RoadVitals

2003 Chevrolet C4500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Sep 8, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jul 26, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2003 Chevrolet C4500, most frequently naming the engine, electrical and fuel system categories. 1 safety recall has been issued covering this model year; and 95 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine342.9%
  • Electrical228.6%
  • Fuel system114.3%
  • Suspension114.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V202000

SUSPENSION:REAR

Jul 26, 2002
952 units potentially affected
The defect: CERTAIN MEDIUM DUTY TRUCKS EQUIPPED WITH 11,000 LB. REAR AXLE HAVE A CONDITION WHERE THE REAR AXLE ANCHOR PLATE MAY FRACTURE. AS THE ANCHOR PLATE FRACTURES, THERE IS AN AUDIBLE "BANG." IF THIS INDICATION OF A CONDITION REQUIRING THE DRIVER'S ATTENTION WENT UNNOTICED OR WAS IGNORED, AND UNDER CERTAIN REBOUND, BRAKING, OR CORNERING MANEUVERS, THE REAR AXLE WOULD BE FREE TO MOVE FORE AND AFT AND PROVIDE UNEXPECTED STEERING INPUTS TO THE VEHICLE.
The risk: IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT.
The remedy: DEALERS WILL INSTALL A NEW REAR AXLE ANCHOR PLATE AND SPACER. OWNER NOTIFICATION BEGAN AUGUST 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
GENERAL MOTORS CORP.Manufacturer number 02028View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Sep 8, 2011

AFTER MONTHS OF HARD STARTING THE ENGINE, THINKING IT WAS THE COLD WEATHER, OLDER GLOW PLUGS, IT TURNED OUT TO BE NOT ENOUGH PRESSURE IN THE FUEL SYSTEM. THE FUEL INJECTORS ARE LEAKING DIESEL FUEL INTO THE CRANKCASE. CHEVY HAS KNOW OF THIS PROBLEM FOR SOME TIME. THEY WANT 4500.00 TO REPLACE THE INJECTORS. THE OIL IS CONTAMINATED AND CAN CATCH ON FIRE. I DO NOT KNOW IF THERE IS FURTHER DAMAGE TO THE CYLINDERS OR PISTONS OR OTHER COMPONENTS DUE TO DRIVING WITH CONTAMINATED OIL. CHEVY SAYS TO BAD. ROLL THE DICE ON THE REPAIR OR BUY A NEW TRUCK. EASY FOR THEM TO SAY, IT IS NOT THEIR HARD WORK OR MONEY THAT HAS TO PAY FOR THEIR DEFECT. CHEVY HAS CHANGED THE DESIGN OF THE NEW FUEL INJECTOR,KNOWING THE OLD ONE WAS FAULTY. READING ONLINE FOR DURAMAX ENGINES [CHEVY KODIAK AND THEN SOME] IT AM FINDING OUT THIS IS A COMMON PROBLEM. ALSO READING WHERE CHEVY IS NOT STANDING UP FOR WHAT THEY KNOW IS A PROBLEM. AFTER TALKING TO THE SERVICE DEPT AT THE LOCAL CHEVY DEALER AND GM HEADQUARTERS, THEY BOTH SAY THIS IS A COMMON PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10424221
Incident
Aug 1, 2011
Mileage
65,000 mi
Engine
Filed Feb 22, 2006

DT*: THE CONTACT STATED WHEN DRIVING AT ANY SPEED, THE VEHICLE STALLED INTERMITTENTLY. WHEN THE IGNITION WAS TURNED OFF, THE VEHICLE WOULD RESTART WITHOUT A PROBLEM. THE DEALERSHIP REPLACED THE FUEL PUMP AND EXCHANGE PUMP, ALTHOUGH THIS HELPED THE STALLING, IT DID NOT CORRECT THE PROBLEM. THE STALLING PROGRESSIVELY GOT WORSE. THE DEALERSHIP IS UNABLE TO DETERMINE A PROBLEM.

NHTSA ID
10150940
Incident
Feb 22, 2006
Mileage
57,000 mi
Electrical
Filed Nov 30, 2005

THE 2003 CHEVROLET KODIAK C-4500 CREW CAB TRUCK COMES STANDARD WITH A FACTORY INSTALLED EXHAUST BRAKE. WHEN THE BRAKE IS ENGAGED, NO BRAKE LIGHTS COME ON AT THE REAR OF THE VEHICLE. THIS SIZE TRUCK IS COMMONLY USED TO HAUL RV TRAILERS, FIFTH WHEEL TRAILERS AND HORSE TRAILERS. SINCE THE BRAKE LIGHTS ARE NOT ACTIVATED ON THE TRUCK, NEITHER ARE THEY ACTIVATED ON THE REAR OF THE TRAILER. WHEN ACTIVATING THE EXHAUST BRAKE WHILE GOING DOWN A STEEP HILL, THE VEHICLE AND TRAILER CAN BE SLOWING DOWN, BUT NOT GIVE ANY INDICATION TO A FOLLOWING VEHICLE. THIS IS A VERY DANGEROUS SITUATION. I ASKED THE GM ENGINEERS TO SEND ME A WIRING DIAGRAM TO FIX THIS BUT THEY REFUSED, CLAIMING THAT IT WAS A SAFETY ISSUE IF THE SYSTEM WAS REWIRED. THERE ARE CURRENTLY 2003 AND 2004 CLASS A MOTOR HOMES WIRED IN THE MANNER I'M SUGGESTING. ON THESE VEHICLES, WHEN THE EXHAUST BRAKE IS ACTIVATED, THE REAR BRAKE LIGHTS ALSO ACTIVATE WARNING ANYONE FOLLOWING THAT THE LEADING VEHICLE IS SLOWING DOWN. *NM

NHTSA ID
10144094
Incident
Aug 3, 2005
ElectricalEngine
Filed Sep 8, 2004

WHILE DRIVING 60 MPH VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE TEMPERATURE SENSOR NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED, AND VEHICLE WAS TAKEN BACK TO THE DEALER . MECHANIC REPLACED THE COMPUTER SENSOR, AND THE PROBLEM RECURRED AGAIN. *AK

NHTSA ID
10091633
Incident
Aug 28, 2004
EngineSuspension
Filed Nov 28, 2003
Crash reported

CONSUMER COMPLAINED ABOUT AN ENGINE PROBLEM. IT DID NOT MAINTAIN THE THROTTLE. ENGINE WENT INTO NEUTRAL WITHOUT A CAUSE. ALSO, A SUSPENSION PROBLEM DUE TO BOLTS PLACED IN UPSIDE DOWN POSITION WHICH CAUSED VEHICLE TO FLIP. WIRES AND PLASTIC BOLT HOLDERS MELTED.*AK

NHTSA ID
10048790
Mileage
38,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

03-06-01-023H

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

PIT3271P

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet C4500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2010000—
2009010—
2008000—
2007040—
2006630—
2005220—
2004300—
2003Viewing510—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.