RoadVitals

2002 Chevrolet Express 1500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Aug 19, 2015
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 18, 2007

What this page shows

Our database holds 10 NHTSA owner-reported complaints for the 2002 Chevrolet Express 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–10 of 10

Seat belts
Filed Aug 19, 2015

REAR SEAT BELTS FAIL TO LOCK MY VEHICLE IS A CONVERSION VAN BUILT BY DEBUT IN SAGINAW MICHIGAN. RECENTLY MY GRANDCHILDREN NOTICED THAT THE REAR SEAT BELTS FAILED TO LOCK. THOSE BELTS ARE ON THE SEAT/BED UNIT. THE SEAT BELTS HAVE THE NAME ATWOOD MOBILE PRODUCTS ON THEM. I INSPECTED THE SEAT BELTS AND DETERMINED THAT THE PLASTIC COATING ON THE MALE END OF THE BELT PREVENTED THE MECHANISM FROM PROPERLY LOCKING IN PLACE. I CUT ENOUGH OF THE PLASTIC COATING OFF TO ALLOW THE ENDS TO PROPERLY LOCK IN PLACE. THEY WORK FINE NOW. MY CONCERN IS THAT THERE MAY BE MANY MORE VANS WITH SEAT BELTS THAT DO NOT PROPERLY LOCK IN PLACE.

NHTSA ID
10749683
Incident
Aug 19, 2015
Tires & wheels
Filed Jun 24, 2014

TIRES HAD MORE THAN 50% TREAD LEFT. RIGHT FRONT TIRE SUDDENLY STARTED SHAKING THE VEHICLE. DETERMINED BELT HAD BROKE. TIRE DEALER ALSO SAID OTHER FRONT TIRE WAS GOING BAD. A FEW MILES LATER ON A BUSY HIGHWAY READ TIRE SPLIT OPEN . PERFORMANCE TIRE OF TOPEKA AND COOPER TIRE COMPANY WOULD NOT MAKE ANY ADJUSTMENT FOR AN OBVIOUS DEFECT. (3 OUT OF 4 TIRES BREAKING WITHIN A WEEK). *TR

NHTSA ID
10605649
Incident
Jun 22, 2014
Mileage
105,000 mi
Brakes
Filed Sep 18, 2013

BRAKES FAILED WITH NO WARNING. UPON INSPECTION IT WAS DETERMINED THAT BRAKE LINES BURST DUE TO RUSTING.

NHTSA ID
10544234
Incident
Sep 18, 2013
Mileage
105,235 mi
Engine
Filed Apr 8, 2010

TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE VEHICLE WAS INSPECTED BY BOTH AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS A PLASTIC INTAKE GASKET LEAK. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID
10324469
Incident
Mar 1, 2010
Mileage
50,000 mi
Tires & wheels
Filed Oct 1, 2008

TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. THE VEHICLE HAS COOPER COBRA RADIAL TIRES, SIZE P255\70R15 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE TIRE TREAD SEPARATED WITHOUT WARNING ON THE REAR DRIVER'S SIDE OF THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANCE. THE TIRE WAS CHANGED AND THE CONTACT CONTINUED TO HIS DESTINATION. THE FAILURE RECURRED ON THE REAR PASSENGER SIDE OF THE VEHICLE. AN INDEPENDENT TIRE COMPANY REPLACED THE TIRE. THE CONTACT NOTICED THAT THE AIR PRESSURE IN THE FRONT PASSENGER SIDE TIRE WAS CONTINUOUSLY LOW. THE FAILURE MILEAGE, VIN, AND DOT NUMBER WERE UNKNOWN.

NHTSA ID
10244090
Incident
May 7, 2008
Interior & seats
Filed May 13, 2008

SIDE DOOR DOES NOT CLOSE WELL UNLESS DOOR IS SLAMMED. THIS IS BECAUSE IT SEEMS THAT THE WEIGHT OF THE DOOR HAS MADE THE DOOR LEAN DOWNWARD. *TR

NHTSA ID
10227625
Incident
Mar 1, 2005
Mileage
37,000 mi
Visibility
Filed May 13, 2008

DRIVERS SIDE REAR VIEW MIRROR VIBRATES AT HIGHWAY SPEEDS. I HAVE LEARNED TO LIVE WITH IT BUT I'VE HAD THE PROBLEM SINCE LATE 2002, WHEN THE CAR WAS LESS THAN A YEAR OLD. *TR

NHTSA ID
10227623
Incident
Dec 1, 2002
Mileage
10,000 mi
Interior & seats
Filed Jan 22, 2008

TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. THE SEAT BRACKETS THAT HOLD THE SEAT TO THE TRACK CONSTANTLY BREAK, WHICH CAUSES THE SEAT TO BECOME OFF TRACK. THE SEAT HAS BEEN REPAIRED TWICE; HOWEVER, THE FAILURE PERSISTS. THE DEALER AND MANUFACTURER HAVE NOT OFFERED ANY ASSISTANCE. THE FAILURE MILEAGE WAS 26,000 AND CURRENT MILEAGE WAS 37,474. UPDATED 02-19-08 *BF

NHTSA ID
10215614
Incident
Jul 1, 2004
Mileage
26,000 mi
Engine
Filed Nov 1, 2007

TL*THE CONTACT OWNS A 2002 CHEVROLET EXPRESS 1500. IN BETWEEN OIL CHANGES, THE CONTACT NOTICED A LEAK IN THE BACK OF THE INTAKE MANIFOLD. AS A RESULT, HE HAS TO CONSTANTLY ADD ANTIFREEZE TO THE VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 44,400 AND FAILURE MILEAGE WAS 28,000.

NHTSA ID
10207625
Incident
Sep 15, 2005
Mileage
28,000 mi
Transmission
Filed Feb 18, 2007

TWO WEEKS AGO OUR 4 YEAR OLD 1500 EXPRESS VAN, A CONVERSION VAN, DEVELOPED TRANSMISSION PROBLEMS. THE STICKER PRICE WAS OVER $55,000. THE MILEAGE IS 42,000 MILES. WHEN THE CHEVY DEALERSHIP TOLD ME THAT THE REPAIR COST WOULD BE OVER $3,000, IT PROMPTED ME TO CALL GM CUSTOMER SERVICE. THE RESULT WAS APPROXIMATELY $500 OFF OF THE TRANSMISSION REPAIR, OR A $1,000 BUY OUT TO BE APPLIED TO A PURCHASE OF A NEW GM VEHICLE. THE REASON WE DECIDED TO PURCHASE OUR SECOND CHEVY VAN WAS BECAUSE WE HAD VERY GOOD LUCK WITH OUR 1998 VAN. I USE THE WORD LUCKY INTENTIONALLY BECAUSE IT SEEMS THAT EITHER YOU ARE LUCKY TO HAVE A GM PRODUCT WORK SATISFACTORILY, OR YOU END UP WITH AN UNREASONABLE PROBLEM/COST. OUR CURRENT VAN HAS BEEN A BIG PROBLEM HAVING DIED ON COUNTRY ROADS AT 39,000 MILES. THE COST OF THAT REPAIR WAS OVER $600. TODAY, AS I MENTIONED, WE WERE LOOKING A REPAIR COST OF OVER $3,000. ALL PROBLEMS INCURRED WITH NORMAL USAGE (NO TOWING, ONLY LONG TRIPS, AND REGULAR 3000 MILE OIL CHANGES). *JB

NHTSA ID
10182905
Incident
Feb 4, 2007

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .