1997 Chevrolet Express 3500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Chevrolet Express 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes125.0%
- Electrical125.0%
- Engine125.0%
- Suspension125.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I WAS PICKING UP ITEMS IN A HOME DEPOT PARKING LOT, WHEN THE BRAKES WENT TO THE FLOOR, AND I DISCOVERED THE BRAKE LINES TO THE REAR HAD RUSTED THROUGH AND EMPTIED OUT ALL THE BRAKE FLUID. WHEN IT WAS ON THE LIFT AND BEING REPAIRED, I FOUND THAT THE REAR LEAF SPRING MOUNTS ARE NEARLY CORRODED AWAY. THIS IS NOT A PART DESIGNED TO BE REPLACED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I SEEM TO BE EXPERIENCING THE EXACT KIND OF IGNITION SWITCH MALFUNCTION THAT HAS BEEN THE CAUSE OF THE MASSIVE GM RECALL THIS YEAR. THE ONLY PROBLEM IS THAT THE RECALL DOESN'T SEEM TO GO BACK TO 1997. THIS PROBLEM HAS OCCURRED NUMEROUS TIMES SINCE IT FIRST STARTED TO HAPPEN A WEEK OR SO AGO. THE ENGINE AND EVERYTHING ELECTRICAL JUST SHUTS OFF FOR NO REASON. IT HAS HAPPENED AT HIGHWAY SPEEDS, AT PARKING LOT SPEEDS, DRIVING AROUND TOWN, AND EVEN PARKED AT IDLE. IT JUST UP AND DIES FOR A SECOND OR TWO, FOLLOWED BY ALL THE WARNING LIGHTS COMING ON LIKE YOU HAD JUST TURNED THE KEY BACK ON. SEEMS TO ME LIKE THE GM IGNITION SWITCH RECALL SHOULD BE EXPANDED TO INCLUDE OLDER VEHICLES THAT WERE APPARENTLY AFFECTED AS WELL AS THE ONES ALREADY ON THE LIST. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I SEEM TO BE EXPERIENCING THE EXACT KIND OF IGNITION SWITCH MALFUNCTION THAT HAS BEEN THE CAUSE OF THE MASSIVE GM RECALL THIS YEAR. THE ONLY PROBLEM IS THAT THE RECALL DOESN'T SEEM TO GO BACK TO 1997. THIS PROBLEM HAS OCCURRED NUMEROUS TIMES SINCE IT FIRST STARTED TO HAPPEN A WEEK OR SO AGO. THE ENGINE AND EVERYTHING ELECTRICAL JUST SHUTS OFF FOR NO REASON. IT HAS HAPPENED AT HIGHWAY SPEEDS, AT PARKING LOT SPEEDS, DRIVING AROUND TOWN, AND EVEN PARKED AT IDLE. IT JUST UP AND DIES FOR A SECOND OR TWO, FOLLOWED BY ALL THE WARNING LIGHTS COMING ON LIKE YOU HAD JUST TURNED THE KEY BACK ON. SEEMS TO ME LIKE THE GM IGNITION SWITCH RECALL SHOULD BE EXPANDED TO INCLUDE OLDER VEHICLES THAT WERE APPARENTLY AFFECTED AS WELL AS THE ONES ALREADY ON THE LIST. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I WAS PICKING UP ITEMS IN A HOME DEPOT PARKING LOT, WHEN THE BRAKES WENT TO THE FLOOR, AND I DISCOVERED THE BRAKE LINES TO THE REAR HAD RUSTED THROUGH AND EMPTIED OUT ALL THE BRAKE FLUID. WHEN IT WAS ON THE LIFT AND BEING REPAIRED, I FOUND THAT THE REAR LEAF SPRING MOUNTS ARE NEARLY CORRODED AWAY. THIS IS NOT A PART DESIGNED TO BE REPLACED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .