Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jul 30, 2007
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 88 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1995 Chevrolet Caprice submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
SteeringTransmission
Filed Jul 30, 2007
TL*THE CONTACT OWNS A 1995 CHEVROLET CAPRICE. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION WAS LEAKING WHILE DRIVING 55 MPH. CHEVROLET STATED THAT THE VIN WAS NOT INCLUDED IN RECALL NUMBER 95V221000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE CONTACT ALSO STATED THAT THE POWER STEERING WAS LEAKING AND THAT THE VEHICLE WOULD SHIFT FROM PARK TO DRIVE OCCASIONALLY, WITHOUT THE KEY IN THE IGNITION. THE POWERTRAIN AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 78,000 AND FAILURE MILEAGE WAS 77,000.
NHTSA ID
10197855
Incident
Dec 16, 2006
Mileage
77,000 mi
Interior & seatsSteering
Filed Mar 23, 2004
Crash reported1 injury reported
I WAS DRIVING A 1995 CHEVROLET CAPRICE AND WAS STOPPED WHILE ATTEMPTING TO ENTER THE HIGHWAY. I WAS HIT IN THE REAR BY A CAR GOING 50 MPH WHO DID NOT SEE THAT I WAS STOPPED. THE DRIVERS SEAT COLLAPSED INTO THE RECLINED POSITION AND THREW ME INTO THE REAR SEAT. MY SEAT BELT WAS ON AND LIMITED MY MOVEMENT. IN ADDITION, I PULLED ON THE STEERING WHEEL AND BROKE IT AT THE 10 O'CLOCK AND PARTIALLY SEPERATED AT THE 2 O'CLOCK POSITIONS. THE FAILURE OF THE SEAT CAUSED INJURY TO MYSELF WITH NO SUPPORT TO MY NECK AND HEAD. MY QUESTION IS: IS THE SEAT DESIGNED TO SUPPORT MY WEIGHT (6'0, 194 LBS.) UNDER THESE CONDITIONS OR IS IT DESIGNED TO COLLASPE AS IT DID ALLOWING ME TO COME UNSECURRED FROM THE SEAT BELT RESTRAINT SYSTEM? SECONDLY, WAS THERE A SAFETY RECALL, SERVICE BULLETIN, OR DEFECT INVESTIGATION ON THIS VEHICLE? I EXAMINED YOUR WEB SITE AND FOUND NO INDICATION OR REPORT ON THIS SITUATION. I APPRECIATE YOUR ASSISTANCE ON THIS MATTER.*AK
NHTSA ID
10063683
Incident
Jan 16, 2004
Mileage
168,000 mi
Steering
Filed Aug 15, 2002
STEERING WHEEL COLLAPSED (BROKE OFF) AT THE TWO HORIZONTAL POINTS - - 3 O'CLOCK AND 9 O'CLOCK POINTS AT A ROUTINE "ROCKING" AT A STOP. NOT AN EMERGENCY STOP OR SUDDEN STOP; JUST A ROUTINE STOP AT A LIGHT. I HAD NEVER SEEN THIS HAPPEN IN ANY VEHICLE UNLESS INVOLVED IN A CRASH, MUCH LESS FROM A FRAIL MAN AS MYSELF WHO DOES NOT POSSESS SUPERHUMAN POWERS. I ASKED MECHANICS IF THEY HAD EVER SEEN THIS OCCUR AND THE ANSWER WAS NEGATIVE. I CONTACTED KELLY CHEVROLET (HALLANDALE, FL) AND THEY ALSO TOLD ME TO NEVER HAVE SEEN THIS HAPPEN, UNLESS THE VEHICLE WAS IN AN CRASH. SINCE THEN I HAVE CONTACTED GM AND HAVE RECEIVED NOTHING BUT RUN-AROUNDS. THEY ASSIGNED IT CASE NO. 1-21646074, THEN, THEY GOT IT MIXED UP WITH SOMEONE ELSE'S CASE BY THE NAME OF FENNIMORE. I REPLIED TO THEM TO CORRECT THE NAME ERROR AND PROVIDE THEM WITH FURTHER INFO AND I RECEIVED TWO REPLIES FROM TWO DIFFERENT REPRESENTATIVES WITHIN 3 HOURS OF EACH OTHER. THE FIRST ONE, A MS. NEJDI, WHO SAID TO CONTINUE WORKING WITH THE ORIGINAL REPRESENTATIVE (A MS. WEIR, WHOM HAD DONE ABSOLUTELY NOTHING, OTHER THAN MIX ME UP WITH A MR. FENNIMORE). THE SECOND RESPONSE CAME FROM THE ORIGINAL REPRESENTATIVE (MS. WEIR, ADDRESSING ME AS MR. FENNIMORE, AGAIN). SHE SAID IN THIS EMAIL THE CASE HAD BEEN CLOSED DUE TO MY LACK OF RESPONSE. IN FACT, I HAD RESPONDED AND EVEN ATTEMPTED TO CORRECT HER ERROR OF THE NAME AND SAID CORRECTION WAS ACKNOWLEDGED BY MS. NEJDI, AS PREVOUSLY STATED HEREIN. THE DISTURBING PART ABOUT THIS IS GM'S FAILURE TO ACKNOWLEDGE THIS IS A VERY SERIOUS POTENTIAL SAFETY ISSUE. A STEERING WHEEL SHOULD NOT COLLAPSE AT A ROUTINE STOP REGARDLESS OF THE AGE OR MILEAGE OF THE CAR WITHOUT BEING INVOLVED IN A CRASH. GM IS ACTING TOTALLY INCOMPETENT IN HANDLING THE COMPLAINT AS WELL AS IRRESPONSIBLE BY IGNORING A SERIOUS SAFETY ISSUE. I HAVE SAVED EACH EMAIL TO AND FROM GM TO PROVE THEIR DISREGARD FOR SAFETY AND MISHANDLING OF THE MATTER. I WOULD APPRECIATE THE NTHSA'S INVOLVEMENT IN THIS CASE.*AK
NHTSA ID
765704
Incident
Jul 25, 2002
Steering
Filed Jun 30, 1999
STEERING WHEEL HANDLE BAR BROKE ON ONE SIDE ONE YEAR AGO, THE OTHER SIDE BROKE ON JUNE 28, 99. CONSUMER TOOK VEHICLE TO CHEVROLET DEALERSHIP. *AK *ML
NHTSA ID
841512
Incident
Jun 28, 1999
Steering
Filed Oct 7, 1998
OUTER TIE RODS/IDLER ARM FAILED.
NHTSA ID
780966
Incident
Oct 5, 1998
Steering
Filed Dec 23, 1997
STEERING WHEEL FAILED.
NHTSA ID
527074
SteeringSuspension
Filed Oct 20, 1997
TOTAL FRONT END SUSPENSION SYSTEM FAILURE, MISSING BUSHINGS AND SHAMS. NLM
NHTSA ID
605509
Steering
Filed Mar 27, 1996
STEERING WHEEL BROKE. *SD
NHTSA ID
502686
Incident
Mar 27, 1996
Steering
Filed Mar 26, 1996
BROKEN STEERING WHEEL. *SD
NHTSA ID
502642
Incident
Mar 26, 1996
Steering
Filed Mar 18, 1996
STEERING WHEEL BROKE IN THE AREA OF APPROXIMATELY 2 TO 3 O'CLOCK POSITION WHERE RIM JOINS CROSSBAR. *SD
NHTSA ID
502463
Incident
Mar 18, 1996
Steering
Filed Mar 5, 1996
FRONT SUSPENSION IDLER ARM WAS DEFECTIVE, WHEN OVER ROAD BUMPS THERE WAS A LOT OF FREE PLAY IN THE STEERING WHEEL. *AK
NHTSA ID
980182
Incident
Mar 1, 1996
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own