RoadVitals

2018 Chevrolet Cruze Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Mar 14, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 109 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2018 Chevrolet Cruze submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistancePowertrain (other)
Filed Mar 14, 2024

Shortly after I merge onto a highway and pickup speed my cruze apears to be slipping gears. It does not do it every time but it appears to be happening increasingly often. It starts to shake violently, becomes hard to stear and refuses to excelerate even though the rpm's are rising significantly higher then they should be, leaving me going 35 - 40mph on a 65mph highway, it does not fully decelerate either. It happened the other day and the road speed was 65mph to start which my car wouldn't do then immediately became congested which is when I realized it wouldn't properly decelerate either, at least before I thought I coupd just pull over if it lasted to long. My car only has 22,000 miles on it and was certified pre-owned. It is regularly maintenanced as well. I have not taken it to be inspected just yet but that is my next step as I don't feel at all safe driving it in this condition.

NHTSA ID
11577291
Incident
Mar 13, 2024
Driver assistanceElectricalPowertrain (other)
Filed May 4, 2023

Car has been having issues with the powertrain since purchased with 0 miles. The car will start flashing warning sensors but when taken into the dealer/mechanic everything is ok.. Car stopped today in the middle of a busy street and started shaking. Car will shake hard when it is stopped at times. It was taken to 2 different chevrolet dealers who said they forgot to check it

NHTSA ID
11520387
Incident
May 4, 2023
Driver assistance
Filed Jul 13, 2022

The Auto Start and Stop feature has malfunctioned multiple times. Safety was put at risk due to car stalling at multiple red lights and shutting off while driving down the road. Problem has been reproduced by dealership. No warnings at all prior to the failure.

NHTSA ID
11473711
Incident
Sep 30, 2021
BrakesDriver assistanceEngine
Filed Jul 30, 2020

I HAVE A 2018 CRUZE THAT I WAS DRIVING ON A 4 LANE HIGHWAY ON TOP OF A MOUNTAIN, THE BRAKES WENT OUT WITH ME AND MY 6 MONTH OLD IN CAR, I WAS ABLE TO GET TO SHOULDER, TOWED TO CHEVY, THEY SAID IT WAS A FAULTY BRAKE PUMP, AND CHARGED ME 500 TO FIX IT. THEN LESS THAN 2 WEEKS LATER, SAME MOUNTAIN, SAME THING, TOWED TO THE SAME CHEVY, THEY SAID THAT THE REPLACEMENT PUMP HAD EXPLODED AND IT WAS CAUSED BY ENGINE PISTON ISSUES, AND WANT 5 GRAND TO FIX IT. I BELIEVE THAT CHEVY BROKE THE CAR THE FIRST TIME AND BESIDES THE FACT, EXPLODING BRAKE PUMPS, 2 IN A ROW IS VERY SCARY. LUCKILY ME AND MY CHILD ARE STILL ALIVE TO BE COMPLAINING ABOUT IT, BUT WE SERIOUSLY CAME VERY CLOSE TO BEING KILLED BY THESE FAULTY BRAKES TWICE. I DON'T KNOW IF THEY LIED ABOUT THE REPAIR OR IF IT REALLY IS TWO EXPLODING BRAKE PUMPS IN A ROW, BUT EITHER WAY, THESE EXPLODING BRAKES PUMPS ARE GOING TO KILL SOMEONE AND IT WAS ALMOST ME AND MY 6 MONTH OLD BABY. THE CHEVROLET DEALER IS AUTO NATION IN VALENCIA CA.

NHTSA ID
11342443
Incident
Jul 1, 2020
Mileage
110,000 mi
Driver assistanceSteering
Filed Jun 8, 2020

TL* THE CONTACT OWNS A 2018 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE SERVICE POWER STEERING- DRIVE WITH CARE, AND SERVICE STABILI-TRAC WARNING LIGHTS WERE ILLUMINATED. THE CONTACT CALLED HAWK CHEVROLET OF JOLIET LOCATED AT: 2001 W JEFFERSON ST, JOLIET, IL 60435, (815)725-7110, AND WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,909.

NHTSA ID
11327722
Incident
Jun 7, 2020
Mileage
42,909 mi
Driver assistanceSteering
Filed Jun 7, 2020

WHEN EITHER ACCELERATING FROM A STOP OR WHILE ACTIVELY TRAVELING AT SPEED THE VEHICLE WILL DROP SPEED AND SHAKE TO THE POINT THAT YOU BELIEVE YOU MAY LOSE CONTROL OF THE VEHICLE AND/OR YOU MAY GET REAR-ENDED OR HIT BY ANOTHER VEHICLE. IT HAS HAPPENED WHILE TURNING FROM A STOPPED POSITION ONTO THE MAIN ROAD AND I WAS ALMOST KILLED BY BEING STRUCK BY A VEHICLE WHEN THE VEHICLE WOULD NOT ACCELERATE. THE SECOND MAJOR INCIDENT WAS WHEN I WAS TRAVELING AT 70 MPH ON THE EXPRESSWAY, THE VEHICLE SUDDENLY DECELERATED, THE STEERING WHEEL BEGAN SHAKING AND THE CAR WAS ALMOST UNABLE TO BE CONTROLLED. THE FREEWAY INCIDENT TOOK PLACE 6/6/2020

NHTSA ID
11327631
Incident
Jun 6, 2020
Mileage
24,600 mi
Driver assistance
Filed Mar 9, 2020

THIS ISSUE APPLIES TO WHEN THE VEHICLE IS IN MOTION. THE BRAKE PEDAL HEIGHT IS SET TOO HIGH OFF THE FLOOR COMPARED TO THE ACCELERATOR PEDAL. WHEN DRIVING A CAR YOU SHOULD BE ABLE TO COMFORTABLY PIVOT BETWEEN GAS AND BRAKE PEDALS WHILE KEEPING YOUR HEEL ON THE FLOOR. WITH THE BRAKE PEDAL SET SO HIGH ON THIS CAR, I HAVE TO COMPLETELY TAKE MY FOOT OFF THE FLOOR AND MOVE MY WHOLE FOOT OVER TO APPLY THE BRAKE WHEN SWITCHING FROM THE ACCELERATOR TO THE BRAKE PEDAL. ALSO, BECAUSE OF THE PEDAL HEIGHT, MY FOOT GETS CAUGHT ON THE PEDAL CAUSING A DELAY IN APPLYING THE BRAKE. ALSO HAPPENS WHEN GOING FROM THE BRAKE PEDAL TO THE GAS PEDAL- THE FOOT CATCHES THE EDGE OF THE BRAKE PEDAL AND UNINTENTIONALLY APPLIES THE BRAKE WHEN TRYING TO APPLY THE GAS. THE CHEVROLET DEALERSHIP STATED THE BRAKE PEDAL HEIGHT CANNOT BE ADJUSTED. I BELIEVE THIS IS A SAFETY ISSUE AND NEEDS TO HE ADDRESSED.

NHTSA ID
11317018
Incident
Mar 9, 2020
Mileage
30,000 mi
Driver assistanceEngine
Filed Jan 24, 2020

I BACKED OUT OF MY ICY DRIVEWAY AND ONTO THE CLEAR, DRY ROAD. SET MY CRUISE CONTROL TO 48MPH AND AFTER ABOUT 30 SECONDS, MY TRACTION CONTROL AND SERVICE ENGINE LIGHTS CAME ON WITH AN ERROR MESSAGE THAT SAID "SERVICE STABILITRAK" AND MY CRUISE CONTROL TURNED OFF. I CLOSED THE STABILITRAK MESSAGE, THE TRACTION CONTROL LIGHT TURNED OFF AFTER ABOUT 30 SECONDS, AND THE SERVICE ENGINE LIGHT TURNED OFF SHORTLY AFTER. BUT MY CRUISE CONTROL STILL WONT ENGAGE. I'VE TURNED THE VEHICLE OFF AND ON AND IT STILL ISNT WORKING. IT SEEMS THAT A LOT OF DIFFERENT GM VEHICLES HAVE EXPERIENCED THIS PROBLEM, AND THE DEALERSHIP HAS FIXED IT IN SEVERAL DIFFERENT WAYS. I READ ON A FORUM THAT SOMEONE HAD THE ISSUE AND THE GM DEALERSHIP SAID THERE WAS AN ISSUE WITH THE AMOUNT OF ETHANOL IN THE GASOLINE. I HAPPENED TO HAVE FILLED UP MY TANK THE NIGHT BEFORE WITH REGULAR UNLEADED FROM MY LOCAL SPEEDWAY. NOT SURE OF THAT COULD HAVE BEEN CONNECTED.

NHTSA ID
11301537
Incident
Jan 24, 2020
Mileage
32,460 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .