2014 Chevrolet Caprice Problems

WE CURRENTLY HAVE THREE 2014 CAPRICE PPV VEHICLES THAT HAVE POWER STEERING ISSUES. OUR POLICE OFFICERS HAVE REPORTED THAT THE POWER STEERING INTERMITTENTLY STOPS WORKING BEFORE COMPLETELY FAILING. THREE OF THE FOUR CAPRICE VEHICLES HAVE THE SAME PROBLEM WITHIN TWO WEEKS AND MILEAGE BETWEEN 47K-52K.

THIS VEHICLE IS ONE OF A FLEET OF SEVEN VEHICLES FOR THE LA GRANGE ILLINOIS POLICE DEPARTMENT. THE VEHICLES WERE RECENTLY PURCHASED NEW ON FEBRUARY 28, 2014 AND WERE SHIPPED FROM AUSTRALIA. OVER THE PAST COUPLE OF MONTHS, THE MAJORITY OF THIS FLEET (NOW 6 OF THE 7 CARS) HAVE ALL HAD POWER STEERING FAILURES DURING VEHICLE OPERATION (WHILE MOVING). THERE IS A GREAT CONCERN THAT THE POWER STEERING WILL FAIL WHILE WE ARE IN PURSUIT OF AN OFFENDER AND THERE WILL BE A LOSS OF STEERING CONTROL AT WHICH TIME A CRASH WILL OCCUR AND WILL INJURE THE OFFICER AND INNOCENT PERSONS. *TR

WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPRICE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE EMERGENCY EQUIPMENT FRACTURED. THE EQUIPMENT CONSISTS OF LIGHTS, SIREN, RADIO AND MOUNTING SYSTEM WHICH WAS THE OVERALL RELAY SWITCH. THE FAILURE OCCURRED OVER SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE RELAY SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 7/10/15*CN UPDATED 10/2/2017*CN

WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.

I PURCHASE THIS VEHICLE ON JANUARY 20, 2015 BUT DIDN'T PICK UP FROM DEALERSHIP UNTIL FEBRUARY 3, 2015, I WAS WAITING FOR THE SEATS COVERING TO BE INSTALLED ALONG WITH THE REMOTE START I ORDERED. I NOTICE ON ABOUT FEBRUARY 10, 2015 THE ENGINE LIGHT CAME ON, I CONTACTED A LOCAL DEALERSHIP CLOSER TO MY HOME THEY CHECK IT ON SATURDAY FEBRUARY 14, 2014 ADVISED ME IT WAS MY REMOTE THAT HAD BEEN PROGRAM WITH THE WRONG CODES, I WOULD NEED TO CALL THE DEALERSHIP WHERE I PURCHASED IT. I DID I CALL I WAS TOLD THAT WAS NOT TRUE BY THE PERSON IN SERVICE. I CALL THE LOCAL DEALERSHIP BACK AND TOOK THE VEHICLE BACK, I EXPLAINED I ALSO SMELL A STRONG SMOKE ALONG WITH THE ENGINE LIGHT BEING ON. THE VEHICLE WAS CHECKED OUT AGAIN, I HAVE BEEN TOLD THAT IT NEEDS A NEW CATALYST CONVERTER WHICH IS MAJOR FOR A NEW VEHICLE WITH LOW LOW MILES. I WAS TOLD THIS IS THE REAL MILEAGE, I AM WORRY THAT I WILL HAVE MAJOR PROBLEMS WITH THIS VEHICLE BECAUSE I HAVE HAD TO HAVE THE ENGINE REPLACE LESS THEN 30DAYS OF HAVING IT. I REALLY BELIEVE I WAS PROBABLY SOLD A LEMON. I WOULD LIKE THIS INVESTIGATED. I WOULD LIKE TO KNOW IF I COULD RETURN THIS VEHICLE FOR ANOTHER ONE. *TR

WHILE DRIVING ON CITY STREETS, THE VEHICLE DOOR LOCKS UNLOCK AND LOCK BACK REPEATEDLY. VEHICLE EXPERIENCES SOME HESITATION AND POWER TO CAR CUTS OFF AND THEN BACK ON AGAIN CAUSING IT TO JERK. MOST THE TIME THIS OCCURS WHILE DRIVING BUT ON OCCASION IT WILL ALSO HAPPEN WHEN STOPPED AT A LIGHT. IT COMPLETELY CUT OFF A COUPLE OF TIMES BUT I WAS ABLE TO START IT AGAIN WITH NO PROBLEM.