RoadVitals

2013 Chevrolet Captiva Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Jun 1, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 97 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 Chevrolet Captiva submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceEngine
Filed Jun 1, 2023

The contact owns a 2013 Chevrolet Captiva. The contact stated that the cruise control intermittently failed to operate as needed. Additionally, the contact stated that the vehicle was consuming an excessive amount of oil and that there was no warning light illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ID
11524850
Incident
Aug 15, 2010
BrakesDriver assistance
Filed May 18, 2019

THIS IS THE SECOND ISSUE WE HAVE HAD WITH THE STABILITY TRACK ON THIS VEHICLE. FIRST INCIDENT WAS AT THE END OF JANUARY 2019. NOW LESS THAT 4 MONTHS LATER IT HAPPENS AGAIN. WHILE DRIVING, THE BRAKES AUTO ENGAGE, BUT NO WARNING OR LIGHT APPEARS ON THE DASH OR INFORMATION SCREEN. THEN ONCE YOU STOP THE VEHICLE AS YOU CANT DRIVE IT THE SERVICE STABILITRACK/ TRACTION CONTROL MESSAGE COMES ACROSS THE INFORMATION SCREEN. THE ROADS WERE CLEAN AND DRY, WE NOTICED SOMETHING ODD AT 25 MILES PER HOUR BUT WERE UNABLE TO STOP AS THERE WASN'T ANYWHERE TO SAFELY PULL OVER. WE HAD JUST LEFT A STORE PARKING LOT AND WERE MERGING INTO TRAFFIC, NO EXCESSIVE SPEED OR ERRATIC DRIVING. SO THIS HAPPENING OUT OF THE BLUE IN HEAVY TRAFFIC IS A SAFETY ISSUE. THIS IS THE MAIN VEHICLE THAT OUR CHILD RIDES IN AND SHOULDN'T HAVE TO BE REPAIRED IN LESS THAN 2000 MILES FROM THE FIRST TIME IT HAPPENED.

NHTSA ID
11208466
Incident
May 18, 2019
Mileage
62,012 mi
Driver assistanceEnginePowertrain (other)
Filed Mar 14, 2019

WENT TO THE DENTIST, GOT MY ROUTINE OIL CHANGE, THEN WENT TO THE DOCTOR, THEN VISITED A FRIEND. WHEN I LEFT MY FRIENDS HOUSE TO GET ON THE FREEWAY MY CAR SMELLED LIKE OIL BURNING- ENGINE LIGHT CAME ON, CHECK STABILITY LIGHT CAME ON, LOW OIL PRESSURE LIGHT CAME ON. I PULLED INTO A GAS STATION AND TURNED OFF ENGINE. MY FRIEND SENT ME PICTURES OF HER DRIVEWAY WHERE ALL MY OIL LEAKED OUT- AFTER HAVING THE VEHICLE TOWED- THE MECHANIC SAID THE REAR MAIN SEAL HAD BLOWN BECAUSE OF A PVC ISSUE. I CONTACTED THE DEALER BUT OF COURSE MY VIN ISN'T PART OF THE RECALL.

NHTSA ID
11186772
Incident
Mar 7, 2019
Mileage
76,896 mi
Driver assistanceEnginePowertrain (other)
Filed Aug 11, 2018

ENGINE SPUTTERED, LURCHED FORWARD, THEN ALMOST DIED REPEATEDLY AT A STOPLIGHT. DROVE CAR HOME AS NO WARNING LIGHTS CAME ON AND MADE AN APPOINTMENT WITH MY MECHANIC. MECHANIC ADVISED TO DRIVE CAR TO THE SHOP. WHEN I STARTED THE CAR TO DRIVE THERE, SEVERAL ENGINE LIGHTS CAME ON STATING 'REDUCED ENGINE POWER' AND A STABILITRACK WARNING. THE CAR THEN DIED AND WOULD NOT START AGAIN. TOWED THE CAR TO THE SHOP AND WAS TOLD MY TIMING CHAIN SNAPPED AND DESTROYED THE ENGINE. 80K MILES ON THE CAR AND MY WARRANTY IS EXPIRED, SO NOW I'M PUTTING SEVERAL THOUSAND DOLLARS INTO A NEW ENGINE. HAVE HEARD OF SEVERAL OTHER ISSUES SIMILAR AT THE SAME MILEAGE.

NHTSA ID
11119285
Incident
Jun 20, 2018
Mileage
86,000 mi
Driver assistanceElectrical
Filed Jun 24, 2018

ACCELERATION: HESTITATES WHEN PRESSING THE GAS, HAS GONE ON SINCE I TOOK OWNERSHIP DID NOT REALIZE IT WAS A PROBLEM UNTIL OTHERS STARTED MENTIONING IT.

NHTSA ID
11103646
Incident
Oct 1, 2013
Mileage
27,000 mi
Driver assistanceEnginePowertrain (other)
Filed Feb 7, 2018

THIS PAST YEAR 2017; OIL CHANGES; LOW A QUART OR TWO; ONE TIME, TOLD IT WAS OUT OF OIL. NO LEAKS FOUND. DROVE 360 MILES IN THE WINTER AND BACK. CAR STALLED, BLUE SMOKE, SAID CHECK STABILITY TRACTION AND SHUT CAR OFF! (OUT OF OIL JUST 3 DAYS AFTER FILLED WITH OIL) I CHANGE OIL EVERY 2K MILES. I WAS INFORMED A LOT OF VEHICLES WITH THIS SAME ENGINE DID THIS EXACT PROBLEM. THIS IS A DANGER ISSUE. MY CAR STRANDED ME -12 DEGREE WEATHER!!!! I WAS INFORMED THAT THE REAR SEAL BLEW BECAUSE I DROVE A LONG TRIP IN THE COLD AND IT FROZE AND BROKE. THESE ARE TWO PROBLEMS I HAVE CONTACTED GM WITH AND THEY CALLED ME A LIAR AND TOLD ME I ABUSED MY CAR AND ALL WARRANTIES, INCLUDING POWER TRAIN RAN OUT THE SAME DAY I WAS STRANDED! I AM [XXX] AND NEVER ABUSE MY VEHICLES (MY DAD TAUGHT ME PROPER). I NOW HAVE NO CAR. IT IS PARKED IN MY YARD. I OWE $5000.00. IT ONLY HAS 89,000 MILES. THE COST TO FIX IS $3,350.00. I FEEL THIS WAS/IS A SAFETY ISSUE! THE ENGINE/SENSORS WOULD BE RUINED IF I DROVE IT ANYMORE. THE CAR JUST SHUTS DOWN. I WAS ALSO STRANDED 90 MILES AWAY FROM HOME BECAUSE IT QUIT. OUR LOCAL DEALERSHIP (PURCHASED FROM) SAID TOO BAD. GM SAID TOO BAD. WHEN I WAS DRIVING IN TRAFFIC, THE CAR STUTTERED, AND SHUT OFF AFTER TELLING ME TO SHUT IT OFF. AT THE STOP LIGHT, I HURRIED TO START IT, IT WAS RUSH HOUR, IN HEAVY TRAFFIC, ON A CITY STREET, AT ST. CLOUD, MN. I WAS SO SCARED. I NURSED IT TO A TIRE PLACE, (THANK GOODNESS THEY CLOSED AT 6 P.M., AS IT WAS 5:30 P.M.) THEY DO ALL CAR STUFF. I DON'T KNOW WHAT TO DO. I LOVE MY CAPTIVA. I DON'T' DARE DRIVE IT. IT WILL QUIT AND I CANNOT PUT 5 QUARTS OF OIL IN EVERY 50 MILES! PLEASE I KNOW FROM REPAIR PLACES THAT THIS ENGINE IS A PROBLEM. THIS SAME ENGINE IN A LOT OF EQUINOX'S, SAME PROBLEM. THE CAR QUITS, THE OIL IS OUT BECAUSE THE REAR SEAL BROKE IN THE COLD MINNESOTA WEATHER ON OUR LONG TRIP. THANK GOODNESS IT DIDN'T STRAND US AT ROCHESTER PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

NHTSA ID
11071608
Incident
Jan 13, 2018
Mileage
89,000 mi
Driver assistance
Filed Feb 19, 2016

THE STABILIZER , TRACTION CONTROL AND THE ENGINE LIGHT SEEMS TO APPEAR WHILE DRIVING. THE POWER OF THE ENGINE SLOWS DOWN TREMENDOUS BARELY ABLE TO ACCELERATE. THIS SEEMS TO HAPPEN RATHER I'M DRIVING ON THE STREETS OR HIGHWAY DRIVING. THE PROBLEM COMES AND GOES.

NHTSA ID
10837096
Incident
Feb 19, 2016
Mileage
35,000 mi
Driver assistanceFuel system
Filed Dec 8, 2015

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE REDUCED POWER INDEPENDENTLY TO 20 MPH AS THE STABILITY TRACKER AND THE ENGINE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND THE FUEL INJECTOR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

NHTSA ID
10808997
Incident
Oct 1, 2015
Mileage
83,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .