Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Jul 25, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
11%
of 87 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2013 Chevrolet Malibu Eco submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
Shown in the owner’s own words, exactly as filed
AirbagsElectrical
Filed Jul 25, 2019
TAKATA RECALL . MY CAR JUST DIED OUT OFF NOWHERE WHILE I WAS JUST PARKED AND WHEN IT FINALLY GOT JUMPED THE 'SERVICE AIRBAG' LIGHT CAME. I'VE DONE SOME RESEARCH AND THIS HAS BEEN HAPPENING TO EVERYBODY AND THE REPAIRS IS UP TO $1000
NHTSA ID
11234691
Incident
Jul 25, 2019
Mileage
118 mi
AirbagsDriver assistance
Filed May 10, 2018
BATTERY SYSTEM CHARGING FAILURE...CAR STALLS WILL NOT START. EVEN WITH A JUMP...DOORS ALL LOCK...AIRBAG FAILURE LIGHT COMES ON
NHTSA ID
11092861
Incident
Apr 12, 2018
Mileage
57,000 mi
Airbags
Filed Feb 13, 2018
I STARTED MY CAR, AND THE SERVICE AIRBAG POPPED UP ON MY SCREEN.
NHTSA ID
11072810
Incident
Feb 13, 2018
Mileage
63,500 mi
Airbags
Filed Aug 7, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU ECO. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
NHTSA ID
11013528
Incident
Jul 12, 2017
Mileage
35,000 mi
AirbagsElectrical
Filed Jun 12, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU ECO. WHILE OPERATING THE VEHICLE, THE CHECK BATTERY SENSOR, THE AIR BAG INDICATOR, AND THE SERVICE POWER STEERING INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE SUDDENLY SHUT OFF. THE BATTERY WAS RECHARGED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO CASTLE CHEVROLET IN ILLINOIS WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
NHTSA ID
10994519
Incident
Jun 1, 2015
Mileage
20,000 mi
AirbagsElectrical
Filed Feb 21, 2017
WHILE DRIVING HOME MY INSTRUMENT PANEL LITE UP AND RADIO STARTED PLAYING FOR ABOUT 10 MINUTES THEN CLEARED AND THE SERVICE AIR BAG CAME ON.... HAVE AN APPOINTMENT WITH CHEVROLET DEALERSHIP FOR DIAGNOSTIC TESTING
NHTSA ID
10955757
Incident
Feb 19, 2017
Mileage
95,616 mi
AirbagsSteering
Filed Oct 29, 2015
Crash reported1 injury reported
VEHICLE MAKE, MODEL, AND YEAR: 2013 CHEVROLET MALIBU ECO VEHICLE VIN NO.: [XXX] INCIDENT DATE: 06/21/2015 INCIDENT TIME: 10:40:00 AM INCIDENT LOCATION: [XXX] APPROXIMATE MONETARY VALUE: 100000 ARE YOU WILLING TO TESTIFY IN COURT REGARDING THIS COMPLAINT? (X)YES( )NO DID YOU COMPLAIN DIRECTLY TO THE BUSINESS? (X)YES( )NO IF SO, WHO? CHEVY CUSTOMER ACCURANCE WHAT WAS THE RESPONSE FROM THE BUSINESS? CASE #[XXX] NOTHING ON 9/7/2015 I BOUGHT THIS BRAND NEW CHEVY MALIBU ECO WITH A STICKER PRICE OF OVER $28.000 DOLLARS THERE WHERE MANY ISSUES AND RECALLS BACK IN NOV 2014 I GOT A LETTER FROM CHEVY REGARDING A SAFETY ISSUE WITH THE STEERING IN THIS CAR GM DID NOT DO A RECALL AS YOU KNOW IT WOULD HAVE COST THEM MILLONS OF DOLLARS TO DO A RECALL INSTEAD THEY SENT THIS LETTER OUT I TOOK THE LETTER TO THE CHEVY DEALER 2 TIMES THEY DID NOTHING ON 6/21/15 I WAS COMING FROM SEEING MY DYING MOTHER WHO WAS IN A LONG TERM CARE FOR 14 MONTHS SHE DID DIE LAST WEEK BUT ON THIS DATE I WAS DRIVING HOME ON THIS ROAD I DROVE 2 TIMES A DAY FOR 14 MONTHS THE GM CHEVY DEFECT CAUSED ME TO HAVE A CAR ACCIDENT WITH INJURY'S ME BEING INJURED THE STEERING WHEELS STAYED STRAIGHT AND CAUSED THE ACCIDENT I DID GET BLAMED FOR THE ACCIDENT LOST MY 2013 CHEVY MALIBU ECO WENT TO THE HOSPITAL WITH TRAMA FOR 6 TO 8 WEEKS PAID A FINE OF $439.00 THEN ON JULY 11 2015 I BOUGHT ANOTHER NEW CHEVY THE DEALER ACTION CHEVY SCAMMED ME I WAS TO PAY $21.200 FOR THE CAR MINUS THE $1500 REBATE THE CAR DEALER CHANGED IT TO I PAY $21.200 MINUS THE $1500 REBATE ACTION CHEVY ALSO SCREWED ME ON BUYING A 3RD CHEVY IN 12 YEARS I LOST MAYBE $100.000 PLUS MY CAR INS WENT UP BECAUSE OF THIS CHEVY GM DEFECT CHEVY /GM NEED TO DO A RECALL ATTORNEY NEEDS TO DO A CLASS ACTION LAW SUITE AGAINST CHEVY/GM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10787109
Incident
Jun 21, 2015
Mileage
13,700 mi
AirbagsSteering
Filed Oct 17, 2015
Crash reported1 injury reported
NOV 2014 I GOT A SAFETY STEERING ISSUE WITH IS CALL TOOK IT TO THE DEAL ACTION CHEVY 2 TIMES THEY DID NOTHING ABOUT LETTER # 14232 ON 6/21/2015 I HAD AN ACCIDENT BECAUSE OF THIS STEERING SAFET ISSUE THAT GM/CHEVY DID NOT DO ANYTHING ABOUT THEY DID NOT DO A RECALL BECAUSE IT WOULD COST MILLONS OF DOLLARS I GOT BLAMED FOR THE ACCIDENT THAT WAS BECAUSE OF GM/CHEVY ALL GM/CHEVY DID WAS OPEN A CASE # 8-1613872160 ON 10/9/15 AND GM/CHEVY DID NOTHING
NHTSA ID
10783087
Incident
Jun 21, 2015
Mileage
13,700 mi
AirbagsElectricalExterior lighting
Filed Jun 14, 2014
I PURCHASED THIS VEHICLE ON FEBRUARY 7, 2013. BEFORE DRIVING OFF OF THE DEALER LOT, WE ASKED WHY AN AIRBAG LIGHT WAS FLASHING. THE DEALERSHIP ASSURED US IT WAS FINE AND DID NOT LOOK INTO IT. THEY LET US DRIVE THE CAR HOME. AFTER ABOUT A WEEK OF THE LIGHT CONTINUING TO FLASH AND THE CAR NOT RECOGNIZING THAT MY HUSBAND WAS IN THE PASSENGER SEAT AND TURNING THE PASSENGER AIRBAG ON, WE DECIDED TO TAKE IT INTO THE LOCAL DEALERSHIP TO GET IT CHECKED OUT. UPON TAKING IT THERE, WE LEARNED THAT THERE HAD BEEN AN ACTIVE RECALL ON MY CAR WITH THE AIRBAG POTENTIALLY BEING ABLE TO DEPLOY IF THE CAR BRAKED TOO HARD. SO WE FOUND OUT WE WERE SOLD THE CAR WITH AN ACTIVE RECALL AND IT WAS NOT FIXED BEFORE PURCHASE. AFTER THIS FIRST INCIDENT ON THE DAY I BOUGHT IT, THERE HAS BEEN NOTHING BUT PROBLEMS. THE GCM RECALLED, THE WIRING HARNESS RECALLED, BOTH WHICH COULD START A FIRE, I HAVE STEADILY LOST GAS MILEAGE AND NOW AVERAGE ONLY 26 MPG, IF I'M LUCKY, NOT THE 37-40 ADVERSTISED, THERE IS A BUZZING NOISE WHEN TRYING TO GO IN AND OUT OF ECO MODE, WHICH THE DEALERSHIP ASSURED US WAS "PROBABLY NORMAL", AND NOW THERE IS SOME KIND OF SMOKE COMING OUT OF THE VENTS AND MOISTURE ALL OVER THE DRIVER SIDE FLOOR MAT. WE HAVE ALSO RECENTLY FOUND OUT THAT THIS MODEL WAS DISCONTINUED AFTER ONLY ONE YEAR. IN SPITE OF THIS, CHEVY WILL NOT DO ANYTHING ABOUT IT, BUT OFFER TO HELP US TRADE IT IN, AND EVEN THEN THEY WOULD NOT GIVE US WHAT THE CAR IS "WORTH". IN MY OPINION, IF CHEVY KNOWS THEY DID SOMETHING WRONG, THEY NEED TO TAKE CARE OF THEIR CUSTOMERS WHO BOUGHT THE WORTHLESS CARS TO BEGIN WITH. I AM A COMPLETELY DISSATISFIED CUSTOMER, YET THEY DON'T SEEM TO CARE, SO THEY HAVE NOW LOST NOT JUST ME AND MY HUSBAND AS CUSTOMERS, BUT ALSO FAMILY AND FRIENDS THAT HAVE HEARD OF OUR TERRIBLE AND UNSAFE EXPERIENCE. *JS
NHTSA ID
10598326
Incident
Feb 7, 2013
Mileage
352 mi
Airbags
Filed Mar 17, 2014
Crash reported
I HIT A DEER GOING 55 MPH AND THE AIR BAG DID NOT DEPLOY. I GOT A STATEMENT ON THE SCREEN RIGHT WHEN IT HAPPENED SAYING AIRBAG SERVICE. I WOULD THINK HITTING SOMETHING GOING THAT FIRST WOULD DEPLOY AN AIRBAG. *TR
NHTSA ID
10572906
Incident
Mar 17, 2014
Mileage
45,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own