RoadVitals

2019 Chevrolet Express Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
4
Reports on file since Jun 20, 2019

What this page shows

Our database holds 8 NHTSA owner-reported complaints for the 2019 Chevrolet Express. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–8 of 8

Airbags
Filed Aug 7, 2026
Crash reported1 injury reported

The OTA had the interstate lanes bottle necked down. Traffic was trying to merge. The van had already slowed down and moved into the thru lane closest to the median. The van was pushed off the road by a semi into the contrete barrier. The semi clipped the bumper on the front passenger's side. It was also hit on the driver's side rear bumper. All of this caused the van to hit the wall on the front driver's corner. The airbags did not deploy! The driver was slammed into the steering wheel hitting his face against it. He suffered several facial fractures which required surgical repair. He now has plates holding the orbital socket, cheek bone, and jaw. The fracture in front of the ear was not plated. The highway patrol was called to the scene. The van will soon be released to the insurance company for claims inspection. We believe it to be totaled

NHTSA ID
11755530
Incident
Aug 5, 2026
Powertrain (other)
Filed May 8, 2026

-Transmission locked - broken output shaft ring gear weld. -Yes its available for inspection. -Vehicle came to complete stop in middle of freeway as if emergency brake was applied unknowingly. Could be bad if going around corner or downhill -Problem confirmed by dealer -No -No warning signs or check engine light

NHTSA ID
11736454
Incident
May 6, 2026
Brakes
Filed May 7, 2026

The contact owns a 2019 Chevrolet Express NAV. The motorhome is a 2020 Coachman Freelander. The contact stated that while driving at an undisclosed speed, during the night and in the rain, the vehicle failed to accelerate as intended while depressing the accelerator pedal and jerked violently. The contact jolted violently and was almost thrown off the driver's seat. The contact pulled to the side of the road. Once the vehicle was on the side of the road, the contact noticed white smoke or steam emitting from the rear of the vehicle. The contact was able to continue driving. The vehicle was towed to an independent RV mechanic who diagnosed that the entire front and rear end were damaged: brake springs, brake rotors, brake lines, and brake pads. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 24V702000 (SERVICE BRAKES, HYDRAULIC). The contact notified the manufacturer about the loss, and the manufacturer refused to complete the recall since the vehicle was never taken to a dealer. The contact stated that none of the dealers accepted the vehicle since no lifts were available that could hold that much weight. The contact applied for reimbursement, and the manufacturer declined. The failure mileage was approximately 6,000.

NHTSA ID
11736302
Incident
Dec 11, 2024
Mileage
6,000 mi
Powertrain (other)
Filed Sep 10, 2025

I am reporting a recurring transmission defect in my 2019 Chevy Express Cargo Van. Shortly after purchase, I noticed clunking sounds when slowing down or coming to a stop. The issue progressed into rough shifting and eventual check engine lights with codes P0722 and P0700. The dealership stated the valve body had already been replaced in 2020 and suspects the torque converter is the root cause, which is causing repeated valve body failures. These transmission failures create unsafe driving conditions, including loss of smooth deceleration and unpredictable shifting behavior. I believe this is a design flaw affecting the Hydra-Matic transmission system and may qualify as a safety risk. There are multiple class action lawsuits currently pending regarding GM’s 8-speed transmissions (Speerly v. GM; Battle v. GM), and many consumers are reporting similar symptoms.

NHTSA ID
11686435
Incident
Jul 1, 2023
Brakes
Filed Mar 20, 2025

The contact owns a 2019 Chevrolet Express. The contact received notification of NHTSA Campaign Number: 24V702000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID
11649544
Incident
Mar 20, 2025
Powertrain (other)
Filed Oct 19, 2023

The contact owns a 2019 Chevrolet Express 2500. The contact stated that while her husband was driving, the vehicle failed to accelerate after a stop. The vehicle failed to shift into reverse but continued to start. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 140,000.

NHTSA ID
11550877
Incident
Oct 19, 2023
Mileage
140,000 mi
Powertrain (other)
Filed Jul 31, 2023

The contact owns a 2019 Chevrolet Express. The contact stated that while the vehicle was stopped with the transmission in reverse(R), the vehicle moved forward. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall on the VIN. The failure mileage was approximately 4,783.

NHTSA ID
11535437
Incident
Jul 31, 2023
Mileage
4,783 mi
Electrical
Filed Jun 20, 2019
1 injury reported

TL* THE CONTACT RENTED A 2019 CHEVROLET EXPRESS VAN. THE CONTACT RENTED THE VEHICLE FROM BUDGET CAR RENTAL (1919 5TH AVE, SEATTLE, WA 98101). WHILE THE VEHICLE WAS PARKED ON A HILL, THE CONTACT'S MOTHER WAS EXITING FROM THE REAR PASSENGER SLIDING DOOR AND WITHOUT WARNING, THE SLIDING DOOR CLOSED ON THE CONTACT'S MOTHER'S RIGHT FOREARM AND CAUSED MINOR BRUISING. NO POLICE REPORT WAS FILED. THERE WAS MEDICAL ATTENTION AT THE SCENE WHEN THE CONTACT INJURED HER RIGHT FOREARM. NO DEALER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,540. ## VIN PASSED ## 2019 CHEVROLET EXPRESS VAN ##

NHTSA ID
11221488
Incident
Jun 9, 2019
Mileage
2,540 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .