RoadVitals

2016 Chevrolet Low Cab Forward 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 30, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 14, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2016 Chevrolet Low Cab Forward 3500, most frequently naming the body & structure, brakes and driver assistance categories. 2 safety recalls have been issued covering this model year; and 308 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure125.0%
  • Brakes125.0%
  • Driver assistance125.0%
  • Fuel system125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V726000

EQUIPMENT

Nov 14, 2017
69,138 units potentially affected
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers provided as a remedy for previous Isuzu recall 15V778.
Isuzu Technical Center of America, Inc.Manufacturer number V1705View on NHTSA.gov
16V797000

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Nov 2, 2016
25,018 units potentially affected
The defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position. Note: In gasoline models only.
The risk: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
The remedy: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Isuzu Technical Center of America, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Jul 30, 2021

We received recalls from GM and we have fuel spewing out of the tank. The vehicle is at the dealer and it is costing us to be without the vehicle as this is a commercial truck and the dealer refusing to take care of the recall. I have videos that I am retaining and cannot upload.

NHTSA ID
11427122
Incident
Jul 29, 2021
Body & structureBrakesDriver assistance
Filed Aug 16, 2018
Crash reported

EXPERIENCED DRIVER ATTEMPTED TO MOVE TRUCK SLOWLY. TRUCK ACCELERATED AND WHILE ATTEMPTING TO BRAKE, DRIVER COULD NOT DO SO. THIS TRANSPIRED FROM A PARKED POSITION AND ATTEMPTING TO GO FORWARD APPROX. A FOOT. SPEED HAD SUCH A VELOCITY THAT DRIVER HIT HIS HEAD ON ROOF OF TRUCK. THE TRUCK ACCELERATOR WAS STUCK AND THE TRUCK WENT OVER A LOW BEARING WALL. TRUCK WAS PARKED IN A DRIVEWAY. COMPLAINT WAS FILED WITH GM IN MAY 2018 WITH NO FURTHER CONTACT FROM GM AFTER INVESTIGATION HAS BEEN CONCLUDED. THERE IS A RECALL ON THIS TRUCK 16V-797 THE STICKER ON TRUCK FOR VIN STATES NOV. 2018. GM HAS NOT RESPONDED SINCE THE INVESTIGATION. *DT UPDATED 11/02/18*JB

NHTSA ID
11120404
Incident
May 24, 2018
Mileage
3,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT6463

This PI communicates information that a dealer may need to select the correct J2534 Device "Bosch - MDI 2" to communicate with the vehicle

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Low Cab Forward 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024000—
2023000—
2022000—
2021000—
2020000—
2019010—
2018010—
2017020—
2016Viewing220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.