TR
RECENTLY PURCHASED VEHICLE FROM A LOCAL DEALER. DIDN'T NOTICE AT THE TIME THAT THE DASHBOARD WAS CRACKED. IT'S A CONTINUOUS RATTLE NOW THAT APPEARS TO BE GETTING LARGER.
THE DASH IS CRACKED AT MULTIPLE PLACES INCLUDING UP TO THE AIRBAG. I WAS TOLD BY THE PEOPLE WHO REPAIRS WINDSHIELD THAT THIS IS A KNOW PROBLEM FOR AVALANCHE, SILVERADO SUBURBAN. THIS IS CLEARLY A MANUFACTURER DEFECT AND SHOULD BE A RECALL THEY ARE QUOTING ME A $1497 REPAIR FEE TO REPLACE THE DASH AT THE DEALER. I CONTACTED CHEVROLET FOR ASSISTANCE. THEY OFFERED A $130 GOOD WILL....
CRACKS ON DASH AROUND AIR BAG COMPARTMENT ON PASSENGER SIDE.
DASH BOARD BY PASSENGER AIR BAG HAS A CRACK AND APPARENTLY IT HAPPENS TO ALL GM TRUCKS OF THIS TYPE AND MODEL
TL* THE CONTACT OWNS A 2013 CHEVROLET AVALANCHE. THE CONTACT STATED THAT A CRACK APPEARED ON THE DASHBOARD THAT EXTENDED TO THE STEERING WHEEL. THE DEALER (BEES CHEVROLET, 2100 OLD U.S. 27 ST JOHNS, MI 48879) STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
INTERIOR DOOR PULL DISINTEGRATING MORE AND MORE EACH DAY WITH NO WAY TO REPLACE JUST THIS PULL HANDLE. IT IS MADE WITH VERY CHEAP WHITE PLASTIC. EVENTUALLY THE DOOR WILL NOT BE ABLE TO CLOSE BY USING THIS HANDLE AND YOU WILL END UP HURTING YOUR HAND USING ANOTHER PART OF THE DOOR TO CLOSE.
THE INTERIOR DASH COMPONENTS HAVE CRACKING PROBLEMS. MY TRUCK NOW HAS A BROKEN CLIP WHICH IS A SIGN THE WHOLE THING IS ABOUT TO CRACK LIKE SO MANY OTHERS. ONCE IT CRACKS THESE PRICES CAN BECOME PROJECTILES IN AN ACCIDENT. I UNDERSTAND THE TRUCK IS 5 YEARS OLD BUT MY CONCERN REPLACING THE DASH IS THAT GM HAS NOT USED A NEW MATERIAL AND THE SAME THING HAPPENS AGAIN AND AGAIN.
I GOTHE VEHICLE WAS STATIONARYT IN MY VEHICLE AND I NOTICED THE DASHBOARD WAS CRACKED
DASHBOARD IS CRACKING. COULD RESULT IN PLASTIC SEPARATING IN ACCIDENT ON DEPLOYMENT OF AIR BAGS.
DASHBOARD CRACK AT LEFT FRONT CORNER OF PASSENGER SIDE FRONT AIRBAG. VEHICLE WAS STATIONARY. FEAR THAT CRACK WILL PUNCTURE AIRBAG UPON DEPLOYMENT. DASHBOARD PLASTIC WAY TOO THIN.
DOOR HANDLE BOLT ANCHORS BREAKING AND FAILING. BOTH READ DOOR HANDLES HAVE HAD TO BE REPLACED. WHEN THEY FAIL THE DOOR HANDLE PULLS OUT FROM THE DOOR PANEL AND EVENTUALLY WILL BREAK APART.
2013 GM AVALANCHE. CONSUMER WRITES IN REGARDS TO DASH CRACKS/DAMAGE AROUND AIRBAG AREA. *LD THE CONSUMER STATED THE DASHBOARD HAD TWO CRACKS. THE CONSUMERS BELIEVES THIS COULD AFFECT THE AIRBAGS DEPLOYING. UPDATED 09/11/2017*JS
TAKATA RECALL: 2013 CHEVY AVALANCHE LTZ CRACKING AND SEPARATING DASHBOARD ALONG WITH RATTLING AROUND THE PASSENGER SIDE AIRBAG HOUSING. SAFETY HAZARD !!
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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