RoadVitals

2013 Chevrolet Express Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Oct 25, 2021
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
10
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2013 Chevrolet Express, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine723.3%
  • Brakes620.0%
  • Electrical516.7%
  • Fuel system413.3%
  • Airbags26.7%
  • Driver assistance26.7%
  • Powertrain (other)13.3%
  • Seat belts13.3%
  • Tires & wheels13.3%
  • Visibility13.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

7
reports

From owner reports, verbatim

THE TRANSMISSION IS SLIPPING AND I ONLY HAVE 77,000 MILES. IS THIS NORMAL? THE VAN IS ONLY A 2013 MODEL.

NHTSA ID 11057100 · filed Dec 28, 2017

THIS VEHICLE WILL NOT TURN OFF WHEN THE IGNITION KEY IS REMOVED. THIS POSES A GREAT RISK TO ANY PASSENGERS IN THE VEHICLE AS IT CAN BE MOVED WITHOUT THE KEY IN THE IGNITION. THE VEHICLE REMAINS FULLY POWERED WITH THE KEY REMOVED.

NHTSA ID 11025414 · filed Sep 25, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

6
reports

From owner reports, verbatim

The Brakes will Lock up while driving Due to an issue with the Power Brake Hydro Boost System. The Hydro Boost Control Valve will allow Pressure to apply the Brake Master Cyl. with Engine speed increasing while the vehicle is traveling in a normal Fashion. Overheating the Brake calipers to the point of Protective boots burning up. Rotors and pads are damaged also. This a known problem Posted on repair search boards. I am a Certified ASE Master Mechanic with over 40 Years This a Very Dangerous Event and Part Failure

NHTSA ID 11438129 · filed Oct 25, 2021

BRAKES DO NOT RELEASE AFTER SUDDEN STOP, THREE TIMES, ON HIGHWAY 95. STEERING WHEEL STARTED TREMBLING SLOWLY FOR 10 MILES AND THEN VIOLENTLY, THEN BRAKE PEDAL GETS HARD. PASSENGER SIDE STARTED SMOKING, ON 8 SOUTH IN CT 4/9/2020. MANAGED TO STOP VAN ON SOFT SHOULDER. THIS BRAKE SYSTEM IS VERY DANGEROUS FOR ME.

NHTSA ID 11320720 · filed Apr 9, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

PREVIOUS COMPLAINTS 11102768 , 11111685 VEHICLE IS A FOREST RIVER SUNSEEKER RV/ 2013 CHEVY EXPRESS CUTAWAY 4500 MODEL G33803 159" 6.0 GVW 14,200. THE FUSE/RELAY BLOCK HAS BEEN REPLACED. PART 22767373. THE TECH HAS MADE A COMMENT ON THE INVOICE. THE ORIGINAL FUSE BLOCK HAD A LACK OF VOLTAGE TO VARIOUS COMPONENTS AND MAY CAUSE FUTURE ELECTRICAL FAILURES DUE TO THIS.THE VEHICLE HAS 9100 MI ON IT. THIS FUSE BLOCK(UNDERHOOD) HAS BEEN A PROBLEM IN MANY VEHICLES INCLUDING AMBULANCES. NOT GOOD, AS IT CAN CAUSE THE VEHICLE NOT TO START OR LOOSE POWER. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESSED.

NHTSA ID 11113598 · filed Jul 25, 2018

COMPLAINT 11102768 FILED PREVIOUSLY FOR CRANKSHAFT SENSOR AND CAMSHAFT SENSORS. NEW COMPLAINT : VEHICLE WOULD NOT START 7/11/2018. CALLED CHEVY DEALER. WAS TOLD TO REMOVE AND REPLACE RELAY IN FUSE BLOCK. VEHICLE STARTED. DEALER INFORMED US THAT THEY HAVE HAD TO REPLACE FAULTY FUSE BLOCK IN MANY SIMILAR VEHICLES. OUR VEHICLE IS A 2013 CHEVY EXPRESS CUTAWAY 4500. MODEL G33803 159" 6.0 GVW 14,200. IT IS A FOREST RIVER SUNSEEKER RV. THEY HAVE HAD TO REPLACE THEM IN AMBULANCES AND OTHER HEAVY TRUCKS. THE PART NUMBER FOR THE FUSE/RELAY BLOCK IS 22767373 THIS ITEM IS NOT ON RECALL LIST. PLEASE HELP. THE VEHICLE HAS JUST OVER 9000 MILES ON IT AND THESE ITEMS ARE MAJOR, POTENTIALLY DANGEROUS PROBLEMS. THANK YOU

NHTSA ID 11111685 · filed Jul 16, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

4
reports

From owner reports, verbatim

COMPLAINT 11102768 FILED PREVIOUSLY FOR CRANKSHAFT SENSOR AND CAMSHAFT SENSORS. NEW COMPLAINT : VEHICLE WOULD NOT START 7/11/2018. CALLED CHEVY DEALER. WAS TOLD TO REMOVE AND REPLACE RELAY IN FUSE BLOCK. VEHICLE STARTED. DEALER INFORMED US THAT THEY HAVE HAD TO REPLACE FAULTY FUSE BLOCK IN MANY SIMILAR VEHICLES. OUR VEHICLE IS A 2013 CHEVY EXPRESS CUTAWAY 4500. MODEL G33803 159" 6.0 GVW 14,200. IT IS A FOREST RIVER SUNSEEKER RV. THEY HAVE HAD TO REPLACE THEM IN AMBULANCES AND OTHER HEAVY TRUCKS. THE PART NUMBER FOR THE FUSE/RELAY BLOCK IS 22767373 THIS ITEM IS NOT ON RECALL LIST. PLEASE HELP. THE VEHICLE HAS JUST OVER 9000 MILES ON IT AND THESE ITEMS ARE MAJOR, POTENTIALLY DANGEROUS PROBLEMS. THANK YOU

NHTSA ID 11111685 · filed Jul 16, 2018

V=INCIDENT HAS OCCURRED SEVERAL TIMES. EACH TIME VEHICLE TAKEN TO DEALER WHO "CORRECTS" THE PROBLEMS. LESS THAN A 1000 MILES LATER, PROBLEM REOCCURS. VEHICLE WILL BE TRAVELLING WHEN CHECK ENGINE & DEF INDICATOR LIGHTS COME ON. MESSAGE ON ODOMETER READS "EXHAUST FLUID QUALITY POOR" ... XX MILES UNTIL SPEED REDUCED TO 65 MPH. AFTER EACH INCIDENT THE DEALER INDICATES IT IS A SENSOR PROBLEM, NOT A FLUID QUALITY PROBLEM. THIS UNIT IS AN EMERGENCY RESPONSE AMBULANCE IN A RURAL AREA THAT MUST TRANSPORT EMERGENCY PATIENTS AT LEAST 30 MILES TO NEAREST HOSPITAL. *JS

NHTSA ID 10616772 · filed Jul 28, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

2
reports

From owner reports, verbatim

AIR BAG FRONT CRASH SENSOR FAILURE. AIR BAG LIGHT CAME ON ON START UP.

NHTSA ID 11020330 · filed Aug 29, 2017

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHILE DRIVING 43 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SHOULDER OF THE SEAT BELT DID NOT LOCK, WHICH CAUSED THE CONTACT'S BODY TO BE JERKED AROUND IN THE SEAT. THE REAR PASSENGER SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THUMB, LOWER TORSO, AND KNEES. THE CONTACT ALSO SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ID 10915564 · filed Oct 12, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

2
reports

From owner reports, verbatim

VEHICLE GOES INTO ENGINE REDUCED SPEED AND SERVICE TRACTION CONTROL AND SERVICE STABILI TRACK WARNING LIGHTS TURN ON. I HAVE HAD THIS PROBLEM STARTING A WEEK AFTER I PURCHASED MY VAN AND WAS "REPAIRED" ON NUMEROUS OCCASIONS AND THE PROBLEM KEEPS REOCCURRING. THE INCIDENTS HAPPEN WHILE DRIVING AND WHEN STATIONARY WHILE ENGINE WAS RUNNING. THE DEALER REPLACED THE ACCELERATOR PETAL ASSEMBLY A COUPLE OF TIMES AND ALSO REPLACED THE THROTTLE BODY POSITION SENSOR AND THE PROBLEM STILL CONTINUES. THE LAST TIME I TOOK IT IN THE DEALER PUT DIELECTRIC IN THE HARNESS AND SAID I MIGHT HAVE A MOISTURE PROBLEM. THE PROBLEM REOCCURRED AGAIN A FEW WEEKS LATER. I DON'T SEE HOW MOISTURE COULD BE THE PROBLEM SINCE IT STARTED A WEEK AFTER PURCHASE AND CONTINUES 4 YEARS LATER.

NHTSA ID 10981356 · filed Apr 28, 2017

THE VEHICLE RANDOMLY AND AUTONOMOUSLY APPLIES THE BRAKES AND CUTS ENGINE POWER WHILE DRIVING. AT THIS TIME THE VEHICLE STATES "SERVICE STABILITRAK" AND THE ICON FLASHES THAT I AM SKIDDING, WHICH I AM NOT (I HAVE VIDEO PROOF OF THIS OCCURING). AFTER 4 TRIPS TO THE DEALERSHIP THE PROBLEM STILL PERSISTS. IT IS ONLY A MATTER OF TIME FOR THIS TO OCCUR WHILE MERGING, OR MAKING A LEFT ACROSS TRAFFIC AND CAUSE A SERIOUS AND POTENTIALLY FATAL COLLISION.

NHTSA ID 10733840 · filed Jul 14, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

THE TRANSMISSION IS SLIPPING AND I ONLY HAVE 77,000 MILES. IS THIS NORMAL? THE VAN IS ONLY A 2013 MODEL.

NHTSA ID 11057100 · filed Dec 28, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHILE DRIVING 43 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. IN ADDITION, THE SHOULDER OF THE SEAT BELT DID NOT LOCK, WHICH CAUSED THE CONTACT'S BODY TO BE JERKED AROUND IN THE SEAT. THE REAR PASSENGER SEAT BELT FRACTURED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THUMB, LOWER TORSO, AND KNEES. THE CONTACT ALSO SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ID 10915564 · filed Oct 12, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

DRIVING ALONG INTERSTATE 10 OUR MOTOR HOME BEGAN TO SHAKE LIKE TIRES BEING OUT OF BALANCE. I STOPPED AT EXPRESS TIRE IN FREDERICKSBURG, TX. THEY FOUND THAT THE TREAD WAS SEPARATING ON THREE OF THE SIX TIRES. BECAUSE WE WERE TRAVELING I ONLY REPLACED THE THREE PROBLEM TIRES. CONTINUING OUR TRIP WE TRAVELED ANOTHER 1,000 MILES AND A FOURTH TIRE SEPARATED. AT THAT TIME I WAS ONLY 200 MILES FROM RETURNING HOME SO HAD THE SPARE PUT ON AND CONTINUED HOME WITH NO FURTHER PROBLEMS. I DO INTEND ON PURCHASING FOUR MORE NEW TIRES BEFORE OUR NEXT TRIP.

NHTSA ID 11104969 · filed Jul 1, 2018

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2013 CHEVROLET EXPRESS. WHEN ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPERS DURING EXTREMELY COLD TEMPERATURES, THE WINDSHIELD WIPER FLUID FROZE AND THE WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,100.

NHTSA ID 10676784 · filed Jan 20, 2015

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .