2002 Chevrolet Explorer Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Chevrolet Explorer, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags228.6%
- Body & structure114.3%
- Brakes114.3%
- Steering114.3%
- Tires & wheels114.3%
- Transmission114.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
CONSUMER STATES THAT WHEN HIT IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. TS
WHILE DRIVING AIRBAG LIGHT STAYS ON , AND CAN BE USELESS IN EVENT OF A CRASH. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE INSIDE DOOR PAD HAD FALLEN OUT THE PLASTIC MATERIAL. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WHILE APPLYING THE BRAKES AND WITHOUT PRIOR WARNING ABS BRAKING LIGHT APPEARS ON THE DASHBOARD. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
THE VEHICLE PULLED VIOLENTLY TO THE RIGHT AND THE RIGHT WHEEL SPINDLE DROPPED OFF WHICH CAUSED LOSS OF CONTROL AND AN ACCIDENT. *NLM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
CONSUMER STATES WHILE DRIVING 55MPH RIGHT REAR TIRE HAD TREAD SEPARATION. TS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THE VEHICLES AUTOMATIC TRANSMISSION STICKS IN THE GEAR IT'S CURRENTLY IN OR HESITATES WHEN CHANGING GEAR. THE DEALERSHIP REPLACED PARTS IN ATTEMPT TO CORRECT THE PROBLEM, BUT THE PROBLEM STILL EXIST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .