RoadVitals

2002 Chevrolet Prizm

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Jun 23, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 11, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

Overview

Our database contains 19 NHTSA owner-reported complaints for the 2002 Chevrolet Prizm, most frequently naming the engine, interior & seats and electrical categories. 1 safety recall has been issued covering this model year; and 284 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine526.3%
  • Interior & seats315.8%
  • Electrical210.5%
  • Steering210.5%
  • Airbags210.5%
  • Visibility15.3%
  • Body & structure15.3%
  • Exterior lighting15.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10E002000

SUSPENSION

Feb 11, 2010
12,657 units potentially affected
The defect: RIDE CONTROL IS RECALLING CERTAIN FRONT STRUT MOUNTS BRANDED AS GABRIEL RIDE CONTROL OR ARVINMERITOR, P/NOS. 142435, 142193, 142305, 142303, SOLD AS REPLACEMENT EQUIPMENT FOR THE VEHICLES LISTED ABOVE. THE AFFECTED FRONT STRUT MOUNTS DID NOT CONTAIN A WELD JOINT BETWEEN THE BEARING HOUSING AND THE RATE PLATE.
The risk: THE ABSENCE OF THE WELD CAN ALLOW THE STRUT TO COME OUT OF ITS MOUNTING POSITION UNDER CERTAIN EXTREME DRIVING CONDITIONS WHICH COULD CAUSE DAMAGE TO SURROUNDING VEHICLE COMPONENTS INCREASING THE RISK OF A CRASH.
The remedy: RIDE CONTROL WILL NOTIFY OWNERS OF RECORD AND REPLACE THE AFFECTED PARTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 15, 2010. OWNERS MAY CONTACT RIDE CONTROL AT 1-248-458-1396.
RIDE CONTROL, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 19
Engine
Filed Jun 23, 2018

ENGINE ABSORBS OIL. AFTER PURCHASING; ENGINE SEIZED. PURCHASED 2ND ENGINE AT BEECHMONT CHEVROLET...SAME FLAW. ENGINE SEIZED AT FIVE MILE ROAD EXIT OFF OF I-275. TO THIS DAY IF I DO NOT CHECK OIL ON REGULAR BASIS. I POSE A RISK OF ENGINE SEIZING AGAIN.

NHTSA ID
11103606
Incident
May 8, 2008
Airbags
Filed Jun 23, 2015

MY 2002 CHEVROLET PRIZM (SAME AS A TOYOTA COROLLA) HAS ITS CRUSE CONTROL, HORN, AND THE DRIVERS SIDE AIRBAG ALL MOUNTED ON THE STEERING WHEEL, ELECTRICALLY CONNECTED TO THE REST OF THE CAR THROUGH AN INFLATABLE RESTRAINT STEERING WHEEL MODULE COIL (AKA CLOCK SPRING) MECHANISM. BOTH THE CRUSE CONTROL AND THE HORN DO NOT NOW OPERATE AND HAVEN'T FOR YEARS, DOES THIS MEAN THAT THE AIRBAG IS ALSO INOPERATABLE (TWO OUT OF THREE FAILURES SOUNDS LIKE A BAD OMEN; CONVENTIONAL WISDOM TELLS ME THAT THIS AIRBAG SYSTEM IS ALSO FAULTY)? IS THIS CAR SAFE TO CONTINUE TO OPERATE WITH THIS ALLEGED DEFECT?

NHTSA ID
10726851
Incident
Jan 1, 2010
Mileage
73,000 mi
Suspension
Filed Jan 30, 2015

TL* THE CONTACT OWNS A 2002 CHEVROLET PRIZM. WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E002000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID
10679952
Incident
Jun 27, 2014
Mileage
60,000 mi
Steering
Filed Aug 10, 2010

2002 CHEVROLET PRIZM. CONSUMER STATES PROBLEM WITH STEERING WHEEL LOCKING UP *TGW

NHTSA ID
10348768
Incident
Jan 1, 1901
Engine
Filed Jan 28, 2010

PURCHASED CAR JULY '09 WITH 64,000 ON ENGINE. VEHICLE PURCHASED WITH 90 DAY WARRANTY. 2700 MILES AFTER PURCHASE, ENGINE EMITTED BLUE SMOKE AFTER HIGHWAY DRIVING. VEHICLE TAKEN TO REPAIR SHOP, PISTONS HOLD NO COMPRESSION, ONE VALVE SHOT, REPAIR SHOP AND WARRANTY COMPANY STATE VEHICLE NOT DRIVABLE, NEEDS REPLACEMENT ENGINE, POTENTIAL VALVE DAMAGE., ENGINE COULD CEASE IF DRIVEN. WARRANTY DID NOT COVER SLUDGE DAMAGE DUE TO NEGLIGENCE OF PREVIOUS OWNER. CAR BURNS OIL VARIABLY RANGING FROM 1QT PER 500 MILES TO 3QT PER 200 MILES. OWNERS MANUAL STATES CAR BURNS 1 LITER PER 800 MILES FROM NEW. NOT WORTH PAYING 3K TO 6K FOR NEW ENGINE WHEN VEHICLE VALUED AT 5K. OIL BURNING WORSE AFTER CHANGING OIL, SLUDGE CLOGGED OIL PUMP AFTER 5K OF DRIVING. TW*

NHTSA ID
10303094
Incident
Jul 31, 2009
Mileage
72,000 mi
Visibility
Filed Dec 8, 2009

DEAR MADAM/SIR, IN TODAY'S (12/08/09) WALL STREET JOURNAL, IN THE ARTICLE ABOUT TOYOTA RECALLS, IT WAS MENTIONED THAT 2003 AND 2004 COROLLAS AND MATRIXES WERE RECALLED TO FIX A FLAW THAT COULD CAUSE THE POWER WINDOWS TO STOP WORKING. I OWN A 2002 PRIZM, WHICH I BELIEVE IS A COROLLA WITH A PRIZM BADGE. I HAD TO HAVE ONE POWER WINDOW FIXED AT 43,495 MILES, ANOTHER AT 56,236 MILES AND NOW THE OTHER TWO ARE GIVING ME PROBLEMS AT 77,000 MILES. TOYOTA AND CHEVROLET NEED TO STUDY THIS PROBLEM AND EXTEND THE RECALL TO THE 2002 MODELS. *TR

NHTSA ID
10294959
Incident
Nov 2, 2009
Mileage
43,495 mi
Engine
Filed Sep 21, 2009

PURCHASED CAR JULY '09 WITH 64,000 ON ENGINE. VEHICLE PURCHASED WITH 90 DAY WARRANTY. 2700 MILES AFTER PURCHASE, ENGINE EMITTED BLUE SMOKE AFTER HIGHWAY DRIVING. VEHICLE TAKEN TO REPAIR SHOP, PISTONS HOLD NO COMPRESSION, ONE VALVE SHOT, REPAIR SHOP AND WARRANTY COMPANY STATE VEHICLE NOT DRIVABLE, NEEDS REPLACEMENT ENGINE, POTENTIAL VALVE DAMAGE., ENGINE COULD CEASE IF DRIVEN. *TR

NHTSA ID
10284716
Incident
Sep 18, 2009
Mileage
67,000 mi
Electrical
Filed Feb 10, 2009

CHECK ENGINE LIGHT HAS COME ON PERMANENTLY. THIS CAN BE TEMPORARILY TURNED OFF BY MECHANICS BUT ALWAYS COMES BACK ON AGAIN. SINCE THERE IS NO PROBLEM WITH THE ENGINE, THIS WARNING LIGHT IS USELESS IF I HAVE A REAL PROBLEM. *TR

NHTSA ID
10258185
Incident
Jan 1, 2006
Mileage
50,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIP5358D

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

PIP4723J

ELECTRICAL SYSTEM

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

PIT5099H

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Prizm by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing191040.1
2001451045.3
2000241047.0
1999361048.6
1998271046.3
1997000—
1996100—
1995000—
1994000—
1991200—
1990101—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.