RoadVitals

2020 Chevrolet Silverado 4500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 25V390000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 10, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 6, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Chevrolet Silverado 4500, most frequently naming the brakes, engine and powertrain (other) categories. 2 safety recalls have been issued covering this model year; and 691 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Engine133.3%
  • Powertrain (other)133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V768000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Nov 6, 2025
891 units potentially affected
The defect: General Motors, LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. These vehicles were remedied under NHTSA Recall 25V390 with a brake jumper wire harness that was assembled without protective tape. A wiring harness that is missing protective tape can allow the wires to become damaged.
The risk: Damaged brake jumper wires can result in power brake assist failure, increasing the risk of a crash.
The remedy: Dealers will remove the installed wire harness, apply protective tape, and reinstall the wire harness, free of charge. Owner notification letters are planned to be mailed December 22, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N252531990. Vehicles in this recall were previously repaired under 25V390 and will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 6, 2025.
General Motors, LLCManufacturer number N252531990View on NHTSA.gov
25V390000NHTSA advisory: park outside

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING:SWITCH/SENSOR/FLOAT

Jun 12, 2025
62,468 units potentially affected
The defect: General Motors (GM) is recalling certain 2019-2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuit.
The risk: An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
The remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch wire harness, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N242482680. Vehicles in this recall that were previously repaired under 23V266 will need to have the new remedy completed.
General Motors, LLCManufacturer number N242482680View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesEnginePowertrain (other)
Filed Jul 10, 2025

Vehicle lost engine power on the road. Light display came on stating engine reduce power. It would not pull the trailer. Had to pull over and the display went away only to appear again later. We brought vehicle to chevrolet dealer . The part needed to hopefully fix is on backorder. There is also recall with no available remedy. This is a revenue generating vehicle. We had this problem happen on and off. Dealer didn't want us to bring in until the light physically stayed on dashboard for them to assess vehicle. It was now been in shop for over 2 months

NHTSA ID
11672450
Incident
Nov 6, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIP6108

This PI instructs technicians to inspect the ground plane on MD Silverado vehicles with DTC P251A

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIT6425D

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Silverado 4500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024020—
2023110—
2022010—
2021210—
2020Viewing120—
2019030—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.