RoadVitals

2002 Chevrolet G Van Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Aug 7, 2007
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Chevrolet G Van, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Airbags133.3%
  • Interior & seats133.3%
  • Visibility133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

THE VEHICLE IS A 2002 CHEVY MODEL FG 15 WITH 63,500 MILES ON IT. IT IS A COMPANY DELIVERY VAN FOR A RESTAURANT THAT MY FAMILY OWNS. WE WERE DRIVING THE VEHICLE WHEN THE PASSENGER SIDE AIR BAG SPONTANEOUSLY DEPLOYED. THE AIR BAG CAUGHT MY LEFT LEG WHICH WAS CROSSED OVER MY RIGHT LEG AT THE TIME. I HAD TO SEEK MEDICAL ATTENTION FOR A DAMAGED LEG AND KNEE. THE VEHICLE WAS DRIVEN TO GATES CHEVY WORLD IN SOUTH BEND INDIANA. THE VIN NUMBER WAS CHECKED AND FOUND THAT THE VEHICLE WAS NEVER IN ANY TYPE OF ACCIDENT. GATES PULLED THE FRONT DRIVER SEAT OUT AND THE UNDERLAY ON THE FLOOR AND FOUND THAT THE CONTROL BOX HAD DETERIORATED AND MAY HAVE SET THE AIR BAG OFF. THEY SAID THEY WERE GOING TO CALL FOR A TECHNICIAN FROM GM BUT NEVER DID. THEY SAID THIS HAD HAPPENED TO ONE OTHER VAN IN THE AREA. THEY FELT IT WASN'T THEIR FAULT THAT OWNERS ARE SUPPOSE TO TAKE OUT THE FRONT PASSENGER SEAT, TAKE OUT THE FACTORY INSTALLED UNDERLAY AND ROUTINELY DRY OUT ALL OF THE CHEVY COMPONENTS BY (HAIR DRYER OR DRIVING THE VEHICLE IN THE AIR )???? I DIDN'T READ THAT IN THE OWNERS MANUAL. THE VEHICLE IS IN OUTSTANDING CONDITION AND HAS BEEN WELL TAKEN CARE OF. I CHECKED MY OTHER CAR MANUALS AND HAVE NOT READ WHERE WE ARE SUPPOSE TO BE AIRING VEHICLES OUT. THE VEHICLE IS A COMPANY WORK VEHICLE THAT WE HAVE LOST THE SERVICE OF FOR OVER 4 MONTHS. I STILL HAVE MEDICAL BILLS AND FUTURE MEDICAL BILLS FROM MY ANKLE. I HAVE FILED AN ASSISTANCE CLAIM # 71-527802216 WITH CHEVROLET. THE INITIAL PERSON, PEGGY CLARK, NEVER ASSISTED ME AND NEVER RETURNED CALLS. SHE HAD AN ASSISTANT DO SO, WHO WAS UNAWARE OF ALL THE INFORMATION I SENT,THAT THEY HAD REQUESTED. A CHRISTINE GRISWOLD TOOK OVER AND MOVED THE ASSISTANCE FORWARD. HOWEVER I HAVE NOT HEARD FROM CHEVY IN 2 WEEKS. WE ARE LOSING MONEY AND FAITH IN OUR DOMESTIC CAR COMPANY. HELP, SOMEONE! WHY DO WE NEED A LAWYER FOR THIS? *TR

NHTSA ID 10198759 · filed Aug 7, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

1
report

From owner reports, verbatim

DRIVER SEAT ADJUSTER, FORWARD RELEASED SUDDENLY AND UNEXPECTEDLY WHEN I BUMPED IT WITH MY LEG. THIS NEARLY RESULTED IN LOSS OF VEHICLE CONTROL. THE ADJUSTMENT LEVER REQUIRES TOO LITTLE FORCE TO RELEASE. THE SPRING TENSION OF THE ADJUSTER SHOULD BE INCREASED FOR SAFETY.*AK

NHTSA ID 10080779 · filed Jul 10, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

1
report

From owner reports, verbatim

CONSUMER CAN'T SEE TO THE RIGHT OUT OF PASSENGER'S SIDE REARVIEW MIRROR, VEHICLE HAS PLAIN MIRRORS AND NOT CONVEX ONES. HAS A VERY SMALL FIELD OF VISION TO THE RIGHT. VEHICLE DOES NOT HAVE WINDOWS. CONTACTED CHEVROLET, AND CHEVROLET INDICATED ONLY PUT CONVEX MIRRORS ON VEHICLES WITH WINDOWS.*AK *TT

NHTSA ID 8006907 · filed Apr 4, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .