RoadVitals

2023 Chevrolet Silverado 5500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 25V390000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest May 1, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 12, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2023 Chevrolet Silverado 5500, most frequently naming the brakes, engine and fuel system categories. 1 safety recall has been issued covering this model year; and 410 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes250.0%
  • Engine125.0%
  • Fuel system125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V390000NHTSA advisory: park outside

SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING:SWITCH/SENSOR/FLOAT

Jun 12, 2025
62,468 units potentially affected
The defect: General Motors (GM) is recalling certain 2019-2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, and 6500HD vehicles. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause a short circuit.
The risk: An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
The remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch wire harness, free of charge. Owner notification letters were mailed September 11, 2025. Owners may contact GM customer assistance number at 1-866-467-9700. GM's number for this recall is N242482680. Vehicles in this recall that were previously repaired under 23V266 will need to have the new remedy completed.
General Motors, LLCManufacturer number N242482680View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed May 1, 2026

The contact owns a 2023 CHEVROLET SILVERADO 5500. The contact received a notification of GM recall: N232429740 and NHTSA Campaign: 26V056000 (Electrical System); however, parts were not available. The local dealer denied recall repairs due to the size of the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID
11735168
Incident
May 1, 2026
EngineFuel system
Filed Jun 6, 2024

Vehicle continues to go into limp mode causing us to be stranded on the side of the road. It is related to DEF injection system issues. It sounds like this is a known issue with the software. We purchased the vehicle in August and have been unable to use the truck since purchasing as it continues to leave us stranded. (Less than 3k is on the truck) GM has been unresponsive at best.

NHTSA ID
11592815
Incident
Sep 1, 2023
Brakes
Filed Feb 14, 2024

The contact owns a 2023 Chevrolet 5500. The contact stated while driving at various speeds and making a slight right turn, the ABS warning message was displayed and the front driver’s side wheel braking system erroneously activated. During the failure the message "ABS Failure" had displayed. The vehicle was taken to the local dealer who was unable to determine the cause of the failure and the vehicle was not yet repaired. The manufacturer was notified of the failure and an engineer was sent to examine the vehicle. No further information was available. The failure mileage was 550.

NHTSA ID
11571841
Incident
Feb 6, 2024
Mileage
550 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT5099J

PI to help diagnose A/C concern

PIT5966F

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

PIT6519

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

PIC6540J

This Preliminary information communicates to dealers a procedure to reset the radio.

PIC6423A

Pi created to provide GM dealers with information on gathering information for projection issue

PIC6551B

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Chevrolet Silverado 5500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024120—
2023Viewing310—
2021010—
2020020—
2019020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.