2017 Chevrolet Malibu Hybrid Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2017 Chevrolet Malibu Hybrid, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical1139.3%
- Powertrain (other)414.3%
- Engine310.7%
- Body & structure27.1%
- Driver assistance27.1%
- Fuel system27.1%
- Visibility13.6%
- Exterior lighting13.6%
- Transmission13.6%
- Airbags13.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
In 2019 I took my vehicle under warranty to the purchasing dealership to fix a "shift to park" reading after the vehicle is parked. It precludes turning off the car. Repeatedly restarting the car and shifting to park and/or jiggling the controller in park usually stopped the reading. The dealer replaced the control shifter, which fixed the problem for many years. This August, the problem started recurring and I have been attempting to make an appointment in the last week, but none of the local dealers say they can repair this for some time. Most cannot even diagnose the problem for a week or two.
the secondary battery that sits in the trunk, above the back driver side tire had a short. the cable bunt out and my car reduced speed and it had me pull over. I did not know this is what had happened until i drove it again and i could no longer start it. the shift knob is locked and cant put it on drive or neutral. initializing wait to shift, theft deterrent system, transport mode on, stabilitrak, among other things popped up. Had that short sparked up into an actual fire, yes, my life could have been at risk as the car could have caught on fire. Due to it being a long weekend (memorial day weekend) I couldn't take it to a Chevy dealer. I am on an out of town trip for my kids soccer tournament. i currently have it sitting a tow yard waiting to take it to my house, and then towed to Chevy dealer in Hemet, CA, where I live.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The car completely lost power while being driven on a freeway in Sacramento, California. The car was towed to a Chevrolet dealer in Davis, California and they determined that the car lost power due to a faulty Auxiliary Battery Negative Cable Assembly (Part # 84085823). The Chevrolet dealer cannot find the part because GM has discontinued production of the part. Also, despite extensive internet searches for the part including after-market sites, E-Bay, Amazon, AC Delco, all major auto part supply chains, etcetera, the part has not been found. The car has been at the dealer's facility for ~ 6 weeks with no resolution. The car is a hybrid, has been serviced regularly and properly, has never been in an accident and is very good shape. In other words, if the car is safely repaired, it is still going to be a very useful family vehicle. GM representatives have told the dealer to try to find the part in a local junk yard. The car will likely not be safe if a junkyard part is ultimately used in the repair - the reason the the car is at the dealership is because the car completely died at freeway speed. The cost of the needed part was only ~ $50 (fifty dollars) when it was being produced.
In 2019 I took my vehicle under warranty to the purchasing dealership to fix a "shift to park" reading after the vehicle is parked. It precludes turning off the car. Repeatedly restarting the car and shifting to park and/or jiggling the controller in park usually stopped the reading. The dealer replaced the control shifter, which fixed the problem for many years. This August, the problem started recurring and I have been attempting to make an appointment in the last week, but none of the local dealers say they can repair this for some time. Most cannot even diagnose the problem for a week or two.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
Car accelerates on its own while I’m driving. In addition , without warning the car engines suddenly reduced speed. This has accrued while I’m on the freeway without any warnings.
I PURCHASED A 2017 CHEVROLET MALIBU AS I AM A SALESMAN AND ON THE ROAD ALL DAY. MY REDUCE ENGINE LIGHT CONTINUES TO COME ON. THE CAR IS NOT EVEN 2 YEARS OLD. I WAS ADVISED IT CAN BE THE THROTTLE POSITION SENSOR OR THROTTLE BODY. I HAVE SEEN MANY COMPLAINTS ON LINE FOPR THE SAME CAR. WHY IS A BRAND NEW CAR HAVING THIS ISSUE?. I WAS ON THE HIGHWAY AND REDUSED SPEEDS TO 20 MPH AND ALMOST CAUSED A MAJOR ACCIDENT. I CONTINUALLY NEED TO PULL OVER AND TURN OFF CAR TOP RESET ITSELF. PLEASE LET ME KNOW WHY THIS HAS NOT BEEN RECALLED WITH SO MANY COMPLAINTS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE CAR WAS PARKED AND I WAS EXITING MY VEHICLE. I PIVOTED TO CLOSE THE DRIVER SIDE DOOR. I ACCIDENTALLY DID NOT HAVE MY LEG FULLY CLEAR OF THE DOOR. THE WING TIP EDGE ACTED LIKE A SHOVEL AND TOOK OUT A PIECE OF SKIN ON MY LEG AS I CLOSED THE DOOR REQUIRING STITCHES. I WAS USING A NORMAL AMOUNT OF FORCE TO CLOSE THE DOOR AND WAS SHOCKED AT THE DAMAGE THE DOOR TIP DID TO MY LEG. IT WENT THROUGH THE SKIN LAYER DOWN TO THE MUSCLE. I BELIEVE THE WING TIP DESIGN OF FORWARD CAR DOORS ARE A SAFETY HAZARD AND RISK FOR INJURY. PLEASE CONSIDER MAKING THE EDGE MORE ROUNDED LIKE THE REAR DOORS. THE FILES I AM INCLUDING ARE FROM THE DAY OF INJURY (11/11/17) AND AFTER STITCHES (11/13/17).
THE CAR SOMETIMES HAS A HUGE DELAY AFTER YOU PUSH THE START BUTTON ON DASH TO ACTUALLY START, AND BEING A HYBRID THE CAR SHAKES BAD WHEN ENGINE STARTS, IT'S SOUNDA LIKE CRAP TO BE HONEST. I'VE GOT 12K MILES ON IT AND IT'S BEEN SERVICED AT CHEVY ONLY, AND THE [XXX] THING HAS A RATTLE IN THE DASH THEY 'CAN'T FIGURE OUT' AND THEY DON'T HEAR ANY ABNORMAL ENGINE NOISE. AND THEY SAY IT'S NORMAL TO LAG THAT BAD WHEN STARTING, AS IT HAS TO 'POWER UP'. BUT WHEN CAR WAS NEW IT DIDN'T DO THAT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
Car accelerates on its own while I’m driving. In addition , without warning the car engines suddenly reduced speed. This has accrued while I’m on the freeway without any warnings.
WITHIN 1 YEAR I BOUGHT BRAND NEW HYBRID MALIBU CAR FROM CHEVY DEALER, I HAD EXPERIENCED DEAD 12V BATTERY. DEALER REPLACED THE BATTERY WHICH I PAID EVEN THOUGH I THOUGHT IT SHOULD BE WITHIN WARRANTY. LAST NIGHT I EXPERIENCED 3RD DEAD BATTERY AGAIN AFTER I PARKED THE CAR FOR 7 HRS OFFICE WORK. THE 2ND TIME DEAD BATTERY OCCURED WAS LAST JUNE 2019 ONLY, DEALER ALSO REPLACED THE BATTRY. ITS A 3RD TIME THAT I EXPERIENCE DEAD BATTERY (STATIONARY/PARKED) FOR BRAND NEW CAR 2017 HYBRID MALIBU WITHIN 2 YEARS. OBVIOUSLY ITS NOT THE BATTERY ISSUE BUT ITS DESIGN OF ELECTRICAL SYSTEM. BEFORE AND DURING THE BATTERY ISSUE, I GOT STABILITRAK LIGHT ON AND STEERING ASSIST IN REDUCED ALARM AS WELL. I JUST WANT TO VENT MY FRUSTATION WITH THIS BRAND NEW CAR. HOPE OTHER CAR OWNERS WILL BENEFIT FROM THIS INFO. FOR 10 YEARS I NEVER HAD BATTRY ISSUE ON MY PREVIOUS CAR. THANKS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Car voltage stays very high (between 14.8 and 15 volts) for extended periods of time. At which point the windows have fogged up and there is a raw egg smell in the cabin - probably Sulfur. Both the hybrid and the 12v car battery are located in the truck and there are vents that draw air from the cabin to ventilate those batteries. The car voltage will also stay at 12.5 to 12.6 for extended periods of time. During both high and low periods numerous internal systems have failed, including bit not limited to steering assist, anti-locks bakes, Stabilitrack, On star, Hybrid Control Processor and ECM. Car has been brought to the dealer 3 times. First time (early November 2021) it was diagnosed with an hybrid inverter and a software update was installed. Issues continued. As of 12/28/21, Coggin Chevrolet (Jacksonville, FL) has had the car for 2 weeks and can't fix or confirm what is wrong with the car. I have received numerous e-mails from On-star with engine error codes as well as 5 messages saying there is an issue with the Electric Drive Unit in the car. The car has roughly 24K miles on it.
I PURCHASED A 2017 CHEVROLET MALIBU AS I AM A SALESMAN AND ON THE ROAD ALL DAY. MY REDUCE ENGINE LIGHT CONTINUES TO COME ON. THE CAR IS NOT EVEN 2 YEARS OLD. I WAS ADVISED IT CAN BE THE THROTTLE POSITION SENSOR OR THROTTLE BODY. I HAVE SEEN MANY COMPLAINTS ON LINE FOPR THE SAME CAR. WHY IS A BRAND NEW CAR HAVING THIS ISSUE?. I WAS ON THE HIGHWAY AND REDUSED SPEEDS TO 20 MPH AND ALMOST CAUSED A MAJOR ACCIDENT. I CONTINUALLY NEED TO PULL OVER AND TURN OFF CAR TOP RESET ITSELF. PLEASE LET ME KNOW WHY THIS HAS NOT BEEN RECALLED WITH SO MANY COMPLAINTS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
MY REASON FOR WRITING IS MY CAR WAS STRUCK IN THE WINDSHIELD BY A ROCK REQUIRING REPLACEMENT OF THE WINDSHIELD. AFTER THE WINDSHIELD WAS REPLACED, I NOTICED UNDER CONDITIONS OF BRIGHT LIGHT SUCH AS A SUNNY DAY, I COULD NOT SEE CLEARLY THROUGH IT BECAUSE OF SIGNIFICANT REFLECTIONS OFF OF THE DASHBOARD. SEE PHOTO NUMBER 1. I DID BRING THIS TO THE ATTENTION OF THE CHEVROLET DEALER WHO REPLACED THE WINDSHIELD, AND THE GLASS COMPANY THAT SUPPLIED THE WINDSHIELD. THEY BOTH AGREED THE REFLECTIONS SEEMED UNUSUAL, BUT STATED THE AFTERMARKET REPLACEMENT MET THE APPROPRIATE GLASS STANDARDS. SEE PHOTO 2 FOR THE GLASS MANUFACTURER. THEY SUGGESTED I REPLACE THE WINDSHIELD WITH AN OEM REPLACEMENT, WHICH I PLAN TO DO FOR SAFETY REASONS. MY REASON FOR WRITING IS TO ASK IF YOU CAN TELL ME WHAT STANDARD FOR OPTICAL TRANSMISSION IS REQUIRED OF NON-OEM REPLACEMENT WINDSHIELDS. IF I CAN SHOW THAT THE WINDSHIELD DOES NOT MEET FEDERAL GLASS STANDARDS PERHAPS THEY MIGHT HELP WITH THE ADDED COST OF REPLACEMENT. I DO HAVE A GOOD TECHNICAL UNDERSTANDING OF OPTICAL TRANSMISSION AND REFLECTANCE, AS I AM A RETIRED OPTOMETRIST. I MIGHT ADD THAT PART OF THE HIGH REFLECTANCE OF THE WINDSHIELD IS IN PART DUE TO THE ASH-GRAY INTERIOR COLOR, A DESIGN FLAW. HOWEVER, THE REPLACEMENT WINDSHIELD IS MUCH MORE REFLECTIVE THAN THE ORIGINAL, BASED ON MY BEST RECOLLECTION. THANK YOU FOR YOUR HELP.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU HYBRID. THE CONTACT ACTIVATED THE LEFT TURN SIGNAL AND IT FAILED TO TURN OFF AND CONTINUED BLINKING ONCE THE TURN WAS COMPLETED. THE CONTACT HAD TO MANUALLY TURN OFF THE BLINKER. ONE DEALER WAS NOTIFIED AND WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE FIRST DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO PROVIDE A RECOMMENDED REPAIR SOLUTION. A SECOND DEALER INDICATED THAT THE CONDITION WAS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
In order to turn off the vehicle, the vehicle must be in park. I have experienced several incidences where, despite being in park (shifter is moved all the way forward and the “P” is red on the dash display), the vehicle will not turn off and states to shift to park to turn off. Sometimes I can just return the car to drive and then put it in to park again, but I have had several incidences where I was unable to turn off my vehicle after 10 or more tries to get it in to “park”.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
6/13/2017 I WAS INVOLVED IN A 2 VEHICLE COLLISION ON A HIGHWAY. I WAS TRAVELING APPROXIMATELY 55 MPH WHEN A VEHICLE PULLED OUT DIRECTLY IN FRONT OF ME, ATTEMPTING TO CROSS MY LANE OF TRAFFIC. BOTH VEHICLES WERE TOWED. STAFF AT THE TOW SERVICE DISCOVERED THE REAR DOOR AIRBAGS HAD NEVER BEEN PLUGGED IN AT THE FACTORY. THIS IS A LACK OF QUALITY CONTROL AT MANUFACTURERS LEVEL.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .