2013 Chevrolet Silverado 3500 Problems

STEERING HAS LOCKED UP MOMENTARILY WHILE TURNING AT LOW SPEED INTO A PARKING LOT. THIS HAS HAPPENED NUMEROUS TIMES, BUT IT IS VERY BRIEF. RECENTLY IT HAS HAPPENED SEVERAL TIMES WHILE DRIVING IN DEEP SNOW IN THE MOUNTAINS IN FOUR WHEEL DRIVE. IT COMPLETELY LOCKS UP FOR A SECOND OR SO THEN BREAKS FREE. IT IS NOT TO BE CONFUSED WITH BECOMING DIFFICULT TO STEER, AS IF THE POWER STEERING BELT IS SLIPPING - NO IT COMPLETELY LOCKS UP. NO NOISE IS PRESENT WHEN THIS HAPPENS. NO SQUEALING BELTS, NO GRINDING - NO DIFFERENT NOISE OF ANY KIND. IT JUST LOCKS UP, THEN BREAKS FREE. SINCE IT HAPPENS MOMENTARILY, IT IS VERY DIFFICULT TO INVESTIGATE OR DUPLICATE. THIS HAS HAPPENED NUMEROUS TIMES SINCE THE TRUCK WAS BRAND NEW.

WHEN MAKING TURNS AT SLOW SPEEDS THE STEERING RANDOMLY SEEMS TO LOCK-UP AND I HAVE TO PUT MY FULL STRENTGH INTO THE STEERING WHEEL TO GET THE TRUCK TO TURN. IT WILL ONLY HAPPEN FOR A SPLIT SECOND AND THEN ACT NORMALLY. BUT IT HAS CAUSED ME TO ALMOST HAVE SEVERAL COLLISIONS WITH OTHER VEHICLES. IT HAS BEEN HAPPENING SINCE THE VEHICLE WAS NEW BUT SEEMS TO BE PROGRESSIVELY HAPPENING MORE OFTEN, I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK BUT THEY CAN NOT FIND ANY PROBLEMS NOR CAN THEY GET THE VEHICLE TO REPLICATE THE PROBLEM. ALSO--IT SEEMS TO HAPPEN MORE WHEN I AM TURNING TO THE RIGHT,

The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.

The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.

Torque converter failed and destroyed my transmission. There is metal shavings in my transmission fluid. My truck will not shift right, the torque converter wants to lock up. It causes my truck to have a jerking type feeling.

The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.

The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.

BOSCH FUEL PUMP IS FAILING SENDING METAL FILINGS THROUGHOUT THE ENGINE. GM IS AWARE OF THE PROBLEM ON VEHICLE YEARS 2011-2106 BUT HAS NOT ISSUED A RECALL. COST TO REPAIR 10,600.00 PLUS LOSS OF VEHICLE SINCE THE REPAIR TAKES OVER 40 HOURS.

The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.

General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.

I took my Chevrolet Silverado in for the airbag recall, and when it was returned to me the passenger airbag sensor was set off on the dash. The recall work wad done at Capital Chevrolet, at 6200 S I-35 Frontage Rd, Austin, TX 78745. I asked them to fix the airbag sensor problem, and they looked at it and wanted to charge me to fix it. They said that "well it's a 2013 so it probably just went bad". I find it overly suspicious that it went bad IMMEDIATELY after conducting an airbag recall. They offered to repair the airbag issue, but only if I paid them the normal rate. How in the world does it it make sense for me to pay for a recall issue. There were NO issues with the airbags before I brought it in for the recall.

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 3500. WHILE STOPPED IN TRAFFIC, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNCERTAIN IF THERE WERE ANY INJURIES SUSTAINED BY THE OTHER DRIVERS OR PASSENGERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

I HAVE HAD 2 WHEELS CRACK AT THE VALVE STEM AREA WITHIN THE LAST 2 MONTHS. THIS CAUSES THE TIRE PRESURE TO DROP TO A DANGEROUSLY LOW AMOUNT ( 20-30 PSI). I FELT THE TRUCK PULLING TO THE RIGHT WHEN THE FIRST WHEEL CRACKED AND PULLED OVER BEFORE ANYTHING BLEW. THE SECOND WHEEL WAS NOTICED WHEN I WAS AT A HORSE SHOW. IT WAS DOWN TO 22 PSI. I PUT 75 PSI IN IT AND MADE IT HOME (5 HOURS) AND IT HAD DROPPED TO 65. THIS CRACK CAUSES SLOW LEAK AND IT IS NOT DETECTABLE UNTIL THE TIRES ARE VERY LOW.

CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.