Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Oct 22, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 742 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2001 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Oct 22, 2017
4 injuries reported
I HAVE HAD TWO CHEVROLET IMPALAS AND THE TRUNKS ARE EXTREMELY HEAVY. THE TRUNK HAS DENTED MY DAUGHTER'S SKULL, HIT MY OTHER DAUGHTER IN THE HEAD AND HIT ME IN THE HEAD TWICE. COMPENSATION FOR THIS WOULD BE NICE. ALSO, THE LATCH TO HOLD BOTH TRUNKS OPEN WAS BROKEN BECAUSE IT WAS SO HEAVY. AND THE VEHICLE IS VERY HOT BECAUSE THE A/C CENSOR NEEDS TO BE REPLACED BUT DON'T KNOW WHAT IT LOOKS LIKE.
NHTSA ID
11035549
Incident
May 8, 2017
Mileage
178,000 mi
Body & structure
Filed Apr 1, 2015
I AM THE SECOND OWNER OF THIS CAR AND AN AVID CHEVROLET OWNER WE ONLY OWN CHEVROLET VEHICLES. MY CAR IS WHITE AND THE PAINT IS COMING OFF STARTING ON THE TRUNK. I HAVE NOT SEEN AN IMPALA LIKE MINE THAT THE PAINT IS NOT COMING OFF. I USED TO BRAG ABOUT CHEVROLET BUT NOW I CANNOT. I CAN'T WASH THE CAR OFTEN BECAUSE THE PAINT RIPS AWAY EVERY TIME. I WOULD NOT BE MAKING THIS COMPLAINT IF MINE WAS THE ONLY ONE I HAVE SEEN WITH THIS ISSUE. CHEVROLET MAY NOT BE MY NEXT CHOICE WHEN MAKING AN INVESTMENT IN ANOTHER VEHICLE. *TR
NHTSA ID
10703038
Incident
Aug 22, 2012
Mileage
80,000 mi
Body & structureElectrical
Filed Jun 17, 2014
Crash reported
WHILE DRIVING THROUGH WINDING ROAD, FRONT LEFT TIRE WENT INTO POTHOLE CAUSING IGNITION SWITCH TO TURN ENGINE OFF AND LOST POWER STEERING, CAUSING LOSS OF CONTROL AND CRASH. *TR
NHTSA ID
10599044
Incident
Jun 15, 2014
Mileage
150,012 mi
Body & structureBrakesSteering
Filed Jan 2, 2009
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE VEHICLE HAS BEEN IN THE REPAIR SHOP APPROXIMATELY FOUR TIMES AND THEY STATED THAT THE STEERING SHAFT AND THE FRAME IN FRONT OF THE WHEELS FAILED. THE BRAKES ARE CURRENTLY FAILING. THE CONTACT HEARS GRINDING METAL WHEN BRAKING, DRIVING OVER BUMPS, AND WHEN REVERSING. THE DEALER HAS YET TO DETERMINE THE CAUSE OF THE BRAKE FAILURE. THE NOISE HAS INTENSIFIED. THE FAILURE MILEAGE WAS 27,000 AND CURRENT MILEAGE WAS 57,000.
NHTSA ID
10253583
Incident
Feb 11, 2004
Mileage
27,000 mi
Body & structure
Filed Jul 11, 2005
MY 2001 CHEVROLET IMPALA MAKES A VERY LOUD BANGING NOISE WHEN ROTATING THE STEERING WHEEL WHILE STOPPED OR AT VERY LOW SPEED, SUCH AS WHEN PULLING OUT OF A PARKING SPACE.I HAD THE VEHICLE INSPECTED BY THE CHEVROLET DEALER WHERE THE CAR WAS PURCHASED NEW, THE INSPECTION REVEALED FAULTY SUB FRAME WELDING. THE MECHANIC ALSO SAID THIS WAS VERY COMMON WITH THE RECENT IMPALA'S AND AFTER MANY SUB FRAMES WERE REPLACED DUE TO MISSING VERTICLE WELDS AND FAULTY SUB FRAME WELDS, THE MANUFACTURER{ GENERAL MOTORS} BEGAN USING A LESS EXPENSIVE SUPER GLUE TYPE LOCKING MATERIAL KIT OVER THE FAULTY WELDS, WITH AT LEAST THE LAST 5 REPAIRS AT THIS SHOP COMPLETED AS SUCH. I HAVE SEEN MANY REPORTS OF POLICE VEHICLES {IMPALA'S} INVOLVED IN ACCIDENTS AFTER CONTROL LOSS, WHICH MAY BE RELATED TO THE MISSING AND FAULTY WELDS. THE LOUD BANGING NOISE IS METAL TO METAL CAUSED BY FLEXING OF THE ALUMINUM SUB FRAME AT THE MISSING/ FAULTY WELDS.
NHTSA ID
10128372
Incident
Jul 8, 2005
Mileage
1 mi
Body & structure
Filed Jul 5, 2004
REAR DOOR HANDLES BROKE OFF 2001 ON CHEVROLET IMPALA. *AK
NHTSA ID
10080351
Incident
Jul 3, 2004
Mileage
75,000 mi
Body & structure
Filed May 14, 2003
Fire reported
REAR OF CAR CAUGHT FIRE. OCCURRED IN MY EMPLOYER'S PARKING LOT AT 2121 HUDSON AVENUE, KALAMAZOO, MICHIGAN. THE THIRD BRAKE LIGHT AREA. VEHICLE PARKED & UNOCCUPIED. *NLM
NHTSA ID
10018720
Incident
May 8, 2003
Mileage
30,300 mi
Body & structure
Filed Mar 5, 2003
THE BUMPER SHATTERED, WHEN CONSUMER BACKED THE VEHICLE INTO A SNOW EMBANKMENT.*JB
NHTSA ID
10009921
Mileage
24,000 mi
Body & structureElectrical
Filed Sep 9, 2002
DOORS ARE INOPERATIVE DUE TO A COMPUTER MODULE FAILURE. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8018214
Incident
Sep 3, 2002
Body & structureSteering
Filed Jan 23, 2002
Crash reported1 injury reported
WHILE MAKING A RIGHT TURN VEHICLE LOST STEERING, AND CONSUMER HIT A LIGHT POLE. DEALER REPLACED A BROKEN TIE ROD AND A- FRAME. CONSUMER SUFFERED A BRUISED ARM. PLEASE ADD AMOUNT OF DAMAGE TO VEHICLE. *AK
NHTSA ID
8002714
Incident
Dec 1, 2001
Body & structure
Filed Nov 16, 2001
POWER LOCKS WOULD LOCK INTERMITTENTLY, DEALER NOTIFIED, AND INFORMED CONSUMER THAT AFTER STARTING VEHICLE HE SHOULD WAIT UNTIL THE SYSTEM HAS COMPLETED BEFORE SHIFTING INTO DRIVE. THIS WOULD CORRECT THE PROBLEM. CONSUMER WANTED TO KNOW WHY SHOULD ONE HAVE TO WAIT? *AK CONSUMER WAS ALSO INFORMED THAT IS THE WAY SYSTEM WAS DESIGNED. *YD
NHTSA ID
899195
Incident
Feb 15, 2001
Body & structureSuspension
Filed Nov 7, 2001
DURING NORMAL OPERATION THERE IS A VIBRATION AT ANY SPEED, MORE SEVERE WHEN MAKING A TURN TO EITHER SIDE. DEALERSHIP HAS EXAMINED VEHICLE, AND HAS REPLACED 'ENGINE CRADLE TWICE. VIBRATION IS STILL PRESENT, AND DEALERSHIP IS UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
NHTSA ID
898845
Incident
Aug 15, 2000
Body & structure
Filed Jun 6, 2001
WHILE OPENING TRUNK A SHARP PIECE CUT CONSUMER'S HAND. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
889855
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own