2009 Chevrolet Silverado 2500 Owner Complaints

Been getting notification post cards about this airbag recall and called my dealer in June 2023 about getting the work done, and have not heard back from them to schedule anything. 11 months later I talked to them, and they say the part is hard to get, and they are waiting on the parts. Now I am 14 months past the time I called to schedule repairs and still no parts. I don't think this is being handled in a timely manner. Still driving around with a recalled airbag.

NHTSA ID

11607699

Incident

Aug 10, 2024

Our truck 7 pin female hitch plug caught fire and caught our trailer on fire. There is a recall for the 2009 Chevy 2500's but the recall is not on our VIN Number. We would like to report this just in case it is happening to other 2009 Chevy 2500 trucks. ,

NHTSA ID

11536874

Incident

Aug 3, 2023

i have a 2009 Chevy 2500 HD and my ABS, Stable Trac and air bag lights resently went on and i all the sudden lost brake power and found out that the Abs module and Harness were melted really bad. i have not reported it to anyone yet i dont know how to go about it .

NHTSA ID

11516137

Incident

Apr 8, 2023

The contact owns a 2009 Chevrolet Silverado 2500. The contact stated that while operating the vehicle, the trailer brake warning message displayed. Additionally, while towing a trailer, the trailer brake erroneously activated. The vehicle was taken to an independent mechanic who diagnosed that the trailer brake sensor was faulty. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 120,000.

NHTSA ID

11461747

Incident

Oct 1, 2014

Mileage

120,000 mi

Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11428871

Incident

Feb 1, 2021

Mileage

4 mi

Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts are not available.

NHTSA ID

11422961

Incident

Jun 30, 2021

THE DASH HAS CRACKED IN 4 DIFFERENT PLACES, TWO OF WHICH IS NEXT TO THE PASSENGER SIDE AIRBAG. THE DASH CRACKED DURING A FRONT END COLLISION AT A STOP SIGN ON A FARM TO MARKET ROAD.

NHTSA ID

11404926

Incident

Feb 16, 2021

Mileage

170,000 mi

I HAVE HAD SEVERAL ELECTRICAL ISSUES AS WIRING HARNESS RUB THROUGH BEHIND THE LEFT CYLINDER HEAD,RIGHT SIDE OF DASHBOARD CRACKING ABOVE PASSENGER SIDE AIRBAG WHICH WAS REPORTED AND NOTHING DONE AS REPLIES ,I SEE THIS AS A DANGER TO ME AND PASSENGERS AS IT MAY BLOW UP AND HURT OR KILL OCCUPANTS AND ELECTRICAL ISSUES ARE A FIRE HAZARD AS PERSONAL SAFETY .

NHTSA ID

11395572

Incident

Jan 20, 2020

Mileage

85,000 mi

WENT TO THE STORE AND SAW MY DASH HAD A CRACK IN IT. IT WAS IN MY DRIVEWAY LOCKED. NOBODY HAD ACCESS TO IT.

NHTSA ID

11385051

Incident

Dec 26, 2020

DASH IS CRACKING AROUND AIRBAG. MINE CRACKED JUST SITTING. THIS SEAMS TO BE AN ONGOING ISSUE WITHIN THE GM COMMUNITY. THESE DASHES ARE CRACKING AND COULD CAUSE SOMEONE TO BE INJURED SHOULD THE VEHICLE GET INTO AN IMPACT AND NOT ONLY THE AIRBAG DEPLOY BUT PLASTIC SHARDS PROJECT AHEAD OF THE AIRBAG.

NHTSA ID

11382844

Incident

Jul 19, 2020

Mileage

79,108 mi

LOSS IN FUEL TANK PRESSURE. STRUCTURAL STRESSING CAUSING LEAKS AT TANK, FUEL PUMP MODULE CONNECTOR AND FUEL SUPPLY HOSE. DTC CODES P0446 / P0451. EVAP LEAK LOCATED IN TOP TANK PORT AND ASSOCIATED DIRECT CONNECTION SECONDARY CRACKING OF THE PLASTIC FUEL SUPPLY LINE AT TANK TOP. TANK CRACKED AT PORT. CRACKING DUE TO STRESS FROM NORMAL DRIVING VIBRATIONS AS THESE ARES ARE PROTECTED FROM ROAD HAZARDS.RESULTING GAS LEAK WILL COVER TANK AND METAL SHROUD. FIRE HAZARD FROM LEAKING GAS.

NHTSA ID

11363765

Incident

Oct 2, 2020

Mileage

73,000 mi

PLASTIC DASH HAS CRACKED 1ST BY THE PASSENGER SIDE AIRBAG, THEN THE MIDDLE, AND NOW THE DRIVER SIDE. I HAVE GLUED THE DASH TRYING TO STOP THE RATTLING. I FIRST NOTICED IT ABOUT A YEAR AGO , NOT SURE IF IT HAPPENED WHILE DRIVING OR STATIONARY. IT HAS REDUCED THE COSMETIC VALUE OF MY TRUCK, AND IF I GET IN A WRECK IT COULD POSSIBLY SEND SHARDS OF PLASTIC INTO EYES, AND OR BODY CAUSING BODILY HARM.

NHTSA ID

11349821

Incident

Nov 30, 2019

TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TRAPP CHEVROLET (200 S HOLLYWOOD RD, HOUMA, LA 70360, (985) 276-9922) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11341661

Incident

May 3, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WATSON CHEVROLET (625 W AUTO MALL DR, TUCSON, AZ 85705; (520)777-9425) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11337698

Incident

Jul 6, 2020

DASH AROUND THE AIR BAG AND IN FRONT OF INSTRUMENT CLUSTER STARTED CRACKING SHORTLY AFTER WARRANTEE WAS OUT. I CONTACTED CHEVROLET AND THEY SAID IT WAS BECAUSE OF THE SUN. I TOLD THEM I BOUGHT IT IN FLORIDA AND I'M SURE THE SUN DOESN'T SHINE THERE. WHAT AM I SUPPOSE TO DO KEEP IT IN THE GARAGE AND NEVER TAKE IT OUT. THEY OFFER ME 100.00 TOWARDS THE REPAIR. THAT WAS AN INSULT TO A CLEAR MANUFACTURES DEFECT. THE PLASTIC UPON A COLLISION COULD BECOME A FLYING PROJECTILE THAT COULD CAUSE SERIOUS INJURY.

NHTSA ID

11326657

Incident

Jun 10, 2013

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ALL AMERICAN CHEVROLET OF KILLEEN (1802 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (254) 213-5397) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11254142

Incident

Jan 1, 2016

CRACK IN THE DASH NEXT TO THE PASSENGER AIRBAG. CONCERNS THAT IT MAY HAVE A NEGATIVE IMPACT TO THE PASSENGER AIRBAG AND SAFETY. APPEARS TO BE DUE TO A DESIGN FLAW, AS THERE IS NO SUPPORT AND CHEAP MATERIALS.

NHTSA ID

11171051

Incident

Jun 22, 2018

Mileage

105,000 mi

NOT ALL OF THE GAUGE LIGHTS WORK ON THE INSTRUMENT PANEL. SOME WORK LIKE THEY ARE SUPPOSED TO AND OTHERS DON'T WORK AT ALL. CHECKED FUSES AND EVERYTHING ELSE I COULD AND ALL IS WELL. HAS TO BE SOMETHING WRONG WITH THE CLUSTER. I HAVE HEARD OF OTHER CHEVROLET'S HAVING SIMILAR PROBLEM. GAUGES WORK FINE ITS THE LIGHTS THAT DON'T WORK.

NHTSA ID

11156077

Incident

Sep 6, 2018

MY 2009 SILVERADO 2500HD SERVICE AIR BAG LIGHT COMES ON INTERMITTENTLY, HIT A BUMP AND IT GOES OUT, COMES ON AGAIN MANY TIMES DURING DRIVING. I CAN MOVE THE WIRING HARNESS UNDER THE DASH AND DUPLICATE THIS ISSUE. THE CHEVROLET DEALER SAYS THAT I MUST LEAVE THE TRUCK THERE BECAUSE IT WILL BE LENGTHY IN TROUBLESHOOTING WHICH WILL BE COSTLY ACCORDING TO THEM.

NHTSA ID

11152471

Incident

Jan 1, 2016

DASH CRACKS AROUND PASSENGER AIR BAG AND CRACKS OVER INSTRUMENT PANEL.

NHTSA ID

11150764

Incident

Mar 1, 2013

Mileage

35,000 mi

TL* TAKATA RECALL. THE CONTACT OWNED A 2009 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT FELL ASLEEP BEHIND THE WHEEL, VEERED OFF THE ROAD, AND CRASHED INTO A POLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE HANDS, ABDOMINAL AREA, UPPER THIGHS, AND KNEES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED BY THE INSURANCE COMPANY OR A DEALER TO DETERMINE WHY THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 92,060.

NHTSA ID

11139441

Incident

Sep 28, 2018

Mileage

92,060 mi

IT HAS BEEN MORE THAN 2 YEARS AND THE REPAIR IS STILL NOT AVAILABLE. HOW MUCH LONGER DO WE HAVE TO WAIT FOR THE REPAIR?

NHTSA ID

11122406

Incident

Jul 1, 2016

THE ELECTRICAL CURRENT GOING THROUGH THE WIRING HARNESS IS INCONSISTENT. MY TRAILER BRAKES DO NOT WORK CORRECTLY.

NHTSA ID

11099014

Incident

Aug 1, 2010

Mileage

6,000 mi

THE DASH IS CRACKED IN MULTIPLE PLACES AROUND THE AIRBAGS, I AM WORRIED IF I GET IN A ACCIDENT THE BROKEN DASH WILL BE DEADLY MY TRUCK HAS BELOW 60,000 MILES

NHTSA ID

11081567

Incident

Oct 17, 2017

Mileage

59,000 mi

DASHBOARD IS CRACKED

NHTSA ID

11081447

Incident

Mar 14, 2012

Mileage

35,000 mi