RoadVitals

2007 Chevrolet C5500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Dec 11, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
6
Latest Dec 12, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2007 Chevrolet C5500, most frequently naming the engine and fuel system categories. 6 safety recalls have been issued covering this model year; and 144 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine266.7%
  • Fuel system133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

6 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Dec 12, 2012
227 units potentially affected
The defect: Creative Bus Sales, Inc is recalling certain model year 2006-2011 Chevrolet and GMC C5500, and Ford E450, and Econoline 350 vehicles equipped with Braun wheelchair lifts. Over time, or with frequent use, the roll stop latches on the outer barrier of the lifts may become bent or misaligned.
The risk: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
The remedy: Braun is conducting this recall on behalf of Creative Bus Sales. Braun will notify owners, and dealers will repair the vehicles free of charge. The recall began on November 23, 2012. Owners may contact Creative Bus at 1-888-633-8380 or Braun at 1-800-488-0359.
Creative Bus Sales, Inc.View on NHTSA.gov

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Nov 19, 2009
269 units potentially affected
The defect: CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
The risk: THIS DEFECT COULD RESULT IN A FIRE.
The remedy: CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Mar 19, 2009
81 units potentially affected
The defect: LDV IS RECALLING 81 TRUCKS BUILT ON CHEVROLET AND FORD MY 2007-2009 C5500, MY 2008-2009 W5500, AND MY 2008 F-650 CHASSIS SPECIFICALLY FOR SNAP-ON TOOLS FOR USE AS A MOBILE SUPPLY COMPANY. THERE MAY BE A CABLE INSTALLED ON THE BATTERY ISOLATOR WITH THE BODY OF THE CABLE LUG FACING THE ISOLATOR. WITH ALL CABLES TIGHTENED DOWN ON THE STUD, THIS CABLE LUG MAY BE PRESSED AGAINST THE COOLING FINS OF THE ISOLATOR, WHERE CONTACT POSES A RISK OF ELECTRICAL SHORT WHICH COULD RESULT IN CABLES OVERHEATING.
The risk: THIS CONTACT POSES A RISK OF ELECTRICAL SHORT WHICH COULD RESULT IN CABLES OVERHEATING AND A FIRE COULD OCCUR.
The remedy: DEALERS WILL CONDUCT A TWO-STEP REMEDY. THE FIRST STEP IS TO INSPECT THE CABLE INSTALLATION TO ENSURE ALL CABLES ARE INSTALLED WITH THE LUG BODY FACING AWAY FROM THE ISOLATOR WITH NONE IN CONTACT WITH THE COOLING FINS. THE SECOND STEP IS TO ADD A GROUNDING STRAP OR ABLE TO HE ALUMINUM BOX TO PROPERLY GROUND IT AND THE COMPONENTS MOUNTED WITHIN IT. THE RECALL BEGAN ON MARCH 6, 2009. OWNERS MAY CONTACT LDV AT 608-257-3911.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EngineFuel system
Filed Dec 11, 2013

I BROUGHT A 2007 CHEVY C5500 WITH DURAMAX DIESEL BECAUSE IT WAS CAME WITH GREAT REVIEWS ONLY TO LEARN THAT THE FUEL SYSTEM IS KNOW TO BEST THE WORST AND THE MOST COMMON IS THE INJECTORS AND INJECTOR PUMP. THIS IS IN THE DURAMAX AND CAT MOTORS. THIS MOTOR HAS EFFECTIVE THE US CITIZENS FOR TO LONG. *TR

NHTSA ID
10555775
Incident
Apr 10, 2013
Mileage
34,500 mi
Engine
Filed Dec 15, 2008

TL*THE CONTACT OWNS A 2007 CHEVROLET C5500. THE VEHICLE WAS PURCHASED IN INDIANA. THE CONTACT SENT THE VEHICLE TO THE LIME LITE COACH DEALER IN CALIFORNIA FOR MODIFICATION. THE VEHICLE WAS RETURNED WITHOUT THE REGION SYSTEM EXTENSION PIPE (CATALYTIC CONVERTER); THEREFORE, IT FAILED INSPECTION. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS A 2008, BUT THE CARFAX REPORT INDICATED THE VIN WAS A 2007. THE CURRENT AND FAILURE MILEAGES WERE 18,000.

NHTSA ID
10251862
Incident
Nov 16, 2008
Mileage
18,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

03-06-01-023I

ENGINE

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet C5500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2009020
2008150
2007Viewing260
2006830
2005420
2004100
2003300

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.