RoadVitals

2002 Chevrolet Lumina

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Dec 9, 2002
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Chevrolet Lumina. 1 safety recall has been issued covering this model year; and 200 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
02V329000

AIR BAGS:FRONTAL

Dec 9, 2002
272 units potentially affected
The defect: ON CERTAIN PASSENGER, SPORT UTILITY VEHICLES AND MINI VANS, SOME OF THESE VEHICLES HAVE A PASSENGER AIR BAG THAT WAS MANUFACTURED WITHOUT A CHECK VALVE PIN. AN AIR BAG WITHOUT THE CHECK VALVE PIN COULD PRODUCE INCREASED PRESSURE AT THE ONSET OF THE AIR BAG DEPLOYMENT AND REDUCED PRESSURE AFTERWARD.
The risk: THIS COULD INCREASE THE SEVERITY OF INJURY TO A PERSON WHO WAS NOT PROPERLY RESTRAINED AND WHO WAS CLOSE TO THE PASSENGER AIR BAG AT THE TIME OF DEPLOYMENT. IT COULD ALSO REDUCE THE AB8ILITY OF THE AIR BAG TO PROTECT A RESTRAINED FRONT SEAT PASSENGER.
The remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PASSENGER AIR BAG. OWNER NOTIFICATION BEGAN DECEMBER 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OLDSMOBILE AT 1-800-442-6537, OR SATURN AT 1-800-553-6000, PROMPT #3.
GENERAL MOTORS CORP.Manufacturer number 02061View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

24-NA-141

POWER TRAIN

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.

16-NA-383

ENGINE; FUEL/PROPULSION SYSTEM

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Lumina by model year
YearComplaintsRecallsInvestigationsIssue Index
2014000—
2008100—
2002Viewing010—
2001214044.5
2000306156.3
19991033159.2
19982234357.2
19973472258.7
19962453462.1
19954927055.0
19941262048.7
19932433159.2
19923424259.4
19913526964.2
199042791563.6
1989005—
1988005—
1987102—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.