RoadVitals

2013 Chevrolet Express 3500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 16, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Oct 16, 2025

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2013 Chevrolet Express 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Other / unspecified
Filed Oct 16, 2025

The contact owns a 2013 Chevrolet Express 3500. The contact stated that while driving 70 MPH, the exterior rear wheel cover liner detached from the wheel. The wheel liner cover missed crashing into a vehicle in the opposite lane on the freeway. No warning lights were illuminated. In addition, the contact had lost ten wheel covers out of a set of twelve. The contact purchased three sets through Amazon. The contact called the manufacturer and was informed that unless the failure was regarding an ambulance, it was not their responsibility. The contact stated that the manufacturer refused to assist with the failure and referred the contact to call Phoenix. The contact called Phoenix, and Phoenix refused responsibility and referred the contact to call Amazon. The contact stated that Phoenix wheel cover liners were no longer listed on Amazon. The failure mileage was unknown.

NHTSA ID
11693927
Incident
Oct 16, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .