Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
Latest Jan 20, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jun 16, 2006
What this page shows
Our database holds 12 NHTSA owner-reported complaints for the 2004 Chevrolet Express 1500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–12 of 12
Fuel system
Filed Jan 20, 2019
MY 2004 CUTAWAY CHEVY SOLD AS A 2005 FOUR WINDS HAS THE EXACT PROBLEM FOR THIS RECALL. RECALL NUMBER 12V388000 RECALL DATE 08/08/2012 COMPONENT FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP SUMMARY GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2003-2004 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES, EQUIPPED WITH A LEFT SIDE CARGO DOOR, AND ORIGINALLY SOLD OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. WATER AND ROAD CONTAMINANTS MAY BECOME TRAPPED IN THE PROTECTIVE CONDUIT THAT COVERS THE FUEL FILLER PIPE AND MAY CAUSE THE PIPE TO CORRODE. CONSEQUENCE SIGNIFICANT CORROSION MAY ALLOW FUEL TO LEAK DURING REFUELING, AND IN THE PRESENCE OF AN IGNITION SOURCE; THERE IS AN INCREASED RISK OF FIRE. WHAT OWNERS SHOULD DO GM WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A NEW FUEL FILLER NECK, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 1, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546 AND GMC AT 1-866-996-9463. THE EXPRESS 1500 I OWN IS CURRENTLY EXHIBITING THIS EXACT ISSUE, AND ALTHOUGH SOLD IN CA IN 2005, BASE VAN WAS MANUFACTURED IN INDIANA MODIFIED BY THOR MOTORHOMES. THIS STATE IS LISTED IN THE RECALL ABOVE. I'M AFRAID TO DRIVE IT, CAN'T AFFORD TO FIX THE ISSUE BEING DISABLED VET ON SMALL SSDI INCOME. IVE THE FEELING IT'S THE SAME MODEL RECALLED, BUT OF COURSE CHEVY WILL NOT REPAIR IT BECAUSE IT IS NOT SPECIFICALLY ON RECALL LIST LIKE THE LEFT SIDE CARGO DOOR MODELS THAT ARE BEING REPAIRED BY THE CHEVROLET GM DEALERS? PLEASE HELP
NHTSA ID
11171110
Incident
Dec 3, 2018
Mileage
33,000 mi
Fuel system
Filed Jan 31, 2016
THE FUEL FILLER TUBE LEAKS FUEL, IS CORRODED. AND ALSO THE REAR FUEL TANK STRAP, AT THE TOP OF THE CHASSIS IS ALSO CORRODED, AND THE FUEL TANK IS HANGING DOWN, CAUSING A RISK AND FIRE HAZZARD AS IT IS VERY CLOSE TO THE DRIVESHAFT.
NHTSA ID
10823319
Incident
Jul 5, 2015
Mileage
160,000 mi
AirbagsBody & structureEngine
Filed May 29, 2015
Crash reported1 injury reported
I WAS TRAVELING EAST THRO AN INTERSECTION WHEN A TRUCK ON THE MY RIGHT RAMMED ME IN THE FRONT RIGHT SIDE OF MY CAR.I FELT THE CAR SPIN AND THE TRUCK ENDED UP IN MY RIGHT REAR BUMPER AND WHEN I CAME TO A STOP BOTH AIRBAGS DEPLOYED AND I WAS INJURED AND THE AIRBAGS EXPLODED AND I HAVE EYE DAMAGE TO MY RIGHT EYE AND NECK INJURY AND BACK INJURY. STILL SEEING SPINE DR. AND EYE DR EVERY 6 MONTHS. *TR
NHTSA ID
10722109
Incident
Nov 21, 2013
Mileage
250,000 mi
Fuel system
Filed Aug 22, 2012
TL* THE CONTACT OWNS A 2004 CHEVROLET EXPRESS. THE CONTACT STATED THAT AFTER REFUELING, FUEL SPEW BACK OUT OF THE FILLER NECK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V388000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: FILLER PIPE AND CAP). THE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 10/16/12*LJ THE CONSUMER STATED THE FUEL FILLER NECK CORRODED UPDATED 10/19/2012 *JS
NHTSA ID
10471862
Incident
Aug 20, 2012
Mileage
114,000 mi
Tires & wheels
Filed May 17, 2011
WE PURCHASED A COMPLETE SET OF GENERAL GRABBER HTS 235/75R16 FOR OUR CHEVY EXPRESS VAN AT DUNN TIRE ON 11/15/08. THEY WERE SUPPOSED TO HAVE A 60K WARRANTY. WE WENT IN FOR THE REQUIRED ROTATIONS AND NOTED THAT THE TREAD DIDN'T SEEM TO BE WEARING WELL. AT THE 20K MILE ROTATION IN JANUARY OF 2011, DUNN TIRE ACKNOWLEDGED THAT THE TIRES WERE NOT PERFORMING AS ADVERTISED AND TOLD US THAT THEY WOULD LIKELY NEED TO ADJUST THE TIRES ON A PRO-RATA BASIS AT THE NEXT ROTATION AT 25K MILES. IT IS OUR BELIEF THAT THE TIRES ARE DEFECTIVE IN SOME WAY. THE ORIGINAL TIRES ON OUR VAN LIVED UP TO THEIR 40K WARRANTY AND WE REPLACED WITH THESE GRABBER HTS TIRES AT 39747 MILES. OUR DRIVING HABITS ARE CONSERVATIVE AND WE HAVE NEVER HAD TO REPLACE TIRES AHEAD OF THE WARRANTY PERIOD. THE TREAD WAS SO BAD ON THESE GRABBER HTS TIRES THAT WE WERE UNABLE TO DRIVE OUR VAN ON SNOWY ROADS DURING THIS PAST WINTER. WE ALSO WERE CONCERNED ABOUT HYDROPLANING ON THE EXPRESSWAY WHEN WE DROVE THE VAN THROUGH HEAVY RAINS THIS PAST WEEKEND WHEN WE DROPPED OFF OUR DAUGHTER AT COLLEGE. WE BELIEVE THESE TIRES ARE HAZARDOUS AND THAT AN INVESTIGATION SHOULD BE INITIATED. IT'S INCONCEIVABLE THAT WE WOULD ONLY GET 25K MILES OUT OF A 60K TIRES. WE FEEL CHEATED AND REALLY DO NOT WANT ANOTHER SET OF GENERAL TIRES ON A PRO-RATA BASIS. *TR
NHTSA ID
10401305
Incident
Jan 11, 2011
Brakes
Filed Jan 30, 2010
2004 CHEVY EXPRESS 1500. *TR
NHTSA ID
10303324
Incident
Nov 5, 2007
Mileage
18,580 mi
Brakes
Filed Mar 30, 2009
ABS ENGAGES AT SLOW SPEED, AT TAIL END OF BRAKING, EVEN ON DRY SURFACES. THIS HAS BEEN GOING ON FOR AT LEAST EIGHT MONTHS. STARTED SOMETIME IN EARLY SUMMER/LATE SPRING 2008. *TR
NHTSA ID
10263589
Incident
Mar 28, 2009
Mileage
35,000 mi
Airbags
Filed Mar 19, 2009
THE PASSENGER SIDE AIRBAG EMPLOYED WHEN THE VEHICLE WAS PARKED INSIDE THE SHOP. THE VEHICLE IS AVAILABLE FOR INSPECTION AT STANLEY CHEVROLET CELINA TX 972-382-3000 CONTACT GARY WERNER SERVICE MANAGER. THE VEHICLE OWNER IS RICK DIETEL OF AMERSOL INC. 214-503-9977. *TR
NHTSA ID
10262412
Incident
Mar 13, 2009
Mileage
91,048 mi
Visibility
Filed Sep 24, 2008
THE WINDSHIELD WIPERS WILL NOT TURN OFF. *TR
NHTSA ID
10243339
Incident
Sep 21, 2008
Mileage
120,000 mi
Electrical
Filed Dec 26, 2007
Fire reported
TL*THE CONTACT OWNS A 2004 CHEVROLET EXPRESS 1500. THE VEHICLE CAUGHT FIRE INSIDE THE FUSE BOX AFTER BEING PARKED FOR FOUR DAYS. THE FIRE CAUSED DAMAGE TO THE FUSE BOX. AS OF DECEMBER 26, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 166,000.
NHTSA ID
10212854
Incident
Dec 26, 2007
Mileage
166,000 mi
BrakesEngine
Filed Jul 31, 2006
2004 CHEVROLET EXPRESS G-VAN ENGINE OVERHEATED CAUSING SMOKE TO COME FROM DRIVER CABINET AND ENGINE SHUT OFF. *KB THE CONSUMER EXPERIENCED THE PROBLEM ON 4 SEPARATE OCCASIONS. THE BRAKE MASTER CYLINDER WAS REPLACED. *JB
NHTSA ID
10164761
Incident
Jan 23, 2006
Mileage
21,719 mi
Visibility
Filed Jun 16, 2006
WINDSHIELD IS FULL OF WHAT LOOKS LIKE SCRATCHES, BUT IT MUST BE IN LAMINATION (?), BECAUSE YOU CAN'T FEEL THEM ON EITHER THE INTERIOR OR EXTERIOR OF THE GLASS. GRADUALLY GETTING WORSE, CAUSING ANNOYING VISION THROUGH THE WINDSHIELD. NO REAL INCIDENT DATE, JUST GRADUALLY GETTING WORSE, SPREADING. *JB
NHTSA ID
10160002
Incident
Jun 16, 2006
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.