RoadVitals

2002 Chevrolet C/K Series Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Nov 28, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Chevrolet C/K Series, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Brakes375.0%
  • Suspension125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

3
reports

From owner reports, verbatim

WHILE DRIVING HOME FROM WORK MY BRAKES FAILED. THE BRAKE LINES ARE RUSTED AND PITTED. AN OBVIOUS DESIGN ERROR, A COMPONENT THAT CAN FAIL IN AN INSTANT RENDERING THE VEHICLE UNSTOPPABLE SHOULD BE MADE OF STAINLESS STEEL. CHEAP AND LIGHTWEIGHT MAY BE OK FOR A FENDER IT MAKES NO SENSE FOR A BRAKE LINE. *TR

NHTSA ID 10661219 · filed Nov 28, 2014

INCIDENT #1 ABS BRAKES FAILED COMING TO A STOP FROM INTERSTATE OFF RAMP GOING DOWN A HILL. APPLIED BRAKES AND WHEN VEH SPEED GOT BELOW 10MPH BRAKE PEDAL PUSHED BACK AGAINST MY FOOT CAUSING VEHICLE TO COME TO A STOP IN THE MIDDLE OF A FOUR LINE HIGHWAY. NOTE: NO TRAFFIC LIGHTS AT THIS INTERSECTION AND VEHICLE SPPEED LIMIT WAS 55 MPH FOR ON HIGHWAY USERS. THAT WAS SECOND TIME THIS HAS HAPPENED TO THIS TRUCK. INCIDENT #2 TRANSMISSION FAILURE AT APPROX 80,000 MILES. GM DID COVER THE REPAIRS AFTER I PAID GOOD WILLED DEDUCTABLE ONLY SO THAT I WOULD HAVE VALID WARRANTY ON REPLACEMENT TRANSMISSION FOR FUTURE FAILURE. DEALER STATED THAT FIRST AND REVERSE CLUTCHES HAD WELDED THEMSELVES TOGETHER. INCIDENT #3 HAD 26 FOOT TRAVEL TRAVILER HOOKED TO TRUCK, LOADED FAMILY OF FOUR IN VEHICLE TO BEGIN OUR TRIP, STARTED TRUCK APPLIED BRAKE PEDAL SHIFTED INTO GEAR PULLED APPROX 100 FT TO TURN LEFT ONTO TWO LANE HIGHWAY, APPLIED BRAKES AND PEDAL WENT TO FLOOR. TURNED HARD RIGHT TO AVOID ONCOMING CAR TRAVELING AT 55 MPH AND RAN OFF INTO 2 FOOT DITCH TAKING TRAILER WITH TRUCK AND LUCKLY ENOUGH TRAILER GOT HUNG ON BUMPER AND STOPED VEHICLE. NERVIOUSLY I HAD WIFE GET OUT OF TRUCK AND GET IN DRIVERS SEAT APPLY BRAKE PEDAL PRESSURE TO FIND THAT REAR BRAKE LINE ON LEFT FRAME RAIL HAD RUSTED THROUGH. THE CONDITION OF THIS TRUCK WHICH HAS BEEN GARAGE KEPT HAS LEFT ME BAFFLED AS NOW BOTH LEFT AND RIGHT ROCKER PANELS HAVE RUSTED COMPLETLY OUT AS WELL AS RUSTED OUT BRAKE BACKING PLATES AND THE BED SIDE WHEEL OPENINGS HAVE STARTED TO BUBBLE FROM RUST. I FEEL AS IF I HAVE PURCHASED A COMPLETE LEMON AS WELL AS A DANGER TO MYSELF AND FAMILY. WHAT WILL FAIL NEXT? FUEL LINES SPRAYING GAS? THIS VEHICLE IS HOUSED IN VIRGINIA! *TR

NHTSA ID 10505963 · filed Apr 11, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

1
report

From owner reports, verbatim

NEW TRUCK CHEVROLET C5500 HAS HAD A VIBRATION SINCE PURCHASE. GM REFUSES TO FIX. HAS CAUSED THE SIDE VIEW MIRROR TO BE REPLACED. THIS VIBRATION IS GETTING WORSE AND IS MAKING IT DIFFICULT TO PROPERLY SEE OUT OF THE MIRROR AND MAKE SAFE LANE CHANGES. MY UNDERSTANDING IS THAT THERE ARE MORE TRUCKS LIKE THIS WITH THE SAME PROBLEM. *LA

NHTSA ID 10047529 · filed Nov 25, 2003

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .